Requirements
Conditions of employment
- U.S. Citizenship required
- Selective Service Registration, if applicable (www.sss.gov)
- Fingerprinting and background and/or security investigation may be required
- Job offers are contingent on fingerprinting and background / security investigation results
- Selectees may be required to serve a 1 year probationary period
- Relocation expenses will not be paid
- All qualification requirements must be met by the closing date of the announcement
- Candidates will not be hired based on their race, sex, color, religion, or national origin.
Qualifications
Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information.
Duties:
- Knowledge of a wide-range of multi-platform software/hardware products and services in a multi-platform software development environment.
- Skill installing, configuring, and supporting various operating systems.
- Ability to analyze software/hardware problems and formulate solutions.
- Skill installing, configuring, and maintaining Microsoft Endpoint Configuration Manager.
- Skill installing, configuring, and maintaining Windows Server Update Services.
- Skill coordinating technical tasks with fellow employees and/or vendors.
- Ability to organize joint inter-component efforts.
- Ability to communicate orally and in writing.
READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION.
Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience and/or education, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying.
To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Minimum Qualifications: Grade 13 To qualify at the GS-13 level, you must have at least 52 weeks of specialized experience at the GS-12 level, or equivalent. Such IT-related experience must include all of the following: 1) Supporting Windows Server Infrastructure, 2), knowledge and expertise in Microsoft Endpoint Configuration Manager, and 3) recommending implementable innovative solutions.
PLEASE NOTE: This specialized experience is
REQUIRED and must be explicitly documented/described in your resume, or you will be disqualified from further consideration.
Qualification standards and additional information for this position can be found here:
http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
Education
This job does not have an education qualification requirement.
Additional information
See announcement cutoff dates below under How to Apply.
Are you ready to make a real impact at the Social Security Administration? Join our forward-thinking technology team as an Infrastructure Engineer and help shape the future of software development for more than 330 million Americans. We're building a team of top-tier developers-those who excel at solving complex challenges and delivering scalable, supporting enterprise-level web applications. Whether you're a seasoned expert ready to drive innovation or an early-career developer eager to learn from the best, we want you to be part of our mission to deliver cutting-edge technology and exceptional service.
We value Infrastructure Engineers who are passionate about creating product integration and robust backend solutions. If you thrive in a fast-paced, collaborative environment and are excited to work with the latest technologies, this is the place for you. We are especially interested in Infrastructure engineers who understand how Artificial Intelligence (AI) can be leveraged to revamp and optimize existing processes, making our systems more efficient and effective for both customers and employees.
If you're ready to take your career to the next level-whether you're a proven leader or an ambitious learner-apply today and help us build the future of digital government services!
Additional selections may be made for this vacancy six months from the closing date of this announcement. This Direct Hire announcement may be used to fill the same or similar position in another office.
Some positions are bargaining unit positions represented by the American Federation of Government Employees (AFGE).
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The evaluation you receive is based on your responses to the online assessment questions completed during the application process.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation.
Information not specifically stated in your resume cannot be assumed. Information that is copied or restated language from the vacancy announcement or rating criteria will not be considered. If this occurs, you may be found ineligible.
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
- Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
- Other documents supporting qualifications and/or preference, if applicable.
Resumes exceeding two pages will not be considered. To be considered, your resume must:
- Clearly demonstrate your qualifications for the position
- Include your contact information
We recommend using a clear, easy-to-read format and focusing on information most relevant to the job announcement.
You must also submit ALL supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Candidates must also provide:
- proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
- proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
For more information visit
http://www.opm.gov/rif/employee_guides/career_transition.asp.
Veteran's preference does not apply under this Direct Hire Authority for these positions.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.