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In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM)
Qualification Standards for Information Technology (IT) Management Series 2210 (Alt A) positions located
here.
BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: This standard allows eligibility through meeting either the requirements specified in the section titled
Education or the requirements specified in the section titled
Experience.
Education: All academic degrees and coursework must be from accredited or pre-accredited institutions
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management
or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
OR
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate
GS-5 through GS-15 (or equivalent):For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower broadband NH-02 or equivalent
to the next lower grade GS-11 in the Federal Service. Specialized experience is r
esponsible for working with the team to help with the development and deployment of business systems to include the design, development, planning, testing, quality assurance, configuration management, and initial operational integrity of hardware and software systems to meet the business requirements.
Position specific skills and experience desired in a potential candidate:
- 2 years of experience in Windows Server administration desired.
- 2 years of VMware vSphere/vSAN administration desired.
- 2 years of STIG evaluation and implementation desired.
Knowledge, Skills and Abilities:
- Knowledge of IT system analysis, operating system concepts, functions, techniques and capabilities sufficient to evaluate new/ emerging IT security methods, feasibility of proposed new systems; design, test and maintain IT systems ensuring successful integration.
- Extensive knowledge of virtual environment, SAN and LUN provisioning, configuration and management. Knowledge of principles, methods and practices for integrating information system components sufficient to build systems and optimize system performance.
- Knowledge of IT systems life cycle methods to include system documentation, system requirements and techniques, design development, CM, cost benefit analysis, systems analysis, unprecedented design methodologies, systems integration, data administration and testing.
- Knowledge of IT system analysis concepts and development techniques required to carry out project assignments of considerable difficulty and methods to install, configure, test and implement modifications and to interface hardware and software programs with OS.
- Ability to gather facts and use analytical and evaluative methods to access requirements; apply CASE tools to design development processes; deviate from traditional methods; and solve a variety of complex or intricate computer hardware/software problems.
- Ability to communicate effectively, both orally and in writing, to coordinate technical support of systems. Knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure optimum performance of the system.