Summary
This position is located in the Department of Program Services (DPS), Case Management Systems Office (CSMO), Federal Judiciary Digital Services Division.
This job is open to
Clarification from the agency
This position is open to the public.
Duties
The Business Analyst will report to the Chief, Product Development Manager within the Federal Judiciary Digital Systems (FJDS) Division, in the Case Management Systems Office (CMSO). The analyst will support product development efforts by providing business / system analysis, documenting functional and non- functional requirements, conducting impact analysis, and business process analysis for one or more software products developed within the CMSO. Tasks include working with Product Owners and Product (Dev) Managers to decompose epics and features into user stories, define acceptance criteria, manage the product backlog, research bugs, prioritize the requirements, write user stories and acceptance criteria, elicit functional and non-functional requirements, documenting business processes, and working in an agile environment.
The analyst will provide support to the office in an Agile environment and serve on one or more Agile teams composed of IT professionals (both government employees and contractors). This is a hands-on position and requires interactions with various stakeholders across CMSO, the AO, and multiple offices and customers nationwide.
The duties of the position may include, but are not limited to:
- Consulting with product owners, customers, key stakeholders, or end-users to elicit and specify requirements.
- Developing requirements into user stories and acceptance criteria, and the product backlog refinement and prioritizing requirements/user stories.
- Recommending solutions and building high-quality requirements through a deep understanding of relevant business area(s).
- Using a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards.
- Shaping business requirements by making recommendations and suggesting alternatives to proposed solutions, and translating conceptual user requirements into clear, detailed functional requirements.
- Understanding technical options, limitations, costs, risks, and communicating tradeoffs to business partners and working with them to shape requirements accordingly.
- Assisting the Product Manager in defining the product scope, vision, and roadmap and providing system analysis and subject matter expertise on issues and bugs.
- Conducting business process analysis, workflow analysis, and business process reengineering.
- Creating artifacts as appropriate, including business case documentation, scope documentation, and process flows, and supporting delivery teams as they develop, test, and deploy solutions.
- Reviewing delivery team output to ensure requirements are correctly interpreted; define and execute test cases and documenting current processes and models to understand inefficiencies or gaps.
- Identifying and assisting in prioritizing opportunities to streamline business processes and creating reports to monitor and track progress to support the product portfolio.
management task.
- Working closely with all product teams to improve efficiencies and effectiveness, and interacting with internal and external stakeholders, IT specialists, contractors, and others to develop and implement optimal technical solutions given time, budget, and cost constraints.
- Working with product owners, program managers, developers, testers, and end-users to ensure application designs meet business requirements, and providing technical assistance and guidance through performing gap analyses, workflow analysis, Analysis of Alternative (AoA) studies, business process modeling, wireframes, and storyboards.
- Facilitating and providing support for product demonstrations.
Requirements
Conditions of Employment
CONDITIONS OF EMPLOYMENT:
- All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
- Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the Administrative Office of the US Courts. In instances where non-citizens are considered for hire into temporary or any other position with non-competitive status or when it is confirmed by the AO's Human Resources Office that there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the United States and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at http://ww.usajobs.gov/Help/working-in-government/non-citizens. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
- All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
- All new AO employees must identify a financial institution for direct deposit of pay before appointment.
- You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
- If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.
- Relocation expenses may be provided, but only if authorized by the Director of the AO.
Qualifications
Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.
Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience performing business analysis, writing user stories and acceptance criteria, eliciting functional and non-functional requirements, documenting business processes, and working in an Agile environment.
Education
This position does not require education to qualify.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.
You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.
Required Documents
For this job announcement the following documents and/or information are required:
- Resume - Any written format you choose to describe your job-related qualifications.
- Citizenship - Include country of citizenship on resume.
- Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
- Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 07/02/2024 to receive consideration.
To begin, click
- Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
- You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
- You will receive an email notification when your application has been received for the announcement.
- To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
- Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12438615
Next steps
After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.
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