Library Technician Job in Sasebo Naval Base, Japan

Vacancy No. FFR25-0400 Department Commander, Navy Installations
Salary $17.25 to $17.25 Grade 2 to 2
Perm/Temp Permanent FT/PT Full-time
Open Date 4/17/2025 Close Date 5/1/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Sasebo Naval Base, Japan


Summary

This position is assigned to Non-appropriated Fund (NAF) Navy General Library Programs; Morale, Welfare, and Recreation (MWR); Fleet Readiness (N92); Fleet and Family Readiness (FFR) (N9); Commander, Navy Installations Command (CNIC); Commander Fleet Activities Sasebo, Japan. The purpose of this position is to provide front desk, program, and customer service support in Navy MWR main libraries, branch libraries, and resource centers.

This job is open to

Clarification from the agency

Applicants with SOFA Sponsorship ONLY. This includes applicants with current Military Spouse Preference, Family member preference, and current CNIC employees within the local commuting area.

Duties

Library Front Desk / Customer Service Support (75%)
- Welcomes patrons into the program area/library and ensures that patrons are authorized to use library equipment and facilities.
- Registers library users so that these patrons may borrow library materials.
- Circulates library materials to patrons (checking library materials in and out) by using HQ approved Integrated Library Systems (ILS) software.
- Removes items from the book drop daily and clears these items from patron accounts.
- Reports high circulation items which are in poor condition or missing to supervisor.
- Compiles weekly overdue reports and calls patrons regarding overdue items from report findings to request that materials be returned. Reports overdue materials issues to supervisor for resolution.
- Completes weekly, monthly, and quarterly program and collection usage reports.
- Assists with processing interlibrary loan requests.
- Re-shelves new and returned library materials.
- Responds to routine and non-technical requests for information and questions to access, identify, and/or locate virtual and physical library materials.
- Assists with collection weeding projects.
- Assists with patron computer usage and troubleshoots minor hardware and software issues.
- Assists patrons with library equipment such as printers, copiers, computers, projectors, makerspace, and gaming devices.
- Maintains a knowledge of current and upcoming library programs so that the incumbent may recommend these programs to patrons.
- Maintains a knowledge of other FFR programs so that the incumbent may recommend these programs to library patrons.
- Maintains library book displays.
- Ensures that library print marketing materials are current and well-stocked in targeted areas on base (fitness, galleys, medical support offices, and NEX are examples).
- Maintain knowledge of other program's point of service for library and recreation program in a collocated area, ensuring patrons receive assistance.
- Sorts mail and checks magazines and newspapers as necessary.
- Informs leadership and library teammates when supplies are getting low and need reordering.
- Ensures cleanliness of the library building or designated space through general housekeeping such as dusting and vacuuming.
- Completes required military and library trainings on time.
- Promotes customer service awareness and demonstrates excellent customer service to all professional and patron contacts.
Library Program Support (25%)
- Assists library programmers with program preparations to include craft and decoration preparations.
- Assists library and recreation programmers with program execution to include set-up, tear-down, and presentation support.
- Assists program marketing by participating in library outreach activities. This may include taking the lead in presenting library program information to different commands and at installation community functions.
-Assists with other Community Recreation duties, such as Gear rental and sales of a co-located facility.
- Researches current library program trends and recommends popular library programs to library leadership.

Requirements

Conditions of Employment

  • Hours of work will vary as required by the needs of the program. Incumbent may be required to work early, late, and on weekends, with an alternating work schedule.
  • Incumbent may be required to work outside in inclement weather for special events and programs.
  • Must possess and maintain a valid and active U.S. driver’s license to drive a government vehicle in the performance of duties.
  • Must be able to obtain and maintain a National Agency Check with Written Inquires (NACI), upon hiring and/or a Child Care National Agency Check with Inquires when there is regular contact with children under the age of 18.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate possess the following:
  • 1 year of general experience.
  • Experience in customer service operations.
  • Experience or training that demonstrates the ability to perform simple computer data processing.
  • Experience in responsible clerical or office work of any kind.

Education

  • When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of high school transcripts, college transcripts, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of the application package.
  • Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
  • Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
  • All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
  • To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required.
  • All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.
    • *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).
  • Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience.
  • For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

Additional information

  • Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
  • Direct Deposit of Pay is required.
  • All candidates must reside within the commuting area.
  • Recruitment/Relocation Incentives Offered: No
  • Open to applicants 18 and older
  • Non-US Citizen or Non-US Bona Fide Resident Alien (Non-Green Card Holder) applicants who are SOFA sponsored must provide a completed police record check with at least seven (7) years of history from the embassy/consulate of their country of citizenship upon receipt of a formal job offer.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be screened for one of the following minimum qualifications:

  • 1 year of general experience
Applicants who meet the minimum qualifications will be further evaluated for:
  • Experience in dealing with customer service operations.
  • Experience or training that demonstrates the ability to perform simple computer data processing.
  • Has experience in responsible clerical or office work of any kind.

Required Documents

The following documents are required at the time of application:

  • Resume
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation.
  • If claiming Military or Family Member Preference and/or Proof of SOFA Status: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian).
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page, and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.).
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50.
  • If required under "Qualifications Required": Proof of Education such as high school diploma/GED, clinical licensure, awarded/conferred academic degree transcript(s) and/or *related coursework transcript(s) relevant to the position.
Note: Applications missing any required document will not be eligible for consideration.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 05/01/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12723317 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRJ NAF Human Resources
Address
Commander, Fleet Activities Sasebo
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US

Next steps

Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.

All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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