Information Technology Specialist (SYSADMIN) Job in Joint Base Lewis-McChord, WA

Vacancy No. O2NAFEU-24-12604835 Department Army Installation Management Command
Salary $57,000.00 to $67,000.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 11/8/2024 Close Date 11/18/2024
Job Link Apply Online Who may apply Public
Locations:
Joint Base Lewis-McChord, WA


Summary

The FMWRC mission is to create and maintain "FIRST CHOICE" MWR products and services for America's Army, essential to a ready, self-reliant force.

This position is located at Joint Base Lewis McChord MWR Libraries.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This job is open to

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

  • Performs work that involves planning and coordinating the installation, testing, operation, troubleshooting, and/or maintenance of hardware or software systems using standard principles, theories, concepts and methods for systems administration.
  • Implements security plans, policies, and preventive maintenance schedules. Carries out routine maintenance, upgrade, and support of hardware, operating systems, and/or applications software.
  • Utilizes diagnostic tools and techniques to verify operability, optimize the functionality of networks and/or systems, and to diagnose/recover failed systems.
  • Provides ongoing optimization and problem-solving support to minimize interruptions in customers' ability to carry out critical business activities. Manages network rights and access to systems and equipment.
  • Interprets and applies information security and information assurance policy, principles, and practices in the delivery of systems administration services. Prepares and presents reports and briefings to technical staff.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Appointment subject to satisfactory pre-employment checks. Must currently possess or obtain and maintain a satisfactory Tier 3R investigation.
  • Must possess or obtain (within 6 months of employment) and maintain most applicable Computing Environment (CE) certificates of training and a minimum Information Assurance baseline security certification of Security+ equivalent IAW DoD 8570.01-M.
  • Must be able to work a schedule that may include working some nights and weekends.

Qualifications

Specialized IT experience and/or completion of specific, intensive training or IT certification which demonstrates skill in applying:

1a. Principles and methods for integrating information systems components; Performance tuning tools and techniques; System diagnostic tool and fault identification techniques; Systems administration methods; and IT security principles.

OR

1b. Completion of a master's degree or 2 full years of progressively higher level graduate education leading to a master's degree in computer science/engineering, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours as indicated above and required the development or adaptation of applications, systems, or networks.

AND

2. Candidates must also demonstrate IT-related experience which addresses the following competencies:
  • Attention to detail - Such as implementing quality control procedures and conducting compliance reviews.
  • Customer service - Such as providing assistance to both internal and external customers; assessing customers' needs, meeting quality standards, and evaluating customer satisfaction.
  • Verbal communication - Such as conducting formal presentations or training to audiences at varying levels of hierarchy and technical expertise.
  • Demonstrated problem-solving skills - Such as identifying the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
NOTE: The above minimum qualifications must be described within the duties of previous work experience listed on the applicant's resume and assessment/questionnaire. A copy of all supporting documents must be submitted at the time of application.

Education

If using education to meet qualification requirements transcripts must be uploaded with your application packet in order to be considered eligible. Failure to upload complete and legible transcripts may result in an ineligible rating.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/).Failure to provide all of the required information as stated in the vacancy announcement may result in an ineligible rating or may affect the overall rating.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is Worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 PM by 11/18/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

Pay-Band (NF or CY) Allowances and Differentials
  • This is a pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Incentives and Bonuses
  • Incentives will not be paid.
Non-Foreign Overseas Allowances
  • Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid.
Please check out our Applicant Information Kit: Other:
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
  • Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)


Eligibilities are listed above in the consideration order in accordance with the AR 215-3. Applicants will only be awarded the highest preference/priority consideration found eligible. For additional information on what may be required to support the applicant's eligibility claim, please refer to our Applicant Information Kit.

Failure to provide supporting documentation to validate preference or priority consideration claims could adversely impact the applicant's eligibility.

By claiming the "Current/Former NAF Employee (CNE/FNE)" or "Current APF Employee (CAE)" priority consideration eligibility, applicants are self-certifying that they may not be eligible for other priority considerations.

Required Documents

The following documents must be submitted with your application:

  • Resume



The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • DA Form 3433
  • DD Form 1300 (if applicable)
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12604835. Announcement closes at 11:59 PM Eastern Time on 11/18/2024 to receive consideration.

  • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12604835.
  • Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

JBLM NAF Human Resources Office
Address
EU-NAF-W12KAA JOINT BASE LEWIS-MCCHORD
DO NOT MAIL
Joint Base Lewis-McChord, WA 98433
US
Learn more about this agency

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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