Requirements
Conditions of Employment
- U.S. Citizenship is Required.
- See Special Conditions of Employment Section.
- Selective Service Requirement: http://www.sss.gov
Interagency Career Transition Assistance Plan (ICTAP) The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1)this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified category using established category rating criteria. You must provide proof of eligibility with your application of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: Click Here
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified category using established category rating criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here
Qualifications
To be considered for the position, you must meet the following requirements specified in the section titled Education or in the section titled Experience/Specialized Experience:
Basic Requirement:
Education:
GL-09: Master's or equivalent graduate degree OR two (2) full years of progressively higher level graduate education leading to a master’s degree or equivalent graduate degree. GS-11: Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree.
Graduate Education: Major study - Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
OR
Experience:
GL-09 and GS-11:You must have IT-related experience demonstrating each of the four competencies listed below:
- Attention to detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.
AND
Specialized Experience:
GL-09 and GS-11: You must have one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
Some examples of qualifying experience:
GL-09:
- Experience identifying and resolving issues and problems.
- Experience implementing and supporting IT security applications.
- Experience evaluating established methods and procedures and preparing recommendations for changes in methods and practices where appropriate.
- Experience assisting in development, configuration, installation and maintenance of networked systems.
- Experience recovering data in the event of hardware of software failure.
GS-11:
- Experience providing basic and advanced hardware and software technical support to users of personal computers and associated equipment. Support is primarily on PC hardware configurations, DOS, Windows 95/NT, WordPerfect, Lotus compatible spreadsheets, Internet browsers, and database applications.
- Experience enhancing institution operations and efficiency by developing local applications (using BOP approved software) in conjunction with management and line staff.
- Experience performing diagnostics, troubleshooting and repairs on field personal computers and all related equipment. Equipment includes, but is not limited to, all levels of software, LAN equipment, modems, printers, monitors, tape backup units, and multi-user systems.
- Experience providing configuration requirements for new computer acquisitions, recommending methods of using existing equipment to satisfy new requirements, and performing benchmark tests of proposed new equipment.
- Experience training management and line staff to use computer programs designed to enhance their ability to perform their assigned duties i.e., grammar checking, outlining systems, idea processors, project management, and decision modeling programs and a wide variety of commercial and agency developed software.
If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.
**Your eligibility for consideration will be based on your responses to the questions in the application.**
Education
See Qualifications Section for education requirements, if applicable.
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Based upon your self-reported responses to the assessment questions during the application process, your application will be placed into one of three categories: Best Qualified, Highly Qualified, or Qualified. Applications will be reviewed from the top quality category. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are found qualified for this job, your resume and supporting documentation will be compared to the responses you provided on the online assessment questionnaire.
NOTE: Candidates within the top quality category and who are eligible for veterans preference will receive selection priority over non-veteran preference eligibles.
If you are entitled to veterans preference, you should indicate the type of veterans preference you are claiming on your resume. Although veterans preference points are not assigned under the category rating procedures described under "How You Will Be Evaluated", veterans preference eligibles are listed ahead of non-veterans within each category for which they are qualified.
In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest qualified category as defined by category rating procedures.
Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.) that includes specific timeframes (MM/YYYY) format and number of hours performing duties.
What Competencies/Knowledge, Skills and Abilities are Required for this Position?
The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:
GL-09 and GS-11:
- Ability to prepare and present technical information, both orally and in writing, in a manner understood by the targeted audience.
- Ability to analyze, troubleshoot, solve data, information and/or program problems, telecommunications, hardware and operating system problems.
- Knowledge of network systems.
- Knowledge of LAN systems.
- Knowledge of information security procedures and policies.
- Skill in organizing and managing projects.
You may preview questions for this vacancy.
How to Apply
You must apply through the online application system at www.USAJOBS.gov. Follow the prompts to register, answer a few questions and submit all required documents.
NOTE: Submission of a resume alone is not a complete application. This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in your application not being considered for employment.
Claiming Veterans Preference? If yes, you MUST claim preference on-line during the application process and upload documentation to support preference claimed. Failure to claim Veterans Preference or provide supporting documentation may result in you not receiving appropriate consideration during the assessment process.
Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded).
All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on the closing date of the vacancy announcement.
Supporting documentation for announcements with an application limitation MUST be uploaded the same day you apply, as these positions may close earlier than stated in the announcement.
Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.
Contact for Assistance in Applying On-Line:
DOJ, Federal Bureau of Prisons
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, TX 75051
E-Mail: BOP-HRM-HRSC-ConsolidatedStaffingUnit-S@bop.gov
Phone: 972-352-4200
Next steps
We will notify you of the outcome after each step of the application process has been completed.
Applicants will be notified via e-mail, to the e-mail address registered in USAJOBS. The referral certificate or list of eligibles will then be issued to the selecting official for further consideration.
The Human Resource Office may then contact you for an interview if they wish. We expect to make a final job offer within 80 days after the closing date of the announcement.
Applicants referred on a certificate of eligibles may receive an Inquiry of Availability (OF-5 Form) via e-mail, mail or a telephone inquiry from the local Human Resource Department. Applicants MUST complete the OF-5 form and return it to the Human Resource Management Office or contact the Human Resource Department telephonically or via e-mail.
Applicants MUST also telephone the Human Resource Department during normal business hours to schedule an interview. Failure to either return the form or contact the Human Resource Department will result in a loss of consideration for the position.