Information Technology Specialist Job in Wilmington, DE

Vacancy No. 25-DE-12776399-IMP Department Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys
Salary $81,474.00 to $105,911.00 Grade 11 to 11
Perm/Temp Temporary FT/PT Full-time
Open Date 8/8/2025 Close Date 8/14/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Wilmington, DE


Summary


For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/

This temporary promotion may be extended up to a total of 5 years or made permanent without further competition.

This job is open to

Clarification from the agency

Current Federal employees in permanent competitive service positions in the Department of Justice (status candidates), including well-qualified surplus and displaced DOJ employees (CTAP) in the local commuting area. Merit Promotion/Internal Employees/Agency Employees Only.

Duties

If selected for this position, you will join a well-respected team that is responsible for performing a variety of tasks associated with the day-to-day operations and administration of IT Systems within the Office of the United States Attorney, District of Delaware. Typical work assignments will include but not limited to:

  • Maintaining network architecture and infrastructure;
  • Provide customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems;
  • Properly maintain and control assigned telecommunications systems using knowledge of the capabilities and applications of network equipment including hubs, routers, switches, servers, and related hardware;
  • Applies knowledge of the capabilities of commercial information systems security products, including firewalls and intrusion detection software in use by the organization;
  • Converts user-developed content into workable Web pages using standard graphics markup languages, such as hypertext markup language (HTML) or extensible markup language (XML). Uses a variety of formats to deliver content using the internet, including graphics and multimedia;
  • Implementing policies and procedures to ensure information systems reliability;
  • Monitoring functionality, security, and integrity of internet services;
  • Installing, configuring, and maintaining litigation support equipment; and
  • Installing, configuring, troubleshooting, and maintaining customer hardware and software.
Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

Conditions of Employment

  • You must be a U.S. Citizen or National.
  • Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
  • You must be registered for Selective Service, if applicable.
  • If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/.
  • If selected, you may be required to complete a one year probationary period.
  • Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
  • You must meet all qualification and eligibility requirements within 30 days after the closing date of this announcement and before placement in the position.

Qualifications

GS-11: To be eligible at the GS-11 level, you must meet one of the following:

Specialized Experience: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: Attention to Detail, Customer Service, Oral Communication, Problem Solving.
AND
Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-9 grade level in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
  • Providing IT customer support services to include the installation, configuration, troubleshooting, recovering and/or resolving of recurring hardware and software systems and networked systems;
  • Providing user training and assistance on a variety of routine applications;
  • Installing and maintaining database and networked systems including servers, hubs, VPNs, routers, switches, bridges and/or related hardware;
  • Assisting in organization- wide account maintenance and hardware/software updates.
OR
Education: One of the following types of education in a related field: a Ph.D. or equivalent doctoral degree; OR 3 full years of progressively higher-level graduate education leading to such a degree. Degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Education

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.

Additional information

Payment of relocation expenses will not be authorized.

The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.


EEO Statement: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

You will be rated on the following Competencies (see The OPM Website for definitions):
Attention to Detail, Customer Service (Clerical/Technical), Oral Communication, and Problem Solving

To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The Occupational Questionnaire will take you approximately 20 minutes to complete.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Required Documents

You must provide a complete Application Package, which includes:

-Required: Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).

-Required: Your resume showing relevant experience and dates (month/day/year) of employment and work schedule for each (e.g., part-time XX hours per week or full-time)(cover letter optional).

-Required if you meet qualifications based on education: An unofficial college transcript (Note: If you are selected for this position, official transcript will be required prior to your first day.) and foreign education evaluation documentation, if applicable, as described under the "Qualifications" section of this vacancy announcement.

-Required if you are a current or former Federal employee: a recent copy of an SF-50, Notification of Personnel Action, showing title, series, grade, and full performance level (FPL); AND a copy of your most recent performance appraisal. Please note your SF-50 must include your FPL in the remark section (e.g., appointment, reassignment, promotion actions), pay adjustments and awards do not include this information so they are not acceptable.

-Required, if applicable: CTAP documentation (a copy of a separation notice or other proof of eligibility) for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office by providing a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; and
  • Beginning and ending dates of appointment.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (ET) on 08/14/2025 to receive consideration.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click the Submit My Answers button to submit your application package. (It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.)

3. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

To preview the Assessment Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12776399

You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online, contactJames Abrusci at 302-573-6229 or james.abrusci@usdoj.gov as soon as possible to arrange an alternative application process.

You must specify in your questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.

Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Agency contact information

James Abrusci
Address
District of Delaware
1313 N. Market St.
Wilmington, DE 19801
US

Next steps

We will notify you of the outcome after each step of the recruitment process has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation, to include a credit check, and drug test by urinalysis. We expect to make a final job offer within 80 days after the closing date of the announcement.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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