Summary
The NCUA is ranked #9 for the 2023 best places to work in the Federal government (mid-size agencies).
This position is at the National Credit Union Administration (NCUA) in the Office of Credit Union Resources and Expansion (CURE). This position serves as an Instructional Systems Specialist.The primary goal of this position is to help credit union officials to better understand the issues and the corrective actions needed to resolve problems in managing their credit unions.
This job is open to
Clarification from the agency
All U.S. Citizens and ICTAP eligibles.
Duties
As an Instructional Systems Specialist, you will:
- Develop and plan the basic design and concept for Learning Management Service (LMS) courses.
- Create a syllabus for each LMS course that lays out the content required. Work with key stakeholders to recommend content for LMS courses.
- Develop the learning experience by incorporating visual appeal, graphics, and media into engaging course design. Design tests.
- Manage multiple curriculum development projects simultaneously by prioritizing project deadlines.
- Communicate with off-site development and support resources, as needed, including publishers and vendors, to ensure successful implementation of curriculum.
- Evaluate all training experiences to ensure that credit unions are learning the competencies required to be successful in their jobs.
- Identify and implement solutions for the training and education needs of credit unions.
- Meet with agency program offices and subject matter experts to gather information, build business case analysis and provide professional guidance on the development of training courses for credit unions.
- Assist in developing policies, plans, standards, and procedures
Requirements
Conditions of Employment
- You must be a U.S. Citizen.
- Suitable adjudication of background/security investigation is required.
- A probationary/trial period may be required.
- Must complete initial online questionnaire.
Qualifications
Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.
To qualify for this opportunity you must have at least one full year of specialized experience equivalent to the CU/GS-12. Specialized experience is defined as experience:
- Developing online and web-based training programs for credit unions or banks.
- Interpreting rules and regulations associated with the operations of credit unions or banks.
- Evaluating the effectiveness of an instructional program.
In addition to meeting specialized experience requirements, applicants must also meet basic education requirements.
Basic Education Requirements are as follows:
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree that included or was supplemented by at least 24 semester hours appropriate to this position. The course work must have included study in at least four of the following five areas:
- Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material.
- Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness.
- Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments.
- Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training.
- Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software.
Unofficial transcripts must be submitted at the time of application or you will not receive consideration.
You must meet the qualifications for this position by the closing date of this announcement.
Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.
YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and support your responses to the online questionnaire as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month, and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.
Your resume must also support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
Education
All education must be received by an accredited institution recognized by the U.S. Department of Education for it to be credited towards qualifications (particularly positions with an education requirement) therefore, applicants must report only attendance and/or degrees received from schools recognized by the U.S. Department of Education. Applicants may verify accreditation at the following website: ope.ed.gov/accreditation/.
FOREIGN EDUCATION: Education completed outside of the United States must be deemed equivalent to that gained in accredited U.S. education programs to be acceptable for federal employment. A third party equivalency evaluation must be submitted at the time of application for all foreign education to receive consideration.For special instructions pertaining to foreign education, see the Department of Education website, and for a list of organizations that can evaluate foreign education, visit The National Association of Credential Evaluation Services.
For special instructions pertaining to foreign education, see the Department of Education website, and for a list of organizations that can evaluate foreign education, visit The National Association of Credential Evaluation Services.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree to which your background matches the competencies required for this position.
Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.
If you meet the qualification requirements, your application will be placed in one of three categories:
Best Qualified - Applicants possessing experience that substantially exceeds the minimum qualifications of the position.
Well Qualified - Applicants possessing experience that exceeds the minimum qualifications of the position.
Qualified - Applicants possessing experience that meets the minimum qualifications of the position.
The self-assessment questions have been developed to evaluate your competency in the following areas:
Education and Training, Technical Competence, and Written Communication
Reference Checks: Reference checks must be conducted for the top candidate(s) before a tentative offer may be extended. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.
If you are found to be among the highly qualified candidates, your application will be referred to the selecting official for employment consideration. To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/12461049
Application of Veterans' Preference: The category rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10% must be listed in the highest quality category (except in the case of scientific or professional positions at the CU-09 level or higher).
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Required Documents
To apply for this position, you must provide a complete application package which includes:
1. Resume (required)
2. Other supporting documentation:
- Cover letter (optional)
- College transcript(s), if qualifying based on education or if listed as a basic requirement
- Veterans' documentation (see below for requirements)
- CTAP/ICTAP documentation (see below for requirements)
- Most recent performance appraisal, optional
VETERANS: If you wish to receive consideration for veteran's preference you must submit a copy of your veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service) along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders or higher headquarters.
CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
- Copy of agency notice;
- Most recent performance rating; and
- SF-50 noting current position, grade level and duty location or Certification of Expected Separation, Reduction In Force separation notice.
To be well-qualified and exercise selection priority for this vacancy, displaced federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the "Required Documents" section.
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YOUR APPLICATION AND SUPPORTING DOCUMENTS ( i.e. TRANSCRIPTS, etc.) MUST BE RECEIVED BY 11:59:59 P.M. ET ON 07/17/2024 TO RECEIVE CONSIDERATION.
To begin, click "Apply Online" to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.
The preferred method to apply is online. If an alternate method is needed, please click on the following link for detailed instructions: Alternate Application Method.
Next steps
Once your online application is successfully submitted you will receive an email notification from the system confirming receipt. Your application will then be evaluated, and you will receive further notification(s) as the status of your application is updated. You may check the status of your application at any time by logging into your USAJOBS account and clicking on your application.
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