Information Technology Specialist Job in Shreveport, LA

Vacancy No. 25-LAW-12773179-MS Department Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys
Salary $61,111.00 to $96,116.00 Grade 9 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 8/18/2025 Close Date 8/25/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Shreveport, LA


Summary


For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/

As needed, additional positions may be filled using this announcement.


This position is also being announced to All U.S. Citizens and Nationals under 25-LAW-12773178-DE.

This job is open to

Clarification from the agency

Well-qualified surplus/displaced Federal employees (CTAP/ICTAP) in the local area and all current/former Federal employees that are/were in permanent competitive service positions (status candidates). VEOA eligible and those eligible for non-competitive appointment under special hiring authority (e.g., Individuals with Disabilities, Military Spouses, former Overseas employees, VISTA/Peace Corps, National Guard) and certain veterans (e.g., VRA, 30% Disabled).

Duties

If selected for this position, you will join a well-respected team that is responsible for performing a variety of tasks associated with the day-to-day operations and administration of IT systems within the Office of the United States Attorney. These duties include a wide range of information technology support to meet the USAO information needs using network hardware and software capabilities. Specifically, assignments encompass the following:

  • Assists in the planning and delivery of customer support services at the point of computer user/specialist interface.
  • Provides IT support in troubleshooting, recovering, and resolving recurring software/hardware problems.
  • Performs duties related to the development, configuration, installation, maintenance, and/or management of networked systems.
  • Performs routine assignments and segments of projects related to development, of systems/applications.
  • Documents, develops, tests, installs, and implements new application software.
Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

Conditions of Employment

  • You must be a U.S. Citizen or National.
  • Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
  • You must be registered for Selective Service, if applicable.
  • If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/.
  • If selected, you may be required to complete a one year probationary period.
  • Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
  • You must meet all qualification and eligibility requirements within 30 days after the closing date of this announcement and before placement in the position.

Qualifications

GS-9: To be eligible at the GS-9 level, you must meet at least one of the following conditions, as defined below: specialized experience or education.

Specialized experience: One full year of full-time specialized experience equivalent to the GS-7 level in Federal service. Qualifying experience includes Information Technology concepts and methods and may involve assisting in installing, configuring, upgrading, troubleshooting and maintaining commonly used systems, servers, hardware and software; monitoring networks architecture, infrastructure, capacity and performance.

Education: A master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree AND this education is either in one of the following fields OR provided a minimum of 24 semester hours in one or more of the following fields and required the development or adaptation of applications, systems or networks: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management.

GS-11: To be eligible at the GS-11 level, you must meet at least one of the following conditions, as defined below: specialized experience or education.

Specialized Experience: One year of full-time specialized experience equivalent to the GS-9 level in Federal service. Qualifying experience includes Information Technology concepts, methods and analysis and may involve maintaining networks architecture and infrastructure; resolving hardware and software problems; providing information technology concepts, methods, standards and practices.

Education: A PH.D or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree AND this education is either in one of the following fields OR provided a minimum of 24 semester hours in one or more of the following fields and required the development or adaptation of applications, systems or networks: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management.

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.

Special Employment Consideration - Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, click on the links provided below . You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility. Noncompetitive Appointment Authorities Links:https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments

Education

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.

Additional information

Payment of relocation expenses will not be authorized.

This is an onsite position. The official duty station is 300 Fannin Street, Suite 3201, Shreveport, LA 71101. While there may be occasional opportunities for ad hoc telework, this position is not eligible for routine telework. Telework policies are subject to change due to workload demands and onsite staffing needs. Employees must remain available for unscheduled onsite work even when on an approved telework. Applicants must live in the local commuting area of 50 miles of their official duty station.

The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.


Special Employment Consideration- Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, please click the link below.
https://www.opm.gov/policy-data-oversight/hiring-authorities/competitive-hiring/#url=Types-of-Appointments

EEO Statement: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

You will be rated on the following Competencies (see The OPM Website for definitions):
Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, and Teamwork

To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Required Documents

You must provide a complete Application Package, which includes:
-Required: Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).
-Required: Your resume showing relevant experience and dates (month/day/year) of employment and work schedule for each (e.g., part-time XX hours per week or full-time)(cover letter optional).
-Required if you meet qualifications based on education: An unofficial college transcript (Note: If you are selected for this position, official transcript will be required prior to your first day.) and foreign education evaluation documentation, if applicable, as described under the "Qualifications" section of this vacancy announcement.
-Required if you are a current or former Federal employee: a recent copy of an SF-50, Notification of Personnel Action, showing title, series, grade, and full performance level (FPL); AND a copy of your most recent performance appraisal. Please note your SF-50 must include your FPL in the remark section (e.g., appointment, reassignment, promotion actions), pay adjustments and awards do not include this information so they are not acceptable.
-Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility) for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.
- Required, if applicable: VEOA documentation In order to verify your Veterans' Preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable).

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office by providing a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; and
  • Beginning and ending dates of appointment.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (ET) on 08/25/2025 to receive consideration.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click the Submit My Answers button to submit your application package. (It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.)

3. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

To preview the Assessment Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12773179

You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online, contactLonnie Chaney at 3186763607 or Lonnie.Chaney@usdoj.gov as soon as possible to arrange an alternative application process.

You must specify in your questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.

Veterans Employment Opportunity Act (VEOA) - VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either be a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.

Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Agency contact information

Lonnie Chaney
Address
Western District of Louisiana
300 Fannin Street
Shreveport, LA 71101
US

Next steps

We will notify you of the outcome after each step of the recruitment process has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation, to include a credit check, and drug test by urinalysis. We expect to make a final job offer within 80 days after the closing date of the announcement.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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