Summary
This position is located in The Office of the Chief Information Officer (OCIO), IT Services, Development & Operations Division (SDOD), Enterprise Applications and Platforms Services Branch. The supervisor is Dale Goode.
This position is Bargaining Unit with the National Treasury Employees Union, Chapter 208
This position is not subject to Confidential Financial Disclosure or security ownership restriction reporting requirements
This job is open to
Clarification from the agency
All NRC Employees are encouraged to apply.
Based on the staffing needs of the agency/area of consideration, additional selections may be made from this vacancy announcement.
Duties
As the IT Specialist (Operating Systems), the incumbent serves as a highly qualified technical specialist in the fields of Mobility Unified Endpoint Management, Microsoft Office 365, Windows desktop and on-premise server operating systems for agency-wide requirements. Responsible for performing technical evaluations and recommending, selecting, developing and integrating associated endpoints/services. Supports operations of associated infrastructure, applications, and customer service / support desk. Develops, evaluates, updates and implements agency policy, governance, and standard operational procedures for the use and management of mobile endpoints, workstations, software, infrastructure and services. Provides Contracting Officer's Representative (COR) functions including contractor oversight, budgeting, review and approval of invoices. Reviews, recommends, approves, and provides oversight for Service Level Agreements (SLAs), deliverables, purchases of hardware and software, peripherals, applications, and support services. Evaluates user needs and acquires, configures, installs, integrates, and supports associated applications, devices, infrastructure and services. Coordinates the administration, maintenance, and support of emergent requirements to meet agency needs.
Requirements
Conditions of Employment
- U.S. Citizenship Required
- This is a Drug Testing position.
- Background investigation leading to a clearance is required for new hires.
You must meet the qualifications for this position by no later than 30 calendar days after the closing date of this announcement and before placement in the position.
Qualifications
In order to qualify for this position, you must have at least one year of specialized experience at the next lower grade level in the Federal service or equivalent experience in the private or public sector.
The ideal candidate will be able to demonstrate the following:
- In-depth knowledge and experience in the purposes, uses, capacities, characteristics, installation, configuration, operational monitoring capabilities, and management of Microsoft 365 platform offerings, Windows Operating Systems for desktops and servers, Mobility, mobile endpoints and these systems, services, and infrastructure.
- In-depth experience in identification, troubleshooting, and the resolution of technical problems and service requests related to Microsoft 365 platform offerings, Windows Operating Systems for desktops and servers, Mobility services, mobile endpoints systems, services, and infrastructure and make appropriate recommendations to management, contractors, and other NRC staff.
- Knowledge of government regulations and agency policies pertaining to contracts for Microsoft 365 platform offerings, Windows Operating Systems, and Mobility systems, services, and infrastructure.
- Demonstrate the ability to effectively communicate information, ideas and advice in a clear, concise and logical manner, both orally and in writing to both internal and external organizations.
SPECIALIZED EXPERIENCE is experience that demonstrates Advanced knowledge of the principles and objectives of Microsoft 365 platform offerings, Windows OS desktop, servers, mobility, mobile endpoints, operating systems, unified endpoint management, their associated systems, services, and infrastructure, and the means by which to secure them.
A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate should be addressed in your resume.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As an NRC employee you will enjoy excellent Federal Benefits, including: comprehensive health and life insurance plans; Flexible Spending Account Program for health and dependent care; Dental and Vision Insurance; retirement savings and investment plan similar to 401(k) (Thrift Savings Plan); annual (vacation) and paid sick leave; family friendly leave policies; 11 paid holidays per year; transit benefits. This link provides an overview of the benefits currently offered to Federal employees. https://help.usajobs.gov/index.php/Pay_and_Benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
When the application process is complete, your application will be reviewed to determine if you meet the job requirements. You will be rated based on the information provided in your resume and responses to any vacancy questions to determine your level of knowledge, skill and ability related to the job requirements. If you are among the top candidates for this position, your application will be referred to the hiring manager.
Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to submit a thorough resume that directly relates to this position. You may preview questions for this vacancy.
Required Documents
List of supplemental material that may be applicable:
If you are an NRC employee, you are required to submit your most recent Rating of Record (Performance Appraisal) or a statement saying that one is not available. Additionally, you must also submit a copy of your most recent SF-50 (Notification of Personnel Action).
If you are a current/reinstatement eligible Federal employee with status (Tenure Group 1 or 2), you will be considered under our merit promotion procedures and must submit a copy of your most recent SF-50 (Notification of Personnel Action) to verify competitive status or reinstatement eligibility.
Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.) You can find additional information about Veterans' Preference at http://www.fedshirevets.gov/.
NOTE: Your complete application includes your resume, your responses to any vacancy questions, and if necessary, documents which prove your eligibility to apply. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, please ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
- Job title
- Name of employer
- Beginning and ending dates of employment (month/year) format
- Hours worked per week. We will assume full-time unless otherwise stated. We will prorate part-time employment in crediting experience.
- Detailed description of job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable).
- Series and grade or equivalent (if a federal position).
If the position has an education requirement or you are qualifying on the basis of education, please submit your transcript OR list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses along with the course credits in your resume. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.
If you are applying for a position that requires a college degree, you must submit your College Transcripts.
All supplemental documents will now be collected electronically and should be submitted before the closing date of this vacancy announcement. You have three choices for submitting your supplemental documents:
1. Use the "USAJOBS" feature to download documents from your USAJOBS portfolio; or
2. use the "Upload" feature to upload documents directly from your computer. The following types of documents can be uploaded: .gif, .jpeg, .png, .rtf, .pdf, and .doc; or
3. use the "Fax" feature to print the Fax Cover Sheet and fax it, along with your supplemental documents to 1-571-258-4052.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
We strongly encourage you to complete your USAJOBS profile before you submit your application for this position.
Please read the entire announcement. Your application for this vacancy must be received online via the USAJOBS application system BEFORE 11:59 pm Eastern Time on the closing date of this announcement. If you fail to submit a complete online application, you will not be considered for this position.
To ensure you are using the correct resume type when applying to our vacancies, please make sure that the resume you are using during the application process is listed with a format type of "USAJOBS Resume" and a source type of "Built with USAJOBS Resume Builder. Verifying this information on your USAJOBS resume before applying will ensure the successful submission of your application to the NRC job vacancy.
Paper applications will not be accepted unless hardship circumstances can be demonstrated. Requests for extensions WILL NOT be granted. If applying online poses a hardship for you, the Human Resources Specialist listed on the announcement will provide assistance to ensure that applications are submitted online by the closing date. Applicants must contact the Human Resources Specialist during business hours BEFORE the closing date of the announcement and speak to someone who can provide assistance for your online submission.
You must answer any job specific vacancy questions. You will be rated based on your responses to any vacancy questions and especially the information provided in your resume. Breadth, recency, and length of experience in the field; training, awards, and commendations; past and current performance; and community or outside professional activities will be considered to determine your level of knowledge, skill or ability for this position. Abbreviated responses to the vacancy questions, such as “significant experience” or “see resume” do not provide enough information and should not be used. You will not be considered for this position if you leave any of the vacancy questions unanswered.
To begin the application process, select the "Apply On-line" button to the right on this screen. Then follow the prompts to login/register, submit all required supplemental documents, and complete the application process.
Next steps
- You may check the status of your application at any time after the announcement closes by logging onto USAJOBs and selecting "Application Status."
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