Installation Fleet & Family Readiness Director Job in Guantanamo Bay, Cuba

Vacancy No. GTMO-26-12832760 Department Commander, Navy Installations
Salary $135,655.00 to $156,525.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 11/13/2025 Close Date 11/18/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Guantanamo Bay, Cuba


Summary

This position is assigned to Fleet and Family Readiness (FFR); Commander, Navy Region Southeast; Guantanamo Bay, Cuba. Incumbent serves as an Installation Program Director integrating multiple Quality of Life (QOL) and Quality of Service (QOS) programs within FFR (N9), including Family Readiness Programs; Fleet Readiness Programs; Housing Programs; Child and Youth Programs (CYP); FFR Support Services; Galley; and/or Casualty Support Programs.

This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

Position is open to current CNIC Employees only.

Duties

MAJOR DUTIES AND RESPONSIBILITIES

Business management duties comprise 75% of incumbent's time and include but are not limited to:

  • Organizes and administers comprehensive QOL and QOS programs for the installation.
  • Functions as primary resource manager responsible for optimizing the provision of programs and services, responsible for the financial well-being of FFR programs.
  • Develops FFR master plan that addresses overall program scope to include three primary sub-functional program areas: Mission Sustaining Programs, Community Support Activities and Business Activities.
  • Provides direct management and supervision of the MWR Program and oversight of all other FFR programs; implements policies and directives from the command and higher headquarters and adapts those policies to meet the needs of the installation.
  • Develops operating criteria and techniques for stimulating and maintaining interest in all customer service activity areas.
  • Ensures the efficient execution of FFR long-range plans into the installation planning, programming and budget execution process.
  • Serves as primary QOL/QOS advisor to the Installation Commanding Officer (CO) for all FFR / N9 matters pertaining to issues such as status/availability of funds, programs, projects, and/or services.
  • Plans for and budgets available appropriated (APF), and non-appropriated (NAF) supported funds to optimize revenue while reducing expenses.
  • Develops and implements new and advanced business strategies to achieve organizational goals and increase revenue-generating program profitability and effectiveness.
  • Coordinates with all Region N9 program managers to facilitate support services, resourcing, (e.g., POM, budget, allocation, and distribution), oversight, inspections, audits and coordinating data calls from higher authority.
  • Reviews, designs, and develops program budgets and operational funding requests. Budgets, allocates and monitors funds to accomplish specific program goals and objectives. Defines budget requirements on an annual, quarterly, or monthly basis as required to meet program objectives or to correct deficiencies.
  • Prepares and updates a comprehensive out-year budget and capitalization plan for all FFR activities and facilities.
  • Identifies and updates facilities' improvement programs (non-appropriated and appropriated) and associated budgets.
  • Advocates for projects and ensures familiarity with all steps of the project planning and approval process. Coordinates with Region and installation leadership on developing business case analyses and project justifications.
  • Leads planning and implementation of MWR budget.
  • Ensures MWR accreditation and program standards are tracked, implemented, and monitored.
  • Leads planning for MWR accreditation visits.
  • Coordinates details of QOL activities with members of the installation and local civilian community, as appropriate, and attends off-site conferences and meetings.
  • Ensures short and long-range financial performance plans are accomplished through regular analysis of financial assets and liabilities. Reviews monthly operating statements and keeps the Regional Program Managers apprised of budget deviations and/or less than satisfactory operating results. Modifies budget plans and implements performance measures to respond to changes in policies, funding level or program requirements.
Supervisory duties comprise 25% of incumbent's time and include but are not limited to:
  • Directs work to be accomplished by a workforce of both NAF and APF employees: up to six personnel (NF-4/5 or GS equivalent) from as many functional areas within the FFR Directorate, and up to five personnel (NF-2/3 and crafts/trades) in various classifications (e.g., Recreation Assistants, Recreation Specialists, Maintenance Workers, etc); and acts as a rating official.
  • Provides second level supervision for up to 20 NAF and APF employees; and acts as Senior Rating Official for FFR activity managers (CYP, Family and Unaccompanied Housing, Fleet and Family Services and the Galley program) at the installation.
  • For installations with military personnel working within FFR programs, may serve as military department head supervising military staff, evaluating performance, and resolving concerns as needed.
  • Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
  • Conducts annual performance reviews of staff; Participates in section staffing decisions.
  • Ensures staff receives proper training to fulfill requirements of their positions.
  • Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary; and
  • Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understands and adhere to the policy; and ensures treatment of all staff is fair and equitable.

Requirements

Conditions of employment

  • Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
  • Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • A valid State driver's license is required to operate motor vehicles.
  • May be required to pass pre-employment examinations.
  • You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Requires valid US Passport.
  • Position requires eligibility for a secret clearance.
  • Executive Personal Financial Disclosure is required.
  • Must be a current employee of CNIC to apply.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

5 years of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

  • Knowledge of Navy QOL and QOS program goals, principles, techniques, and procedures.
  • Knowledge of business management practices required to manage QOL and QOS
  • activities.
  • Knowledge of laws, policies, regulations, and precedents applicable to the administration of Navy
  • FFR programs.
  • Knowledge of and skill in MWR Program funding and funding processes.
  • Knowledge of CNIC's organizational structure, functions, and mission.
  • Knowledge of QOL and QOS initiatives to retain or experiment with new theories and
  • applications which are responsive to a rapidly changing/operating social environment.
  • Knowledge of planning, programming, and budgeting regulations, guidelines, and process.
  • Knowledge of Federal financial source management including APF and NAF.
  • Knowledge of financial management including budgeting, cost and profitability analysis, internal controls, audit systems, procurement, cost controls, performance tracking and facility
  • Knowledge of and ability to conduct/direct program analysis and research efforts.
  • Knowledge of and ability to apply quality management concepts.
  • Knowledge of and ability to develop comprehensive and integrated strategic and capitalization plans.
  • Skill in planning, organizing, and directing QOL and QOS programs.
  • Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook).
  • Ability to perform the full range of supervisory duties.
  • Ability to utilize analysis in developing information to formulate decisions for complex
  • management actions.
  • Ability to utilize complex information to base decisions that improves the program and
  • community.
  • Ability to utilize leadership skills to develop and maintain a large workforce into a cohesive
  • group committed to quality programs and product delivery to customers.
  • Ability to direct solutions to complex short and long-term problems, applying logic and economic factors.
  • Ability to communicate effectively orally and in writing with senior leadership, peers, staff and customers.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION AUTHORIZED

  • Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is in the Government interest
When you perform a Permanent Change of Station (PCS) with the federal government, the IRS considers the majority of your entitlements to be taxable. The Relocation Income Tax Allowance (RITA) may offset the impact of some of these taxes. For more information go to: https://www.dfas.mil/civilianemployees/civrelo/taxableentitlements.html.

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

  • Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
  • Selectee must be determined suitable for federal employment.
  • Selectee may be required to successfully complete a probationary period.
  • Selectee is required to participate in the direct deposit pay program.
  • Social Security Card is required.
  • Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
  • A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

This position does not have a positive education requirement.

Additional information

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:

  • Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance

Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

This announcement may be used to fill additional vacancies within 90 days of closing date.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to MILL_CNIC_NAF_EEO@navy.mil to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Overseas Benefits

  • 10% Post Differential added to your basic pay
  • Housing and Utilities provided at no cost to you
  • One (1) funded flight every two (2) years, and two (2) unfunded flights every year to Jacksonville, FL
  • Renewal Agreement Travel (RAT) after two years of service
  • Shopping benefits at the Navy Exchange and Commissary
  • Current CNIC NAF employees are authorized return rights

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents may or may not be required. Required documents will show a red asterisk during documentation upload.

-Resume
-Include name and contact information for at least three (3) professional references in your resume
-Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
-Proof of certification, if applicable to position requirements.
-If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.
-If you are a current federal employee, submit your last three evaluations.

APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure your status is indicated in your USAJOBS account and ALL required documents to claim preference are submitted at the time of resume submission.

WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:
1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate.
To claim this preference, you MUST:
-Submit a copy of your BBA Separation Notification indicating eligibility for RPL.

2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions.
To claim this preference, you MUST:
-Submit sponsor's PCS orders to installation you are applying for; AND
-If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS.

3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates.
To claim Veteran's preference, you MUST:
-Submit a copy of your DD-214 (member 4 copy); AND
-Submit completed SF15 from the Veterans Administration (VA); AND
-Submit any other supporting documentation (disability, official statements, proof of service, etc)
To claim Gold Star Veteran's preference, you MUST:
-Submit completed SF-15 from the Veterans Administration (VA); AND
-Submit a legible copy of DD-1300; AND
-Submit any other supporting documentation (official statements, document of service, court decree, etc).

***Qualifying applicants with preferences are considered in the order listed above. Then all other qualifying applicants are considered.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account.

Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.

It is the applicant's responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.

Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.

Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.

Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position.

The complete application package must be submitted by 11:59 PM (EST) on 11/18/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12832760

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

Amanda Urmanic
Email
amanda.n.urmanic.naf@us.navy.mil
Address
NAVSTA Guantanamo Bay
PSC 1005 Box 19
FPO, AE 09593
US

Next steps

All applicants will be notified regarding their status by email. Applicants will either be contacted by email for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that communication is performed via email if you do not read your email, provide an inaccurate email address and/ or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.