Information Technology Specialist (Applications Software) Job in Anywhere in the U.S. (remote job)

Vacancy No. 24-DO-1006-P Department Treasury, Departmental Offices
Salary $154,057.00 to $243,172.00 Grade 60 to 60
Perm/Temp Permanent FT/PT Full-time
Open Date 10/7/2024 Close Date 10/9/2024
Job Link Apply Online Who may apply Public
Locations:
Anywhere in the U.S. (remote job)


Summary

This position is located at Departmental Offices,Domestic Finance - Office of Financial Research. As a/an Information Technology Specialist (Applications Software), you will be responsible for leading and coordinating the analysis, design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software.

Duties

**IMPORTANT PLEASE READ** This announcement contains a two-phase process. Upon completion of Phase 1, you must click on the exclusive link to complete the manual assessment. The next phase it will take one hour, at a minimum, to complete.

As an Information Technology Specialist (Applications Software), you will:

  • Lead major application projects, e.g., installation of new operating environments or implementation of new application system patches, upgrades, and releases.
  • Create, leverage, and manage content types, site columns and templates for re-use in the sites.
  • Establish a Governance Forum.
  • Attend SharePoint User Group meetings and conveys information to the team.
  • Plan work to be accomplished based on priorities, selective consideration of the difficulty and requirements of assignments.

Requirements

Conditions of Employment

Key Requirements:

  • Must be U.S. Citizen or U.S. National.
  • A one-year probationary period may be required.
  • Must successfully complete a background investigation.
  • Public Trust - Background Investigation will be required.
  • All new hires will be required to comply with federal ethics laws. A review of financial or other interests may be conducted to determine if they create any real or apparent conflict of interests with official Treasury duties.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • Obtain and use a Government-issued charge card for business-related travel.
  • Please refer to the "Additional Information" section for additional Conditions of Employment.

Qualifications

You must meet the following requirements by the closing date of this announcement.

Specialized experience for the OR-60 (GS-14): For the OR-60, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the OR-53 (GS-13) grade level in the Federal service. Specialized experience for this position includes ALL of the following:
-Hands-on developer experience with the ServiceNow platform, including IT Service Management (ITSM), IT Operations Management (ITOM), Workspace, ServiceNow Portal; AND
-Experience integrating ServiceNow with other systems (e.g., Amazon Web Services (AWS) Application Programming Interfaces (API), Okta, SharePoint); AND
-Experience with ServiceNow User Experience (UX) framework, Access Control Lists (ACLs), Glide classes; AND
-Experience recommending improvements in development processes, documenting and adhering to best practices.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resumé.

In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed
below.
  1. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education

This job does not have an education qualification requirement.

Additional information

The Office of Financial Research (OFR) is recruiting to fill a key position. We offer both flexible work schedules and an opportunity for challenging and interesting work. The OFR is located in the heart of Washington, DC with an office on 14th street, near the White House, a few blocks from the McPherson Square and Metro Center metro stations, and close to shops, museums, and restaurants. The Office of Financial Research (OFR or Office) is a newer organization established by the Dodd-Frank Wall Street Reform and Consumer Protection Act in the Treasury Department to provide data and analysis to the Financial Stability Oversight Council (the Council) and its member agencies, improve the quality and transparency of financial information, conduct and sponsor research related to financial stability, and promote best practices in risk management.

OTHER INFORMATION:

  • We may select from this announcement or any other source to fill one or more vacancies.
  • This is a non-bargaining unit position.
  • A recruitment incentive may be offered.
  • Relocation expenses will not be paid.
  • Student loan repayment may be offered.
  • We offer opportunities for telework.
  • We offer opportunities for flexible work schedules.
  • This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).
OFR's benefits package includes: - Challenging work, opportunities for advancement, federal and non-federal benefits and competitive salaries- Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year- Health insurance plans, paying a substantial amount (up to 75%) of the health insurance premiums, coverage for pre-existing conditions, and no waiting period.-Retirement program, including employer-matching contributions- Supplemental dental and vision coverage at no cost to the employee, long and short term disability coverage, domestic partner subsidies (where applicable), 24-hour business travel accident insurance, and enhanced life insurance coverage- Performance-based merit pay program designed to reward employees for excellent performance- For more information on OFR's benefits, visit: https://www.financialresearch.gov/compensation-and-benefits/- Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay_and_Benefit

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

THIS IS A TWO-PHASED PROCESS.

Phase 1: Your application will be evaluated in the following areas:Analytical, Communication, Qualifications, and Technical

Category rating will be used to rank and select eligible candidates. Depending on your responses to the online questions regarding your qualifications, experience, education, and training related to this position, you will be assigned to one of three quality level categories, A, B, or C. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application. Your application may be reviewed by a Subject Matter Expert.

Phase 2: You will be given an exclusive link in the last question of this assessment to complete a manual assessment for Phase 2. Please be sure to allow sufficient time to complete the questions before the close date of the second announcement. Failure to complete the narrative questions will result in an incomplete application and no further consideration will be given. Your narrative responses will be rated and ranked by a Subject Matter Expert (SME) to determine your level of proficiency.

Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.

Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must be assigned the middle category or better to be rated as "well qualified" to receive special selection priority.

Required Documents

It is anticipated that there will be significant interest in the announcement. As a result, the announcement will close at 11:59 p.m. ET on the date of receipt of the 100th application or at 11:59 p.m. ET on 10/14/2024 ; whichever occurs first. Any required documents should be submitted at the time that you apply as documents will not be accepted after the vacancy closes.

A complete application includes:

1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)

  • Please limit your resume to 5 pages. If more than 5 pages are submitted, your resume will still be accepted, however only the first 5 pages will be reviewed and considered for qualifications and eligibility determination in whether or not the minimum qualifications for the position have been met.
  • To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
  • It is suggested that you preview the online assessment questionnaire, to ensure that your resume thoroughly describes how your skills and experience align to the criteria defined in the "Qualifications" section of this announcement and support your responses to the online assessment questionnaire.
  • For resume writing guidance, please visit USAJOBS Resources Center.
2. Vacancy assessment question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.
3. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
  • VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
  • CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

How to Apply

DO has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, click here to go to our Career Information Sessions webpage.

The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

IN ORDER TO COMPLETE BOTH PHASES, YOU WILL NEED TO SUBMIT YOUR APPLICATION IN BOTH ANNOUNCEMENTS.

To do this:
1. Click on the link provided in the last question of announcement number 1 (this announcement). This will open a new window to the second announcement.
2. Before completing the application in the new window, click back to announcement number 1 (this announcement) and finish the remaining steps through submitting your application.
3. Click back on the second (new) window for announcement number 2. You will need to click on the APPLY button on the second announcement and go through the 5 steps in USA Jobs to get to the narrative questions.
4. Review and submit your second announcement application.

Once completed, BOTH announcements should show the Application Status as Application Submitted.

Please do not share the link with anyone else, as the exclusive link is for you to complete your application.

There is a 2,500 character limit on each response. Please allow sufficient time to complete before midnight on the close date of the announcement. The narrative responses are expected to take one hour, at a minimum. Non-detailed and answers such as N/A, see resumé, etc. will be deemed ineligible.

To verify the status of your application:
-Log into your USAJOBS account (USAJOBS Login). A list of announcements in which you have applied is at the Welcome screen.
-Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.

For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/

If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.

To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12567902

Agency contact information

Applicant Call Center
Address
Domestic Finance - Office of Financial Research
Administrative Resource Center
Parkersburg, WV 26101
US
Learn more about this agency

Next steps

Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful.

YOU MUST COMPLETE THE PHASE 2 QUESTIONS. Failure to complete the narrative questions will result in an incomplete application and no further consideration will be given. After the Phase 2 announcement closes, we will review your resumé and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements and your application will be reviewed by a SME and rated to determine your level of proficiency. We may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.

Please note, you will only receive status updates in the first announcement.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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