LODGING PROGRAM MANAGER NF4 Job in Twentynine Palms, CA

Vacancy No. 71661 Department U.S. Marine Corps
Salary $45.67 to $50.48 Grade 04 to 04
Perm/Temp Permanent FT/PT Full-time
Open Date 1/30/2025 Close Date 2/13/2025
Job Link Apply Online Who may apply Public
Locations:
Twentynine Palms, CA


Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

Clarification from the agency

Open to Public

Duties

INTRODUCTION:  
Performs as the Program Manager for MCHS Lodging Program which consists of Inns of the Corps (IOTC), Marine Lodging (ML) located at MCGACC Twentynine Palms and MCWTC Bridgeport. 


MAJOR DUTIES:  
Responsible for the personnel/administrative management and the efficient operation of the IOTC / ML. Facilities, including but not limited to the front office, housekeeping, laundry services, breakfast operation, retail sundries, and maintenance functions.  Conducts surveys, inspections and studies to ensure that services/facilities meet the needs, cleanliness and desire of patrons.  Complies with brand standards and regulations in the daily operation of the facility.  Implements new policies or innovative promotions that increase occupancy rate, delivers quality guest services and maintains the required level of profitability.  Using regulations and standards develops and implements strategies/procedures to increase revenue.     


Plans, organizes and manages internal human and physical resources to ensure maximum productivity, efficiencies and economic health.  Responsible to meet financial goals including controllable costs, increase revenue and increase earnings.  Prepares financial plans, budgets, inventories, cost controls, and related records and reports.  Reviews the financial status of the assigned activity and recommends changes considered necessary.  Either directly or indirectly through subordinate supervisors, manages activity employees.  Trains, schedules work, appraises performance, counsels assigned personnel, and recommends personnel actions.  Effectively supports the Marine Corps Equal Employment Opportunity policy, and ensures compliance with fire, safety, security, sanitation and other environmental issues.  Manages property resources and provides advice on renovations and improvements.  Maintains and enforces security for funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse. 


Serves as responsible officer for the maintenance, repair and accountability of all MCHS assets assigned to the IOTC / ML facilities and may establish sub-accounts.  Ensures IOTC / ML assets to include cash, equipment, furniture, and other property stored in secure locations designated by Leadership. 


This activity is a Drug-free workplace.  The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.  Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. 


Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner.  Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.  Adheres to safety regulations and standards.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.  Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. 


Performs other related duties as assigned. 

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

MINIMUM QUALIFICATIONS:

  • Bachelors degree from an accredited college or university in business, hotel, restaurant, or a related field appropriate to the work of position preferred.
  • Minimum of five years¿ experience in managing a DoD Lodging Facility, OR a minimum of five years of experience which provides knowledge of hotel management or business operations required. 
  • A Certified Hotel Administrator designation preferred.
  • Ability to supervise employees accomplishing work.
  • Ability to establish and maintain effective working relationship with subordinates, officials and others.
  • Ability to communicate effectively orally and in writing.
  • Knowledge of NAF policies and procedures preferred.
  • This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.
     

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Additional information

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
 

SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation. 
 

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
 

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
 

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
 

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
 

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
 

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
 

IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION. 
 

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
 

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

•      Stability of Federal Civilian Service

•      People with passion for doing work that matters

•      Quality of Work Life Balance

•      Competitive Pay

•      Comprehensive Benefit Packages

•      Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=71661&PostingSeq=1.  Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
 

Please include the below list of required documents with your application: 
 

  • Education/certification certificate(s), if applicable.
  • If prior military, DD214 Member Copy
  • If you are an Active Duty Service member who will be retired from service within 120 days of the application date, you must submit a DD214 or Statement of Service with your application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC § 3326, recently retired Servicemembers are subject to a 180-day waiting period before they may be appointed to Federal service, regardless of hiring authorities. When applicable and all requirements are met, those candidates must have submitted the required documentation at the time of their application before an agency can request a waiver.  
     

Be advised - the Family Member Employment Assistance Program (FMEAP) can help assist all Military affiliated family members and Veterans with their job search. The FMEAP offers a range of services, including job search assistance, resume support, mock interviews, and more. To access these resources, please call 760-830-4030 or email plmsppd@usmc.mil.
 

Agency contact information

MARINE CORPS HOSPITALITY SVCS
Address
MARINE CORPS HOSPITALITY SVCS
3044 CATLIN AVENUE
QUANTICO, VA 22134-5003
USA
Learn more about this agency

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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