Requirements
Conditions of employment
This position requires the incumbent to work on-site at the Robert H. Jackson United States Courthouse in Buffalo, New York, but travel to the Rochester divisional office and other locations may be required. Occasional emergency weekend and after-hours coverage may also be required.
Employees must adhere to a Code of Conduct. The Court provides reasonable accommodations to applicants with disabilities. Veterans' preference is not a factor used in Judicial Branch appointments. Applicants must be U.S. citizens or lawful permanent residents seeking U.S. citizenship. Positions with the U.S. Courts are excepted service appointments, which are "at will" and may be terminated with or without cause. Employees are required to use electronic funds transfer for payroll deposit.
Background Investigation: This is a high-sensitive position within the Judiciary. Employment will be considered provisional pending successful completion of an OPM background investigation and credit check and a favorable suitability determination. Investigative updates are ongoing.
Qualifications
Qualification Requirements
- High school diploma or equivalent and at least one year of specialized experience.
- Strong customer service skills.
- Excellent written and verbal communication skills.
- Ability to function as a team player in a fast-paced, team- oriented office environment with frequent interruptions.
- Thorough understanding of computer processes and capabilities, including personal computer operating systems and applications.
- Familiarity with computer operations in a networked environment.
- Working knowledge of word processing software and email applications.
- Basic understanding of audiovisual systems with an emphasis on videoconferencing.
- Proficiency with iOS and Windows devices.
- Ability to work independently with minimal onsite supervision, to adapt to changing needs, and to meet deadlines and commitments.
- Ability to identify emerging trends in technology and to share that information with the team.
- Ability to interact in a positive and professional manner with users at all levels of the Court.
- Occasional travel to the Rochester divisional office and other locations may be required, as well as after-hours support.
Preferred Qualifications/Court Preferred Skills
Candidates with experience and a bachelor's degree in CS, MIS, other relevant field of study preferred.
Education
A high school diploma or equivalent is required, but a bachelor's degree in CS, MIS, other relevant field of study is preferred.
Additional information
Organizational Relationship: This position is assigned to the Clerk's Office, U.S. District Court, Western District of New York, and reports to the Director of Information Technology.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documents to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant professional, educational, and work experiences as it relates to fundamental competencies, identified in the Qualifications section above, required for this position.