Clarification from the agency

This vacancy will be used for job fair hiring purposes. Normal hiring procedures do apply.

1. As a working leader, performs the following types of duties: provides day-to-day advice and guidance to Coffee Shop employees for work assignments; relays instructions from the supervisor for work assignments; gets the work started and sets the work pace; demonstrates work methods; ensures that worksite materials and tools are available; and ensures that employees follow security, safety and housekeeping rules.
2. Prepares specialty beverages in a free-standing coffee operation. Crafting an extensive menu of beverages including but not limited to lattes, espresso, americanos, brewed coffees, frappuccinos, and cappuccinos; using a commercial grade coffee machine and other related machinery (mixer, frother, etc.). Serves other mixed (non-alcoholic) beverages such as iced coffees, fruit drinks, smoothies and more by selecting proper ingredients and following recipes.
3. Creates beverages by following the requirements of each type of drink including but not limited to; preheating the filter, adjusting the ratio of its components, and the difference in frothing and steaming milk. Advises customers regarding the different drink choices and brewing options. Adjusts recipes for customers if requested.
4. Serves and prepares assorted items such as sandwiches, cookies, muffins, pastries etc.
5. Sets up coffee shop for operation and obtains cash bank. Performs receiving and disbursing cashier duties. Prepares documentation for cash funds accountability. Performs inventory and identifies items for re-ordering. Orders supply using NAF purchase card (P-Card).
6. Sets up and maintains area to ensure that it is neat and clean. Routinely cleans work surfaces, coffee machine, equipment, and utensils between uses. Cleans tables for customers and replenishes condiment items and stock as necessary. Re-fills the coffee bean grinders. Collects and transfers trash form work area to disposal area. Washes, scrapes, soaks, dishes and utensils. Performs heavy duty cleaning tasks as required in the work area (floors, walls, ceilings) and on/under/behind equipment including coffee machines and refrigerators.
7. Performs other related duties as assigned.

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• Must be able to obtain a Food Handler's Certificate and/or complete food handler's training.
• Must satisfactory complete a pre-employment physical.
• May be required to work an uncommon tour of duty (evenings, weekends, holidays, and on-call).

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/19/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, and Spouse/Widow/Parent of Veteran

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have experience in and knowledge of methods and procedures relating to specialty coffee preparation, or a similar activity. Ability to lead one or more workers to accomplish service duties. Must have the ability to follow written and oral instructions, work safely, and perform simple arithmetic. Adept at multitasking and time management. Knowledge of sanitation standards in handling and serving food, and for cleaning simple equipment and work area. Must be able to use hand tools for cleaning and operate simple machines. Must be physically able to frequently lift or move objects weighing up to 30 pounds, and occasionally over 30 pounds with assistance. Must be able to continuously stand and walk, and frequently stoop, reach, push and bend for long periods of time.

Physical Effort: Continual standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. Frequently lifts or moves objects weighing up to 30 pounds unassisted, and occasionally lifts or moves objects weighing over 30 pounds with assistance.
Working Conditions: High temperatures and humidity are created by steam and heat as drinks are dispensed and dishes are washed. Area is usually noisy and there is danger of slipping on wet floors or where food or beverage has been dropped. Exposed to hot liquids and hot working surfaces. Extreme temperature changes when pulling stock from freezer units.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• License
• Other (1)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

Next steps