Information Technology Specialist (SYSADMIN) NF-04 Job in Fort Sam Houston, TX

Vacancy No. NENAFCC2512701606 Department Army Installation Management Command
Salary $75,000.00 to $110,000.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 2/26/2025 Close Date 3/12/2025
Job Link Apply Online Who may apply Public
Locations:
Fort Sam Houston, TX


Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.

Duties

Implements systems security plans, policies and preventive maintenance schedules. Using systems diagnostic tools and fault identification techniques, runs tests to verify operability and functionality. Carries out routine maintenance, upgrade, and support of servers. Performs assignments using standard principles, theories, concepts and methods for systems administration and systems engineering. Provides ongoing optimization and problem solving support to minimize interruptions in customers' ability to carry out critical business activities. Provides information and instructions related to the maintenance and service process. Runs systems backups. Prepares and presents reports and briefings to technical staff. Interprets IT policies, standards and guidelines. Develops network usage policies and procedures. Applies information security and information assurance policy, principles, and practices.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card are required upon appointment
  • Meet qualification/eligibility/background requirements for this position
  • Satisfactory completion of employment verification (E-Verify) check
  • One year probationary period may be required
  • A valid passport may be required for overseas travel
  • Appointment subject to satisfactory pre-employment checks. Must currently possess or obtain and maintain a satisfactory Tier 3R investigation.

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.

Specialized IT experience and/or completion of specific, intensive training or IT certification which demonstrates skill in applying:
Principles and methods for integrating information systems components; Performance tuning tools and techniques; System diagnostic tool and fault identification techniques; Systems administration methods; and IT security principles. Demonstrated ability to build and maintain a virtualized operating system environment.
OR,
Completion of a master's degree or 2 full years of progressively higher level graduate education leading to a master's degree in computer science/engineering, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours as indicated above and required the development or adaptation of applications, systems, or networks.

In addition, candidates must demonstrate IT-related experience which addresses the following five competencies:

1. Attention to detail - Such as implementing quality control procedures and conducting compliance reviews.
2. Customer service - Such as providing assistance to both internal and external customers; assessing customers' needs, meeting quality standards, and evaluating customer satisfaction.
3. Verbal communication - Such as conducting formal presentations or training to audiences at varying levels of hierarchy and technical expertise.
4. Demonstrated problem-solving skills - Such as identifying the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Education

All candidates (to include current employees) are required to include transcripts with their application package in order for education to be considered as proof of qualifications. Failure to do so may result in an ineligible rating. Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

  • Payment of Permanent Change of Station (PCS) costs may be authorized based upon eligibility and a determination that a PCS move is in the Government interest.
  • Please check out our application information kit to view additional information you may find useful when applying for our jobs.
  • The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Telework is not guaranteed, however you may be eligible based on current agency policy.
  • Must currently possess or obtain (within 12 months of employment) and maintain the Virtual Certified Professional 6-Data Center Virtualization-Virtual Certified Professional 6-Desktop and Mobility and a minimum Information Assurance baseline security certification of Security+ equivalent or higher certification in accordance with DoD 8570.01-M, Information Assurance Technical, Level II technicians).

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

Required Documents

The following documents must be submitted with your application:

  • Resume


Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
  • Cover Letter
  • DD-214/ Statement of Service
  • Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
  • Other Document not Listed
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action


Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.

The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.

Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2512701606. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.

It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).
If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.

Agency contact information

Anna Humes
Address
CC-NAF-RECMAC ARMY RECREATION MACHINE PROGRAM
DO NOT MAIL
Fort Sam Houston, TX 78234
US

Next steps

Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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