Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

MAJOR DUTIES AND RESPONSIBILITIES
Duties include but not limited to:

Library Programming Support (50%)
- Researches library programming trends and implements these trends into the library programming
schedule.
- Creates, plans, promotes and executes educational, cultural and recreational library programs/events
that include the Annual Summer Reading Program, early literacy programs, STEM and STEAM
programs, and activities for patrons of all ages and diverse backgrounds in accordance with DoD and
Navy Library Standards. -imh 10/25/24
- Coordinates with other MWR programmers to collaborate on program deliverables, identify target
audiences, and ensure that program schedules align with other MWR and installation events.
- Creates after-action reports to evaluate program successes and identify program weaknesses.
- Adjusts program delivery models when weaknesses are identified.
- Assists the Library Director/Library Program Manager with the development and execution of an
installation-specific library program marketing plan.
- Submits digital and print marketing requests to installation and/or regional marketing teams.
- Creates cultural, seasonal, and educational library program book displays.
- Completes and compiles weekly, monthly and quarterly program, facility and collection utilization
reports.
- Conducts library tours and orientations.
- Promotes customer service awareness and demonstrates excellent customer service to all
professional and patron contacts.
- Ensures programming spaces are cleaned and return to general usage areas after library programs are
completed.

Library Technical Support (35%)
- Uses varied and advanced functions of databases, electronic resources and software applications to
include Microsoft Applications, HQ approved Integrated Library Systems (ILS) / Library
Management Systems (LMS) and other library program related technology applications.
- Compiles bibliographic and product data to order library collection and programming materials.
- Performs copy-cataloging by importing industry standard and DoD MWR Library Consortium
approved bibliographic/product records.
- Modifies imported bibliographic/product records to match the items on hand.
- Repairs library materials that have minor damage by gluing spines, taping ripped pages, and cleaning
audio-visual materials and equipment.
- Ensures collection materials are properly displayed with accurate spine labels and barcodes.
- Executes library collection weeding projects that are developed by library leadership.
- Responds to customer requests for information by providing library reference support.
- Processes Intra/Interlibrary loan requests.
- Evaluates circulation and technical service policies, procedures, and processes. Recommends
improvements.
- Supports Library Assistants with Front Desk Operations so that Points of Service are
staffed to fully support customer interactions.
- If the library program is in a collocated program area, the incumbent shall maintain a knowledge of
other programs' points of service. This task ensures that patrons may receive assistance from all
MWR front desk team members.
- Assists patrons with library equipment such as printers, copiers, computers, projectors, makerspace
and gaming devices.
- Troubleshoots difficult technology issues for patrons related to library applications and hardware.

Library Administrative Support (15%)
- Assists the library supervisor with monitoring library expenditures, account balances, and other
financial records.
- Procures library program related items per DOD / DON policies, procedures, and guidelines.
- Ensures inventory control on all property pertinent to the operation of the library program and
facility.
- Completes required military and library trainings on time.
- Mentors Library Assistants by serving as a staff trainer for virtual library resources' applications,
Integrated Library Systems (ILS) / Library Management Systems (LMS) usage, customer service
and front desk operations.
- May act as a building monitor to ensure that building safety requirements are up-to-date.

Conditions of employment

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• A valid State driver's license is required to operate motor vehicles.
• May be required to pass pre-employment examinations.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• Selective Service Registration is required for males born after 12/31/1959.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

Two years of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

- Knowledge of specific service operations for libraries that include library programming, technical
services, and information services support.
- Knowledge of a body of standardized library rules, procedures, and operations related to one or more
library functions.
- Knowledge of one or more automated databases associated with a specific library function to support
office and library operations and produce a variety of documents and reports.
- Knowledge of bibliographic data elements to include industry standard cataloging rules.
- Knowledge of Navy MWR Library's mission.
- Knowledge of other MWR programs and their purpose.
- Knowledge of library specific technology devices that include computers, laptops, tablets, phones,
and makerspace equipment.
- Knowledge of library software applications that include electronic resources, integrated library
systems, and mobile applications.
- Knowledge of program marketing best practices.
- Skill in providing excellent customer service.
- Skill in the use of technology devices and software applications to include Microsoft Office
applications.
- Skill in creating documents, and spreadsheets.
- Skill in reading comprehension and basic math.
- Skill in creating presentations and public speaking.
- Skill in accurate data entry.
- Ability to work independently and as part of a team.
- Ability to communicate both orally and in writing.
- Ability to maintain a clear and accurate database.
- Ability to establish partnerships and teams.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION AUTHORIZED

• Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is in the Government interest

When you perform a Permanent Change of Station (PCS) with the federal government, the IRS considers the majority of your entitlements to be taxable. The Relocation Income Tax Allowance (RITA) may offset the impact of some of these taxes. For more information go to: https://www.dfas.mil/civilianemployees/civrelo/taxableentitlements.html.

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

• Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• Social Security Card is required.
• Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

The following documents may or may not be required. Required documents will show a red asterisk during documentation upload.

-Resume
-Include name and contact information for at least three (3) professional references in your resume
-Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
-Proof of certification, if applicable to position requirements.
-If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.
-If you are a current federal employee, submit your last three evaluations.

APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure your status is indicated in your USAJOBS account and ALL required documents to claim preference are submitted at the time of resume submission.

WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:
1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate.
To claim this preference, you MUST:
-Submit a copy of your BBA Separation Notification indicating eligibility for RPL.

2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions.
To claim this preference, you MUST:
-Submit sponsor's PCS orders to installation you are applying for; AND
-If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS.

3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates.
To claim Veteran's preference, you MUST:
-Submit a copy of your DD-214 (member 4 copy); AND
-Submit completed SF15 from the Veterans Administration (VA); AND
-Submit any other supporting documentation (disability, official statements, proof of service, etc)
To claim Gold Star Veteran's preference, you MUST:
-Submit completed SF-15 from the Veterans Administration (VA); AND
-Submit a legible copy of DD-1300; AND
-Submit any other supporting documentation (official statements, document of service, court decree, etc).

***Qualifying applicants with preferences are considered in the order listed above. Then all other qualifying applicants are considered.

Next steps