Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Laundry Supervisor is responsible for adhering to proper textile care standards/ techniques, ensuring hospital linens are clean and orderly, conducting daily rounds and reporting necessary repairs to appropriate contacts. Laundry Supervisor trains laundry staff in routine linen and laundry procedures. Informs and instructs staff on new developments in textile care techniques and procedures.

The incumbent is responsible for the work performance, promoting positive communication, clean work environment and motivation of Laundry unit employees. This includes; developing standard operating procedures, written, oral or verbal instructions, assisting developing operating instructions, establishing employee meetings before and after shifts, and scheduling meetings for employees, writing reports, completing forms and supervisory personal functions such as leave approval, creation and evaluation of performance standards, determining training needs, making recommendations for promotions and labor/management relations.

He/she is responsible for the storage and safekeeping of patient belongings and valuables released to the VA for care while residing as a patient in the medical center. Duties are performed in the various Medical Center buildings, which are comprised of non-patient care areas, general and specialized medical areas, and psychiatric wards.

Makes frequent inspections to determine whether adequate sanitation safety standards are being maintained as well as if employees are at their assigned locations performing their duties efficiently in compliance with instructions. During inspection, evaluate equipment; such as sewing machines, lablers, scale for proper weights and transport carts; to determine if repairs are necessary or if there is evidence of improper use. As necessary, prepare work orders for repairs, recommends replacement of equipment, and provide hands on training for employees.

Assigns employees to task as required, and instructs them in any changes in routine work assignments or methods. Makes frequent inspections to determine whether employees are at their assigned locations performing their duties efficiently. As required by the work load, vacations, emergencies, etc., reassigns personnel to secure maximum coverage. Reviews work in progress and completed work and, as required, identifies areas of opportunity of improvement.

The incumbent is assigned to help inspect, monitor, observe, document, and confirm quality of work related to laundry and RMW pickup, meeting quality assurance plans. This includes; dumpster inspections, air freshener checks, escorting contractors, monitoring work while escorting contractors, checking shredding containers, ensuring and making arrangement for contractors to obtain access to areas, dispenser checking. These activities are expected to be completed each shift and confirmed with checklists verifying completion inspections and survey of work performed. Incumbent must conduct fire/safety inspection process and limited inspection of all patient care and non-patient care buildings under the general guidance provided by the safety and quality assurance staff. Inspections shall be conducted, documented, transmitted and followed-up using the standards set forth in the Facility Management Service Fire/Safety Inspection Policy.

Set performance for subordinates and provides formal appraisals of work performance. Initiates recommendation for promotion or reassignment of subordinates. Counsels employees, adjusts informal complaints and grievances through discussion with employees and union representatives. Initiates disciplinary actions as needed. Daily, the incumbent completes time records, checklists, forms, maintains EMS records and data and prepares reports for submission to higher level of authority.

The subordinate employees overseen by the Laundry Supervisor may work throughout the 128.5 acre campus in multiple buildings and at a remote CBOC within an hour away. These employees are dispersed and do not all work together.

Other duties as assigned and as needed.

Work Schedule: Monday to Friday, 7:00am-3:30pm.
Position Description Title/PD#: Laundry Worker Supervisor/PD023000
Physical Requirements: The incumbent is subjected to a great deal of walking, standing, bending, stooping, and climbing stairs.
Working Conditions: Usually works in a well-lit, climate controlled building but may be exposed to the outside elements periodically. The Laundry Supervisor is expected to cover other units and may have to make use of government buses or vehicles to travel to another geographic location up request, attend meetings on other campus as requested.

Conditions of employment

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Suitable for Federal employment, determined by a background investigation
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Services Registration is required for males born after 12/31/1959
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

• Dexterity and Safety
• Interpret Instructions, Specifications (other than blueprint reading)
• Lead or Supervise
• Materials
• Operation of Equipment/Machinery
• Work Practices

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Preferred Experience: Daily Laundry; Textile Routine

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Documents Required:

• Resume

Documents Accepted:

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

Next steps