Laundry Supervisor

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Typical work direction duties include but not limited to:
1. Assign, direct, evaluate subordinate work performance and review the work of Laundry Workers via verbal or written communication.
2. Plan, schedule, and coordinate work operations such as but not limited to: cleaning and loading laundry.
3. Observe work in progress and solve problems related to the work supervised; investigate work related problems and determine causes; develop and implement corrective actions within incumbents delegated authority to resolve work problems.
4. Report possible or actual work delays to higher level supervisors; and inspect completed work for quality and work order requirements.

As a Laundry Worker Supervisor, incumbent assist the Laundry Operations Specialist in planning, developing, implementing, and evaluating the Facility Textile Care Management program as it relates to the assigned unit and/or T&L. Incumbent assists in the justification for staffing, supplies and equipment, establishing and implementing on the job instruction and safety program, schedules, standards and performance requirements. Incumbent must follow guidelines including Federal, state and local environmental statutes, regulatory interpretations, Executive Orders, and VA directives and policies. Adhere to work priorities resources, and detailed work plans established by higher level supervisors.

Plan, organize, schedule, assigns, and supervise, journey-level laundry workers and CWT (Compensatory Work Therapy). Supports the staff in Textile Care maintenance and proper execution of linen delivery within onsite and offsite facilitates attached to Environmental Management Service coverage. Incumbent develops a week-to-week plan for the use of workers, equipment, work area, etc., to ensure daily and timely work tasks/assignments are completed. Incumbent also ensures deadlines, priorities, work plans, and assignments are met based on work schedules, methods, and policies set by higher level supervisors. Professional knowledge of supervision, principles, practices, and skills necessary to brief EMS management concerning issues, and to conduct a wide variety of operations and procedures, such as but not limited to: Incumbent track and report progress on work assignments and request authority to adjust worker assignments.

Incumbents recommends changes to schedules, priorities, etc., as necessary and make minor deviations in procedures to overcome day-to-day work problems such as unplanned absences, equipment failure, etc.; inform higher level supervisors of the need and estimate labor and other resources. Develops and implements procedures and work practices for identifying, reporting, repairing and inspecting defects and/or deficiencies at facilities such as but not limited to: equipment defects and process deficiencies that may be identified in the day to day work procedures. Coordinates projects with EMS staff and other hospital staff and determine the number and types of workers needed to accomplish specific projects. Projects may include but are not limited to: cleaning and reorganizing of spaces that ensure adequate workflow and promote the utmost efficiency. In addition, coordinate work with supporting or relating work functions controlled by other supervisors. Plans out on the job instruction collaborating with Training Specialist and/or Assistant Chief.

The work is required to be in all areas of the Medical Center on and offsite areas maintained by Environmental Services; normally work is inside with adequate light and ventilation. Schedules may vary to allow incumbent to observe employee performance for all tours of duty within Environmental Management Service. Make daily inspections of all assigned work areas evaluating compliance to work schedules and work progress, reviews established textile care procedures, control of supplies, condition and use of equipment care, safety, work order requirements and follow-up, and progress of individual employees. Incumbent provides subordinate workers guidance and assistance with problems. On occasion, incumbent may be required to assist in actual performance of textile care duties.

Work Schedule: Monday - Friday, 7:00am - 3:30pm
Position Description Title/PD#: Laundry Supervisor/PD11879A
Physical Requirements: Most tasks require varying degrees of muscular effort and hand-to-eye coordination to assure safe and efficient use of equipment and supplies. Work requires frequent bending or stooping, prolonged walking, standing, working in cramped positions and climbing. Work requires frequent lifting and moving heavy items weighing 40 to 50 pounds. Occasionally lifts objects weighing over 50 pounds. Work requires visual acuity to assure completion of tasks in acceptably clean and aseptic manner.

Conditions of employment

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Suitable for Federal employment, determined by a background investigation.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Services Registration is required for males born after 12/31/1959
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider:
• Your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government;
• and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

• Ability to Lead or Supervise
• Interpret Instructions, Specifications (other than blueprint reading)
• Materials
• Operation of Equipment/Machinery
• Special Aptitude
• Technical Practices
• Work Practices

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Documents Required:

• Resume

Documents Accepted:

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action

Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

Next steps