Summary
This position is located in the Financial Systems Operations Unit, Global Systems Operations Division, Global Financial Services Charleston Complex (GFSC). The purpose of this position is to serve as the Lead Information Technology Specialist for Financial Systems performing the full range of implementation and enhancement tasks from long-range planning and budgeting, and analysis of proposed new systems, through troubleshooting, upgrading, and maintaining user support of operational systems.
Duties
- Plans, organizes, and manages the configuration, installation, optimization, and maintenance of systems and networks supporting the execution of overseas financial operations that are integral to the functioning of embassies and posts worldwide.
- Ensures that installed financial systems and networks meet current requirements and initiates efforts to develop new and enhanced systems were determined to be necessary to meet new or changing requirements.
- Ensures the continuing availability and functionality of overseas financial systems and networks supporting worldwide payroll, accounting, and disbursing operations. Oversees the development, testing, implementation, and maintenance of procedures.
- Serves as a team leader responsible for reviewing, coordinating, tasking and monitoring all programs, initiatives and projects.
- Monitors and reports on the status and progress of work; serves as coach, facilitator and/or negotiator in coordinating team initiatives and in consensus building; and represents the team in dealings with the supervisor.
Requirements
Conditions of Employment
- U.S. Citizenship is required.
- Incumbent will be subject to random drug testing.
- Must be able to obtain and maintain a Top Secret security clearance.
- Obtain/maintain eligibility to access Sensitive Compartmented Information
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
Qualifications
Applicants must meet all the qualification requirements described below by the closing date of this announcement.
If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
- Attention to Detail - Investigating, evaluating, and selecting tools and methods for improving productivity and software quality throughout the life cycle; thoroughly review various Information Technology (IT) related data/information; ensuring tasks are complete, precise, and accurate for a given IT situation; performs a detailed feasibility analysis for adopting new software design technologies.
- Customer Service - Works with clients and customers to assess their needs, provide information or assistance; resolving issues through a problem resolution database; and ensuring customers are properly trained in the full range of features and functions of a system.
- Oral Communication - Communicates complex technical requirements to nontechnical personnel; prepares and presents briefings to senior management officials on complex/controversial issues; Provides advice, guidance, and recommendations to the enhancement and management of infrastructure and information systems; negotiates agreements, establishes relationships, and represents the program in dealings with other organizations.
- Problem Solving -Isolates, diagnoses/ and corrects problems that arise in the support, administration, and management of applications, databases, servers, storage, networking, and virtualization that comprise the development network infrastructure. Evaluates the impact of changes in policy or regulations that affect business operations to be automated in order to adjust systems designs to accommodate changes.
AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
- Experience managing projects related to web-based systems.
- Experience overseeing the installation and maintenance of web-based systems and information services.
- Experience monitoring programs, initiatives and/or projects and reporting on the status and progress to upper management.
- Experience implementing and maintaining IT infrastructure (new or modified hardware and software) to support an organization.
NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position.
Education
Education requirements do not apply to this vacancy announcement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.
Applicants who meet the minimum qualification requirements, as described in the “Qualifications” section of this announcement, will be assigned to one of three quality categories:
- Qualified - In addition to meeting minimum qualifications, applicants must demonstrate a basic level of the required competencies (knowledge, skills and abilities) for the position.
- Well Qualified - In addition to meeting minimum qualifications, applicants must demonstrate proficiency in some but not all of the required competencies (knowledge, skills, and abilities) for the position.
- Highly Qualified - In addition to meeting minimum qualifications, applicants must fully demonstrate proficiency in all of the required competencies (knowledge, skills and abilities) for the position.
Highly Qualified applicants may be referred to the hiring manager for further consideration and possible interview. The category assignment is a measure of the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:
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Knowledge of information technology specialty areas.
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Knowledge of information technology life cycle management concepts.
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Ability to apply program management principles, methods, and practices.
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Ability to lead individuals and teams.
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Ability to analyze issues.
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Skill in designing, developing, and implementing complex relational databases.
Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the Highly Qualified category ,except when the position being filled is scientific or professional at the GS-09 grade level, or higher. Other 10-point preference eligible and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligible applicants within the category in which they qualify. View information on veterans' preference on OPM’s Fed Hire Vets website.
Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) Eligibles: If you have never been a Federal employee, you are not CTAP or ICTAP eligible. View information about CTAP and ICTAP eligibility on OPM's Career Transition Resources website. You must be rated in the Well-Qualified category for this position and submit the supporting documents listed under the required documents section of this job announcement to receive consideration for selection priority. You may preview questions for this vacancy.
Required Documents
All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.
2. Veterans' Preference Documentation, if applicable:
- To claim 5-point preference, submit a copy of your DD-214 Certificate of Release or Discharge from Active Duty.
- To claim 10-point preference, submit all required documentation outlined on the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your application will be reviewed for 5-point preference.
- To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 and all required documentation listed on the SF-15 to support your claim.
- To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documentation showing that your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.
- For all preference claims:
- DD-214 Member 4 copies are preferred and must show the dates of service, type of discharge, and any qualifying service campaign medals.
- If you are currently on active duty and applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must provide a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this vacancy announcement.
- For more veterans’ preference information, visit the USAJOBS Help Center.
3. ICTAP/CTAP documentation, if applicable (e.g., reduction-in-force (RIF) separation notice, RIF separation SF-50 personnel action, certification of expected separation, etc.). Visit our agency’s ICTAP and CTAP eligibility information sites for more information and required application documentation.
How to Apply
Prepare your application in USAJOBS
To start your application, click Apply and we’ll walk you through the process to attach a resume and any required documents.
During the application process you can review, edit, delete, and update your information. We’ll automatically save your progress as you go, so you won’t lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.
STEP 3: Complete the online assessment questions.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.
To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency’s Civil Service selection process site.
Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET
Alternate Application Procedures
If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.
Next steps
After all application packages are received, we will review applications and evaluate applicants’ qualifications. Then, in approximately two weeks after this announcement closes, we will refer candidates, as described in the “How You Will Be Evaluated” section, to the hiring manager for selection consideration. Your application status will be updated up to four times during the following hiring phases:
- After applications are received.
- After applications are assessed to determine qualifications.
- After candidates are referred to the hiring manager.
- After a selection is made.
For the selected candidates who receive a tentative job offer, we will conduct a suitability review and/or security background investigation that generally takes an average of at least two to six months.
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