It Specialist Job in ABERDEEN, SD

Vacancy No. IHS-21-10974058-GP-ESEP/MP Department Indian Health Service
Salary $34,916.00 to $68,777.00 Grade 5 to 9
Perm/Temp Permanent FT/PT Full-time
Open Date 3/25/2021 Close Date 6/30/2021
Job Link Apply Online Who may apply Status Candidates
Locations:
ABERDEEN, SD

Job Description (Please follow all instructions carefully)
Overview
  • Accepting applications
  • Open & closing dates

    Opening and closing dates 03/25/2021 to 06/30/2021

  • Service

    Excepted

  • Pay scale & grade

    GS 5 - 9

  • Salary

    $34,916 to $68,777 per year

  • Appointment type

    Permanent

  • Work schedule

    Full-time

Locations

1 vacancy in the following location:

  • Aberdeen, SD
Relocation expenses reimbursed

No

Telework eligible

No

This job is open to
  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • Federal employees - Competitive service

    Current or former competitive service federal employees.

  • Federal employees - Excepted service

    Current excepted service federal employees.

  • Individuals with disabilities

  • Native Americans

    Native Americans or Alaskan Natives with a tribal affiliation.

  • Peace Corps & AmeriCorps Vista

  • Veterans

Clarification from the agency

The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.

Announcement number

IHS-21-10974058-GP-ESEP/MP

Control number

585452600

  • Videos
    Videos

    https://www.youtube.com/embed/7wF0MIKtYHU

  • Duties
    Duties Summary

    The incumbent of this position serves as an Information Technology Specialist for Data Networks and Telecommunications for the Information Technology department at the Great Plains Area Office in Aberdeen, SD. The IT department at the Great Plains Area Office supports the Great Plains Area Office information technology systems, data networks, and telecommunications infrastructure.

    Please Note: Episodic Telework may be available

    Learn more about this agency
    Responsibilities

    • Assists with maintaining the servers, personal computers (PC), printers, copiers, video conferencing systems, and software.
    • Skill in applying IT principles, methods and practices such as computer systems, computer terminals, and data communications in order to survey, analyze, test, install, upgrade, and program.
    • Utilizes knowledge of router, switches, and networking technology (I.e. port contention, user security, and adjusting transmission speeds in order to diagnose transmission problems, determine if the problem is hardware or software, and take appropriate corrective action to resolve problems.
    • Assists with maintaining the data communications and telecommunications network

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    9

  • Requirements
    Requirements Conditions Of Employment

    Selectee may be subject to a probationary/trial period
    ESEP appointees typically serve a two year trial period
    U.S. Citizenship is required
    Selective Service Registration is required for males born after 12/31/1959

    This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

    Measles and Rubella immunization required for selectees born after 1957. Seasonal Influenza immunization is required for civilian health care facility staff working in Indian Health Service health care facilities.

    Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.

    You will need to set up direct deposit so we can pay you.

    Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.

    Fingerprinting, as part of the background investigation process, may be delayed due to COVID-19. All other background investigation procedures will apply. Be advised that your continued employment will require you to complete a fingerprint check within 60 days after notification of return to full operations and successfully obtaining a favorable background investigation.

    Qualifications
    To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

    BASIC REQUIREMENT(S):
    https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/
    In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below.

    MINIMUM QUALIFICATIONS:
    Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

    GS-5: One full year of specialized experience equivalent to at least the GS-04 grade level that equipped me with the knowledge, skills and abilities to successfully perform the duties of this position. Examples include: IT-related experience demonstrating each of the four competencies listed below: Attention to Detail- Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

    GS-7: one year of full-time specialized experience comparable in difficulty and responsibility to the GS-05 grade level that equipped me with the knowledge, skills and abilities to successfully perform the duties of this position. Examples include: Maintains servers, personal computers, printers, copiers, video conferencing systems; assists with planning for the implementation of Automated Data Processing (ADP) systems; performs the installation of newly acquired ADP equipment/systems; analyses ADP problems and presents solutions; knowledge of LAN/WAN (Local Area Network/Wide Area Network) standards and equipment sufficient to install, configure and troubleshoot LAN and WAN components such as routers, switches and servers.

    GS-9: one year of full-time specialized experience comparable in difficulty and responsibility to the GS-07 grade level that equipped me with the knowledge, skills and abilities to successfully perform the duties of this position. Examples include: Knowledge and ability to apply customer service and customer support principles and methods; Install, configure, upgrade and troubleshoot any hardware and software components; present formal and informal training and assistance to customers; knowledge of CACHE, Windows operating systems to include server editions, Microsoft Office applications, Active Directory, Exchange, Mumps and other programming environments; knowledge of LAN/WAN (Local Area Network/Wide Area Network) standards and equipment sufficient to install, configure and troubleshoot LAN and WAN components such as routers, switches and servers.


    Time In Grade
    Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

    You must meet all qualification requirements within 30 days of the closing date of the announcement.
    Education

    For positions requiring positive education requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.

    When there is a positive education requirement, or you are using education to qualify as a substitution for experience, transcripts (unofficial) are required at the time of application to verify that you meet the educational requirement or substitution.
    Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation

    Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

    Additional information

    Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement.

    Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave is earned.

    This position is covered by a Bargaining Unit.

    This position has promotion potential to the GS-9 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.

    How You Will Be Evaluated

    Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.

    To determine if you are qualified for this position, a review of your resume and supporting documentation will be made and compared against the qualifications as defined in the qualifications section of this vacancy announcement and your responses to the assessment questions.
    You will be further evaluated/rated based on the information provided in your resume (your resume must state specific duties that relate to this position) and your responses to the assessment questions to determine your competency in the following.

    • Customer Service
    • Problem Solving
    • Technical Competence


    You will receive a numeric rating based on your responses to the assessment questionnaires. If after reviewing your resume and responses to the assessment questions, a determination is made that you have overstated your qualifications and or experience, you may lose consideration.

    The following links below provide information on how you may be eligible for various hiring authorities. If you are a Veteran, qualified CTAP and ICTAP eligible, or an individual with a disability, please refer to the following links below for additional guidance. CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Workforce Restructuring Career Transition website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. CTAP/ICTAP documentation requirements are listed in the "Required Documents" section of this announcement.
    Click here to view vacancy questions: https://apply.usastaffing.gov/ViewQuestionnaire/10974058. All documents above MUST be received by 11:59 pm (Eastern Standard Time) of the closing date of, 06/30/2021, to be considered.

    The first Cut-off date for receipt/referral of applications to be considered for available vacant positions will be 7 days after the JOA open date.
    Your resume and any documents submitted will be retained for three months and may be used at any time during this period. After 3 months, you must reapply to this announcement in order to be considered.

    Background checks and security clearance
    Security clearance

    Other

    Drug test required

    No

    Position sensitivity and risk

    Moderate Risk (MR)

    Trust determination process

    Suitability/Fitness

  • Required Documents
    Required Documents

    Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, annual salary, and description of job duties. Include name and address of employer; supervisor name and telephone number.

    Required as applicable for the purposes of specific eligibility and appointment claim(s), and position requirements:

    • Indian Preference Applicants: If claiming Indian preference, applicants must provide a completed copy of the Form BIA-4432, "Verification of Indian Preference for Employment in the BIA and IHS Only." Indian preference will not be given unless a properly signed and dated form is submitted with your application, including any verification by an authorized Tribal Representative or BIA Official of tribal enrollment records. For detailed instructions, see form BIA-4432. Refer to BIA-4432 link: https://www.bia.gov/sites/bia.gov/files/assets/public/raca/online_forms/pdf/IndianPref_1076-0160_Exp3-31-21.pdf. When an Indian Preference candidate possesses Veterans preference the rules regarding Veterans preference apply under ESEP and the applicant must provide documentation in order to receive preference.
    • Veterans Preference: f claiming Veteran's Preference provide a copy of your DD214 Form (Member 4 copy). To claim 10-Point Veterans Preference, submit a SF-15 Application (http://www.opm.gov/forms/pdf_fill/SF15.pdf) along with the appropriate supporting documentation. For additional information regarding Veterans Preference visit: http://www.fedshirevets.gov.
    • Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP): If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf.
    • Current or former Federal employee: Include your most recent SF-50 or if Reinstatement eligible include your Career SF-50.
    • Noncompetitive eligibles: submit additional documents to prove your eligibility to apply to this vacancy.
    • Transcripts, Degrees, Licensure, Certifications: Copies of Transcripts (Official or Unofficial), Degrees, Licenses, and/or Certifications are not required at the time of application. Applicants must list their education history including the type of degree(s) and major of study, and completion or anticipated completion (month and year) on their resume. If a position requires a certain number of credit hours in specific course work for qualification purposes, applicants must submit a transcript (official/unofficial) or provide documentation/list the relevant courses on their resume. Applicants for positions not requiring a certain number of credit hours but a degree may submit a copy of their official/unofficial transcripts or a list of courses including titles, credit hours completed and grades (needed for SAA) but they are not required. However, official transcripts are required after tentative selection and prior to issuing an official job offer. Applicants should list their license/certifications on their resume, along with the expiration date, if applicable.
    You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: 06/30/2021

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits
    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply
    How to Apply

    To apply for this position, you must provide a complete Application Package. See required documents below.

    1. Click 'Apply' to create an account or log in to your existing USAJOBS account.
    2. Follow the prompts to upload your resume and/or supporting documents.
    3. Read all Eligibility questions and respond accordingly. .
    4. Complete the assessment questions.
    5. Verify all required documentation is included in your application package.
    The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office (Joseph Dudley, Joseph.Dudley@ihs.gov, and/or 605-226-7203.) The decision on granting reasonable accommodation will be on a case-by-case basis.

    For additional questions please see our Frequently Asked Questions (FAQs) found here: http://www.ihs.gov/jobs/index.cfm?module=search&option=faq.

    Agency contact information Joseph Dudley Joseph Dudley
    Address

    Great Plains Area
    115 4th Avenue Southeast
    Aberdeen, SD 57401
    US
    Learn more about this agency

    Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients. Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of over 2 million American Indians and Alaska Natives.


    "RE-ADVERTISEMENT"-- Those who already applied for this position "DO NOT" Need to Re-Apply "UNLESS" you would like to update your application and/or supporting documents; your applications will be re-considered

    Please Note:
    Episodic Telework may be available

    Visit our careers page

    Learn more about what it's like to work at Indian Health Service, what the agency does, and about the types of careers this agency offers.

    http://www.ihs.gov/

    Next steps

    You can track the progress of your application package via your USAJobs account. You will receive an acknowledgement from USAJobs that your submission was successful once we have received your on-line occupational questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJobs Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the human resources office posting this announcement.

    If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed are received, legible and accurate. HR will not modify answers submitted by an applicant.

    ~ ~ ~ Indian Health Service is an Equal Opportunity Employer ~ ~ ~

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.