Jury Clerk Job in Phoenix, AZ

Vacancy No. 24-29 Department U.S. Courts
Salary $45,346.00 to $73,753.00 Grade 24 to 24
Perm/Temp Permanent FT/PT Full-time
Open Date 4/22/2024 Close Date 5/31/2024
Job Link Apply Online Who may apply Public
Locations:
Phoenix, AZ


Job Description (Please follow all instructions carefully)

Summary

The United States District Court for the District of Arizona is accepting applications from qualified candidates for a full-time Jury Clerk. The current opportunity will be based in Phoenix and will handle jury matters for both the Phoenix and Prescott Divisions. The successful candidate must be a self-starter and extremely detail oriented. The incumbent will serve the public in an interesting and growth-oriented career and must possesses strong communication skills.

This job is open to

Clarification from the agency

NOTE: Please DO NOT CLICK the blue "Apply" button. Applications will NOT be received. For information and details regarding this position and to apply, visit our website at https://www.governmentjobs.com/careers/azduscourts/jobs/4478931/jury-clerk

Duties

REPRESENTATIVE DUTIES
Jury clerks perform administrative and customer service work to coordinate and prepare qualified jurors for jury selection in accordance with approved internal controls, procedures, and rules. Employees in these positions ensure the efficient and fair operations related to the selection, qualification, summoning, orientation, management, and payment of jurors. Representative duties will include but are not limited to:

* Prepare and mail juror questionnaires and other information.
* Process and respond to juror mail, email, and telephone calls in a timely manner.
* Process juror questionnaires and other documents.
* Process and respond to deferral and excuse requests.
* Schedule and prepare for jury selections.
* Conduct juror check-in and provide juror orientation.
* Provide support to and assist jurors during jury service.
* Prepare paperwork after jury selections, including juror payments and reimbursements.
* Operate the Court's Juror Management System (JMS) and eJuror (component of JMS).
* Maintain and update the interactive voice response system (AJIS).
* Maintain accurate inventory of jury supplies.
* Communicate verbally and in writing with judges, court personnel, U.S. Attorney's Office, jurors, and other groups to ensure the smooth and efficient operation of all jury-related proceedings.
* Perform other duties as assigned.

Requirements

Conditions of Employment

  • BACKGROUND INVESTIGATION OR CLEARANCE

SPECIAL REQUIREMENTS:

DRUG TESTING

Qualifications

This position will involve significant public contact and personal interaction, experience managing a heavy call volume, and the ability to speak publicly in front of a large group.

Qualifications include:
* Two years of previous and extensive customer service experience.
* Excellent oral and written communication skills.
* Ability to work independently and use judgment to resolve issues based on knowledge and experience.
* Ability to interact effectively and appropriately with the public, internal customers, and co-workers.
* Ability to maintain confidentiality.
* Ability to resolve difficulties while complying with regulations, rules, and procedures regarding jury administration.
* Ability to be flexible and adapt to unanticipated needs and problems, and to manage multiple tasks and priorities.
* Ability to consistently demonstrate sound ethics and judgment.
* Skill and precision in performing data entry and preparing documents using Microsoft Office.
* Payment processing experience is beneficial.
* Ability to work extended hours and travel within the district as needed.
* High school graduate (or equivalent) and must have a minimum of two years of general experience and one year of specialized experience.

TECHNICAL QUALIFICATIONS:

Generalized experience is progressively responsible clerical, office, or other work that indicates the possession of or the ability to acquire the particular knowledge and skills necessary to do the job. Education above the high school level may be substituted for general experience.

Specialized experience is progressively responsible experience requiring the regular and recurring application of administrative procedures involving the use of automated systems, use of specialized terminology, and a demonstrated ability to apply a body of rules, regulations, directives, or law. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, insurance companies, real estate and title offices, and corporate office environments.

Education

EDUCATION:

High school graduate (or equivalent).

Additional information

This job is being filled by an alternative hiring process and is not in the competitive civil service.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

You may participate in the Federal Employees Health Benefits program, with costs shared with your employer. More info: http://www.usajobs.gov/jobextrainfo.asp#FEHB.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.

Required Documents

Applicants must submit the following:
* Cover letter that supports your work experience as it relates to the position.
* Resume that includes complete work and salary history, and education.
* Your two most recent performance evaluations (preferred) OR two letters of recommendation if evaluations are not available.
Attachments should be submitted only as Microsoft Word or Adobe Acrobat (PDF) documents. Other formats are not acceptable.
Applications will be considered complete when the online application and all required attachments (in proper format) are received by the Human Resources Division. Applications and/or attachments received after the closing date may not be considered.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

For information and details regarding this position and to apply, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts/jobs/4478931/jury-clerk to submit an online application, including the items listed above.

Agency contact information

District of Arizona Human Resources

Address

District of Arizona
401 W. Washington St.
Phoenix, Arizona 85003
US
Learn more about this agency

Next steps

After we receive application packages (including all required documents) to the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts/jobs/4478931/jury-clerk we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, applications will be referred to the hiring manager who will determine who may be contacted for an interview.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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