Information Technology Specialist (SYSANALYSIS) Job in Anywhere in the U.S. (remote job)

Vacancy No. Q2-2025-0017 Department Technology Transformation Service
Salary $143,736.00 to $191,900.00 Grade 15 to 15
Perm/Temp Temporary FT/PT Full-time
Open Date 10/31/2024 Close Date 11/6/2024
Job Link Apply Online Who may apply Public
Locations:
Anywhere in the U.S. (remote job)


Summary

As a Information Technology Specialist (SYSANALYSIS), you will serve as senior IT expert and authoritative technical advisor within TTS. Engages with customer agencies to perform needs analyses to define opportunities for new or improved business processes, solutions, practices, products, services or strategies based on user needs.

Location: General Services Administration (GSA), Federal Acquisition Service, Technology Transformation Services (TTS).

This job is open to

Clarification from the agency

This public notice is issued under Direct Hire Authority (DHA) to recruit talent to occupations for which there is a severe shortage of candidates or a critical hiring need. This means that we can hire any qualified candidate from this notice or any other source. About this DHA notice: -Current civil service employees will receive new appointments if selected under this DHA. -For information on DHA, please visit https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/

Duties

Technology Transformation Services (TTS) position title: Product Manager

Key facts about this DHA notice:

  • TTS is seeking to fill multiple TERM appointments at the GS-15 level.
  • This is a virtual/remote position.
  • Duty station to be determined upon selection.
  • Salary to be determined upon selection, depending on duty location.
  • Current civil service employees will receive new appointments if selected under this Direct Hire Authority.
  • Any selections made will be contacted by Human Resources.

You must perform the following Major Duties utilizing expert level skill, mastery knowledge and significant IT experience:

GS-15:

Senior IT Expert

  • Serves as a senior IT expert and authoritative technical advisor within TTS. 
  • Engages with customer agencies to perform needs analyses to define opportunities for new or improved business processes, solutions, practices, products, services or strategies based on user needs.
  • Serves as a senior IT expert in applying analytical processes to the planning, design, and implementation of new and improved information systems to meet the business requirements of customer organizations.

Expert IT Project Leadership and Delivery

  • Reviews projects for technical feasibility and adherence with the organization's mission objectives and provides recommendations to management prior to commencement of IT projects. 
  • Applies human-centered design techniques to drive IT project decisions to ensure the right IT product is being developed.

Provides Leadership to Teams

  • Leads cross functional teams to develop innovative IT services.
  • Plans, develops, and executes highly complex and intricate IT projects that transform the manner in which the government leverages technology to serve the public.
  • Determines the size, skills, and roles necessary for a project team to deliver a product and identifies appropriate team members.

Relationship Management

  • Ensures that agency customers are fully engaged members of the team and helps them manage expectations with their stakeholders.
  • Provides agency partners accurate and authoritative technical advice.

Requirements

Conditions of Employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility requirements within 30 days of the closing date.
  • Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here. 

The GS-15 salary range starts at $143,736 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.  

Applicants applying for the GS-15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-14 level in the Federal service as described below:

IT SPECIALIST COMPETENCY REQUIREMENTS:

  • Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
  • Customer Service - skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
  • Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
  • Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.

SPECIALIZED EXPERIENCE REQUIREMENTS: Specialized experience is:

  • Experience leading vision, direction, roadmap or leading the identification of user needs for a project, product, platform, or service.
  • Experience providing project or product leadership.
  • Experience with iterative or agile methodologies.
  • Experience leading cross-functional teams.

Education

This job does not have an education qualification requirement.

Additional information

Bargaining Unit Status: This position is ineligible for the bargaining unit.

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

Relocation-related expenses are not approved and will be your responsibility.

On a case-by-case basis, the following incentives may be approved:

  • Recruitment incentive if you are new to the federal government
  • Relocation incentive if you are a current federal employee
  • Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

Initial appointments are made lasting longer than 1 year, but not to exceed 4 years. GSA may extend an appointment up to 4 additional years. No individual hired under this DHA can serve in excess of 8 years with GSA, and cannot be transferred to positions that are not IT positions.

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:

  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.

Our commitment is:

  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and

Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

You will have access to many benefits including:

  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 11 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applications will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Applications will not be rated or ranked. Veterans’ Preference does not apply to the direct hire recruitment procedures.

You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired. 

ICTAP/CTAP Candidates: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found “well-qualified" for this vacancy. In addition to meeting the basic qualifications stated in the qualification section of this announcement, well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting at least 51% or more of the competencies/KSA’s listed below (i.e. 3 out of 5, or 4 out of 6, or 5 out of 8, etc.) 

  1. Expert skill in applying, advanced IT principles, concepts, methods, standards, and practices sufficient to accomplish assignments such as: develop and interpret policies, procedures, and strategies governing the planning and delivery of IT services throughout customer agencies; provide senior expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues.
  2. Mastery of, and expert skill in applying, advanced IT principles, concepts, methods, standards, and practices sufficient to accomplish assignments such as: developing and interpreting policies, procedures, and strategies governing the planning and delivery of IT services throughout customer agencies; providing expert and authoritative technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues.
  3. Expert skill in using efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness and efficiency.
  4. Expert skill in developing strategies to enhance decision making and understanding how technological change impacts customer agencies.
  5. Expert skill in developing and maintaining positive relationships at various levels within customer agencies and across GSA.
  6. Expert skill in collaborating across boundaries to build strategic relationships, achieve common goals, and resolve sensitive and highly complex IT issues.

You may preview questions for this vacancy.

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.  

How to Apply

Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application.  For more detailed instructions on how to apply, click here: Apply for a GSA Job.

If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application. 

To begin, click the Apply Online button on the vacancy announcement.

  • Sign in or register on USAJobs and select a resume and documents to include in your application.
  • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
  • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete.  If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
  • Note:  Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process). 

Need Assistance? 

  • Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.com or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
  • Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline

You must receive HR approval before deviating from these instructions.

Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.



Agency contact information

Tanja Bautista
Phone
202-694-8104
Fax
000-000-0000
Email
tanja.bautista@gsa.gov
Address
GSA, Technology Transformation Service
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Learn more about this agency

Next steps

After the closing date/deadline:

  1. ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
  2. REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.  
  3. SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
  4. FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
  5. FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.

Thank you for your interest in working for U.S. General Services Administration!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


© 2006-2024, exclusive of U. S. government job opportunity announcements