Lakeside Community Complex Manager Job in Arnold AFB, TN

Vacancy No. 25MAY8B-SVRC-577-123 Department Air Force Materiel Command
Salary $25.01 to $27.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 5/30/2025 Close Date 6/5/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Arnold AFB, TN


Summary


About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Arnold Lakeside Community Center.

Position is internal to former/current NAF employees located within commuting distance of 50 miles

Regular Full Time, 35 minimum guaranteed hours, standard benefits

Assigned to Drug Demand Program- requires initial and random drug screens- must be 18 years or older

Subject to irregular tour of duty to include evenings, weekends and Holidays

This job is open to

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

Responsible for management and oversight of the Arnold Lakeside Club (ALC) and Community Center programs. Plans, develops, and executes diversified, innovative and needs-based social, cultural, installation-wide special events ensuring the events provide a quality experience in dining, recreation, leisure, social & military functions that incorporates customer feedback/inputs and meets AFI requirements. Develops innovative marketing campaigns designed to increase participation, promote programs and membership. Develops NAF and APF budgets for the ALC and the community center as appropriate and maintains accountability over NAF and APF assets to include setting up maintenance schedules for all. Analyzes and reports financial performance of both. Ensures revenues and expenditures are properly recorded and accounted for to provide for reliable financial and statistical reports. Reviews and evaluates purchases of supplies, equipment, and resale merchandise using al l required AF systems (SAIS/NAFRIS/ NAFDIS/IBPS/FoodTrak) to ensure proper purchase, inventory and accounting processes are used. Ensures proper cash handling and internal controls within the operation. Controls costs and maintains inventory to achieve a turnover rate of (at a minimum) once per month, maintains quarterly reviews and updates menu cost cards for all resale items. Establishes par stocks to ensure inventory levels are maintained. Plans and programs for events, menu changes and specials. Provides information to Flight Chief regarding capital requirements needs. Responsible for fire, safety and sanitation requirements related to the activity per standards. Receives and resolves customer complaints and requests for special services. Assists in food, beverage and program planning, assures preparation and food safety requirements are met to provide quality products and courteous service to customers. Responsible for work force management, recruitment, and staff training. Ensures employees follow proper cleanliness of facility, food storage and food handling procedures. Conducts training to subordinate employees in all areas and ensures mandatory training requirements are met. Plans and directs work assignments, setting employee work schedules and approving leave and special pay requirements. Uses SETS to maintain employee timesheets. Evaluates performance and recommends awards. Identifies and resolves employee performance and discipline concerns. Works under the direct supervision of the Community Support Flight Chief. Performs other duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12743732

Requirements

Conditions of Employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • A pre-employment physical required and must be physically able to lift and carry objects weighing at least 20 pounds, occasionally moving objects weighing up to 50 pounds or more with assistance
  • This position requires incumbent be subjected to initial and random drug testing while assigned
  • This position requires incumbent to have/obtain and maintain a valid drivers license
  • This position is subject to irregular tour of duty to include evenings, weekends and Holidays

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/05/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Knowledge of MWR business operations to include supervising/managing a successful restaurant and food and beverage operation; knowledge of business policies and procedures, and marketing techniques. Successful personnel management is required. Must possess skill i n written and oral communication techniques to explain, justify, and present ideas and findings on a variety of issues as well as skill in planning, promoting and administering programs to meet the needs of the community. Ability to make decisions and work effectively under the pressure of timelines and rigid deadlines. Knowledge of budget, proper cash handling procedures, financial management and internal controls in order to prepare, monitor, and revise budgets. Must possess skill in dealing with customers and the public.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Annual and Sick leave accrual
Retirement Plan
401K savings plan
Health/Dental and Life insurance Plans
Use of DoD Facilities

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required Documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

  • Resume


Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 06/05/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

Arnold NAF HR Office
Address
Arnold Sustainment Services Flight
AEDC/TSD-SVH
4176 Westover Road, Suite 204B
Tullahoma, TN 37388-9145
US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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