Intelligence Operations Specialist (Human Intelligence Program Manager)

Clarification from the agency

All U.S. Citizens

As a Intelligence Operations Specialist (Human Intelligence Program Manager), GS-0132-9/11/12/13, your typical work assignments may include:

• Manages the DHS Intelligence Information Report (IIR) policy framework and ensures timely, accurate, and compliant HUMINT reporting.
• Standardizes processes, formatting, content, quality control, review, and oversight procedures concerning IIR reporting across DHS.
• Ensures IIRs meet community and DHS-internal standards, protect sensitive information, and comply with legal, oversight, and policy requirements.
• Oversees the DHS Field Reporter Number (FRN) program to ensure accurate identification and accountability of reports officers.
• Manages policy, processes, and procedures for assigning, maintaining, and auditing FRNs across DHS.
• Administers the DHS Certified Release Authority (CRA) program to ensure that only qualified personnel review and release IIRs for dissemination.
• Monitors CRA performance and compliance with Intelligence Community review and release requirements, classification rules, dissemination procedures, and all other applicable oversight and policy standards.
• Manages DHS Enterprise-wide deconfliction of sources of information, to prevent conflicts and duplication of reporting and to support safe, coordinated HUMINT operations across the Department.
• Serves as a central coordination and adjudication point for deconfliction issues raised by DHS components, ensuring protection of operational security, sources, and mission integrity.
• Maintains authoritative records and supports reporting, compliance checks, and inspections of all portfolios.
• Resolves issues and discrepancies concerning HUMINT programmatic, policy, or procedure concern across all DHS components.
• Performs other duties as assigned

All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.

View common definitions of terms found in this announcement: Common Definitions.

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• Males born after 12/31/1959 must be registered for Selective Service.
• You must successfully pass a background investigation for a Top Secret Sensitive Compartmented Information Security Clearance.
• You must submit to a pre-employment drug test. This is a Testing Designated Position (TDP) and is subject to random testing.
• You may be required to serve a two-year trial period.
• Acceptance of an excepted service appointment from applicants in the competitive service will require a written statement of understanding when voluntarily leaving the competitive service.
• Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
• You will be subject to a pre-employment polygraph examination and random polygraph examinations may be conducted after entry on duty.
• May be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays and/or overtime, and/or 24/7 shift schedules, and/or on-call and standby duty status.
• Work may occasionally require travel away from the normal duty station on military or commercial aircraft.

Qualifications

GS-09 Level: You may qualify at this grade level by meeting one (1) of the following below:

• Functional knowledge of HUMINT collection, including associated functions, processes, principles, methods, and procedures.
• Knowledge of DHS missions and authorities.
• Knowledge of the national Intelligence Community (IC) and associated operations, missions/functions, and inter-relationships.
• Knowledge of Department of Homeland Security component missions, functions, and authorities.
• Functional experience with HUMINT systems, programs, and policies; familiarity with standards, directives, and oversight considerations that govern or may impact them.
• Functional experience in the review and/or release of reporting, and applicable IC standards.
• Familiarity with the administrative requirements underpinning the authoring and release of Intelligence Information Reports.
• Experience maintaining formal records or responding to audit/compliance reviews.
• Experience in making formal presentations that reflect agency needs and equities. Demonstrated interpersonal skills necessary to develop and/or maintain effective working relationships with both internal and external customers.
• Demonstrated ability to substantively contribute to organizational outreach and engagement, including providing timely response to supervisory requests for information, coordination of deliverables, outreach for partner support and participation.
• Demonstrated ability to identify pertinent facts, developments, or implications concerning intelligence issues and communicating findings for supervisory consideration.

-OR-

Substitution of Education for Experience
You may substitute education for experience at this grade level by possessing one of following:

• • Master's or equivalent graduate degree
  • Two (2) full years of progressively higher-level graduate education leading to such a degree
  • LL.B. or J.D., if related.

-OR-

Combination of Education and Experience
You may qualify at this grade level if you have a combination of education and experience (i.e. 6 months specialized experience and over 18 graduate level credits).

NOTE: Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for the next grade level.

GS-11 Level: You may qualify at this grade level by meeting one (1) of the following below:

Specialized Experience
You must possess the specialized experience equivalent to the next lower grade level in federal service (GS-9) or public or private sector equivalent. Specialized experience is defined as:

• • Advanced knowledge of HUMINT collection, including associated functions, processes, principles, methods, procedures, and their application to DHS missions and authorities.
  • Advanced knowledge of the national Intelligence Community (IC) and associated operations, missions/functions, and inter-relationships.
  • Knowledge of Department of Homeland Security component missions, functions, and authorities.
  • Demonstrated ability to execute functions concerning HUMINT systems, programs, and policies with appropriate oversight; demonstrated understanding of associated
    standards, directives, and oversight requirements.
  • Advanced ability in facilitating the timely release of reporting in adherence to internal and IC standards.
  • Knowledge of the administrative requirements underpinning the authoring and release of Intelligence Information Reports and demonstrated ability to maintain and audit
    associated records.
  • Advanced experience in making formal presentations and representing agency needs and equities. Customer service and interpersonal skills to develop and/or maintain
    effective working relationships with both internal and external customers.
  • Skill in participating in working groups, including contributing to the formulation of goals and agendas, providing substantive input to lines of effort, and identifying critical developments and issues for further action or supervisory consideration.

-OR-

Substitution of Education for Experience
You may substitute education for experience at this grade level by possessing one of following:

• • Ph.D. or equivalent doctoral degree
  • Three (3) full years of progressively higher-level graduate education leading to such a degree
  • LL.M., if related

-OR-

Combination of Education and Experience
You may qualify at this grade level if you have a combination of education and experience (i.e. 6 months specialized experience and over 36 graduate level credits).

NOTE: Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for the next grade level.

SPECIALIZED EXPERIENCE GS-12
To qualify for the GS-12 level, you must possess the specialized experience equivalent to the GS-11 grade level. For this position, specialized experience is defined as:

• Vast knowledge of HUMINT collection, including associated functions, processes, principles, methods, procedures, and their application to DHS missions and authorities.
• Vast knowledge of the national Intelligence Community (IC) and associated operations, missions/functions, and inter-relationships.
• Advanced knowledge of Department of Homeland Security component missions, functions, and authorities.
• Vast ability to manage HUMINT systems, programs, and policies, including adherence to standards, directives, and oversight requirements.
• Vast ability in facilitating the timely release of reporting in adherence to internal and IC standards.
• Advanced knowledge of the administrative requirements underpinning the authoring and release of Intelligence Information Reports and demonstrated ability to maintain and audit associated records.
• Vast experience in making formal presentations and representing agency needs and equities. Strong customer service and interpersonal skills to develop and/or maintain effective working relationships with both internal and external customers.
• Demonstrated ability to understand and communicate complex intelligence issues to formulate and present briefings to senior personnel.

SPECIALIZED EXPERIENCE GS-13
To qualify for the GS-13 level, you must possess the specialized experience equivalent to the GS-12 grade level. For this position, specialized experience is defined as:

• Expert knowledge of HUMINT collection, including associated functions, processes, principles, methods, procedures, and their application to DHS missions and authorities.
• Expert knowledge of the national Intelligence Community (IC) and associated operations, missions/functions, and inter-relationships.
• Vast knowledge of Department of Homeland Security component missions, functions, and authorities.
• Expert ability to manage HUMINT systems, programs, and policies, including adherence to standards, directives, and oversight requirements.
• Expert ability in facilitating the timely release of reporting in adherence to internal and IC standards.
• Vast knowledge of the administrative requirements underpinning the authoring and release of Intelligence Information Reports and demonstrated ability to maintain and audit associated records.
• Expert in making formal presentations and representing agency needs and equities. Strong customer service and interpersonal skills to develop and/or maintain effective working relationships with both internal and external customers.
• Skill in managing working groups including identifying goals, creating agendas, achieving consensus, and documenting issues.

Substitution of education in lieu of specialized experience may not be used for this grade level.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using a job questionnaire that is based on the following competencies or knowledge, skills and abilities needed to perform this job: Customer Service, Planning and Evaluating, Technical Credibility, and Writing

If you meet the minimum qualifications, you will be placed in one of the following categories:

Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF), and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.

Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPF's and appropriate QRFs as determined by the job analysis.

Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.

If you are amongst the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire and application, click https://apply.usastaffing.gov/ViewQuestionnaire/12987170

Interviews are required for this position. Failure to complete the interview may result in removal from further consideration.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have overstated your qualifications and/or experience, you may be removed from consideration or your score may be lowered.

Consideration may be given to performance appraisals and incentive awards as an indicator of quality of prior experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

This position is designated as Emergency Essential. Emergency Essential personnel must be able to serve during a continuity of operation event without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).

1. Your resume NOTE: Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. For what to include in the resume, click on the link: USAJOBS Help Center
2. Your responses to the job questionnaire. https://apply.usastaffing.gov/ViewQuestionnaire/12987170
3. Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution. Once selected and prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.
4. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
   • Position title,
   • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee),
   • Agency, and
   • Beginning and ending dates of appointment.
5. You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.
6. Are you an IC CAE Scholar? Information on the IC CAE program can be found at https://www.dni.gov/index.php/iccae To verify you are a IC CAE Scholar, you must submit a copy of your transcript that shows you are current student at an active or legacy IC CAE institution, or an individual who has graduated from such an institution, who has successfully completed at least one course in IC CAE study areas, such as Intelligence, National Security, Critical Technologies, STEM, languages, or other areas of study as determined by the Director of National Intelligence (DNI) to meet Intelligence Community needs.

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