Lead IT Program Manager, CG-2210-15 (Term Appointment NTE 4 Years) Job in Washington, DC

Vacancy No. 2024-CIOO-D875 Department Federal Deposit Insurance Corporation
Salary $180,564.00 to $252,500.00 Grade 15 to 15
Perm/Temp Permanent FT/PT Full-time
Open Date 11/13/2024 Close Date 11/26/2024
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

This position is located within the Chief Information Officer Organization, Division of Information Technology, Application Platforms and Delivery Branch (APDB). This position serves as Lead Technical Product Manager responsible for providing leadership and expertise, oversight, and management, of their assigned application portfolio.

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.

This job is open to

Clarification from the agency

This position is open to all United States Citizens.

Duties

  • Leads assigned program, portfolio and/or product line teams in identifying, distributing and balancing workload and tasks among employees in accordance with established workflow, skill level, and/or occupational established priorities to ensure timely accomplishment of assigned team tasks and ensuring that each employee has an integral role in developing the final team products and deliverables.
  • Responsible for defining and guiding high-level product / application portfolio goals and Roadmaps, monitoring and communicating progress and defining functional capabilities and features.
  • Develops or provides input to planning, budget, security strategies, configuration, risk management, Objective and Key Results (OKRs), success criteria, and other processes related to assigned IT Programs, platforms and/or product lines. Reviews assigned program, platform and/or product line effectiveness with a view toward efficient accomplishment of objectives, goals, maximum utilization of funds and personnel, and successful interaction with related programs and operations of other Organizational elements of the Corporation.
  • Provides guidance, justifications for major program, platform and/or product change recommendations, mitigate risks, and ensures that the introduction of new technologies into the existing environments is consistent with the FDIC policies, security requirements, enterprise architecture and strategic goals. Analyzes customer information systems requirements to determine the appropriate products and/or services necessary to satisfy customer requirements.
  • Coaches the program, portfolio and/or product line teams in the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices, and procedures and assists the team and/or individual members in identifying the parameters of a viable solution.
  • Represent the program, portfolio and/or product team and conveys the team's findings and recommendations in meetings and dealings with other team leaders, program officials, leadership, stakeholders, and other customers on issues related to or that have an impact on the team's objectives, work products, and/or tasks.
  • Determines all resources required to plan, analyze, develop, implement, or manage the assigned programs, portfolio, and/or product line(s), and submits funding requests for resources through the FDIC budget process. Assembles a team of technical experts and acquires resources including corporate and vendor IT services, equipment and other necessary items. Coordinates resources across organizational elements as necessary.

Requirements

Conditions of Employment

Registration with the Selective Service.

U.S. Citizenship is required.  

Employment Conditions.

Completion of Financial Disclosure may be required.

Background Investigation (BI) required.

The candidate selected will be offered a term appointment not-to-exceed four years, which may not be extended beyond the maximum four-year time limitation.

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.  Additional qualifications information can be found here. 
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the CG/GS-14 grade level or above in the Federal service. Specialized experience is defined as leading or managing IT transformation program teams that include platforms or product lines involving enterprise-wide efforts, development activities, migration efforts from on premise to cloud platform, or architectural changes.
AND

You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined “well qualified” for this position. For more information, click here.

Education

There is no substitution of education for the experience for this position.

Additional information

Selectee(s) for this position will be required to report to their duty station office two days per week.

Salary reflects a pay cap for this position of $252,500.

If selected, you may be required to serve a probationary period.

To read about your rights and responsibilities as an applicant for Federal employment, click here.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.

To find out more, click here.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and the online assessment questionnaire will be reviewed to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

If you are found qualified, you will be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies/knowledge, skills, and abilities (KSAs) listed below. Within these categories, candidates eligible for veterans’ preference will receive selection priority over non-veterans.

  1. Skill in managing Federal programs and projects, use of Agile, DEVSECOPS, System Development Life Cycle (SDLC), Information Technology Infrastructure Library and practices and
    methods of customer relationship management, program, platform/product, and project control, information processes, and resource management.
  2. Skill applying enterprise architecture and aligning to government wide Capital Planning and Investment Control.
  3. Knowledge of cloud- based computing architecture.
  4. Ability to thrive at the cross-section of technical/infrastructure background along with financial/analytical experience.
  5. Ability to manage technically complex program, platform and/or product lines, to identify critical program, platform and/or product lines goals and objectives, and develop plans and processes designed to achieve those goals.
  6. Ability to communicate orally to present and discuss complex technical information, findings and recommendations to technical and nontechnical professionals, management at all levels, and others during meetings and presentations.
  7. Ability to communicate in writing to present findings and recommendations to both technical and nontechnical professionals, and management at all levels.
  8. Skill in applying program, platform, and/or product management principles, methods, and practices including plan and schedule development, resource requirement estimation, milestone and deliverable definition, activity monitoring, and accomplishment evaluation and reporting.
  9. Ability to plan, organize, lead, and conduct comprehensive technology and acquisition analyses that affect a broad spectrum of IT and other technical programs, platforms and/or products and tasks.

You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs. 


You may preview questions for this vacancy.

Required Documents

Failure to provide all of the required documentation as stated in this vacancy announcement, may result in an ineligible determination or may affect your consideration status.  Please review the following to determine your eligibility and which document(s) is required to complete your application:

VETERANS' PREFERENCE:  If you are claiming veterans' preference, click here. (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty - or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents.  (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ preference eligibility.)

INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information, click here.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.

Applicants requesting an exception from the online process must contact the Human Resources Specialist or point of contact listed in this announcement prior to 12:00 noon local time on the closing date.

To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional Application Information” to continue.

You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.

Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.

Agency contact information

Elaine Livingstone
Phone
781-794-5782
TDD
1-800-925-4618
Email
elivingstone@fdic.gov
Address
Federal Deposit Insurance Corporation
FDIC Human Resources Branch
15 Braintree Hill Office Park
Braintree, Massachusetts 02184
United States
Learn more about this agency

Next steps

The Fair Chance Act prohibits inquiries concerning an applicant's criminal history information unless the hiring agency has made a conditional (tentative) offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Federal Deposit Insurance Corporation’s Human Resources Staffing Policy and Accountability team at HRPolicyTeam@fdic.gov

You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.


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