Summary
The LPMHC Program Manager oversees the daily operations and long-term planning for the Behavioral Health Interdisciplinary Program (BHIP) and Neuropsychology within the Mental Health Service Line at all Roseburg VA locations. This role focuses on ensuring Veterans receive coordinated, high-quality mental health care through strong team leadership, effective program management, and consistent alignment with VA standards.
This job is open to
Clarification from the agency
NOTE: The 2-page Resume requirement does not apply to this position.
Applicants will be referred in the following order:
First-Veterans Preference Eligibles
Second- Other external qualified applicants.
Duties
Functions or Scope of Assigned Duties include but are not limited to the following:
The Program Manager provides direction for BHIP teams made up of social workers, psychologists, psychiatrists, nurses, and other mental health professionals. The position is responsible for developing program goals, establishing and refining workflows, and ensuring services meet clinical expectations, accreditation requirements, and national initiatives.
This position requires advanced mental health knowledge, strong leadership skills, and experience in managing complex behavioral health programs. The Program Manager operates with considerable independence and serves as a primary advisor to Mental Health leadership on program operations, compliance, and future planning.
The LPMHC Program Manager provides administrative oversight for daily BHIP and Neuropsychology operations and ensures that clinical services are organized, efficient, and consistent with VA standards. The incumbent evaluates workflow and workload patterns, identifies operational issues, and implements adjustments to support effective team functioning.
The Program Manager offers guidance on processes, assists staff in resolving operational barriers, and maintains clear communication across interdisciplinary team members. The role includes reviewing program data, coordinating improvements, and ensuring that procedures remain current with changes in staffing, demand, or policy.
The incumbent represents BHIP and Neuropsychology in operational planning within Mental Health and collaborates with other service areas on shared processes, resource needs, and system-wide initiatives. The position exercises independent judgment in managing clinical operations and contributes to decisions that affect service delivery and program performance.
The LPMHC Program Manager will serve as a member of the Mental Health Leadership Team and MH Executive Committee and will work alongside the ACOS of MH, Chief of Psychiatry, and other designated MH Leaders to strategically plan and implement policies, procedures, mandates, initiatives etc. for the entire MH Department. This position will also provide coverage for other Service Chiefs including the ACOS of MH when needed.
The LPMHC Program Manager carries out clinical duties for approximately half of their time, providing direct assessment, treatment, and care coordination services to Veterans. The incumbent delivers evidence-based interventions within their scope of practice, conducts comprehensive psychosocial assessments, and develops individualized treatment plans in collaboration with interdisciplinary team members.
Clinical responsibilities include managing a caseload appropriate for a GS-14 LPMHC, offering individual and group interventions, and ensuring continuity of care for Veterans with complex mental health needs. The Program Manager participates in case consultations, provides clinical guidance as appropriate, and maintains accurate and timely documentation in accordance with VA standards.
The incumbent ensures clinical care aligns with BHIP practice models and contributes to meeting access needs within the program. This includes responding to urgent clinical situations, supporting coverage needs when staffing changes occur, and participating in team-based care activities required to sustain consistent, high-quality clinical services.
The LPMHC Program Manager is under the direct supervision of the Associate Chief of Staff (ACOS) of Mental Health, who falls directly under the facilities Chief of Staff. However, as a fully qualified LPMHC with a high level of training, the incumbent carries out duties with a high degree of independence. With difficult or complex cases, incumbent consults with the ACOS of Mental Health, Chief of Staff, and other professional staff of the Mental Health Service or with other VA consultants. Incumbent coordinates any clinical activities with the ACOS of Mental Health and Chief of Staff to meet the overall goals of the unit. The ACOS of Mental Health will periodically review the incumbent's performance.
The Program Manager handles conflict and customer concerns constructively and appropriately, demonstrating sound judgment and maintaining professionalism in all interactions. The incumbent promotes an environment of collaboration, service excellence, and responsiveness to customer needs.
Work Schedule: Monday-Friday 8am-4:30pm
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Requirements
Conditions of employment
- You must be a U.S. Citizen to apply for this job.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process.
- Must pass pre-employment physical examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Education: Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling.
- Licensure: Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment.
- English Language Proficiency: LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3.j.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
GS-14 Grade Determinations:
- Experience, Education and Licensure: In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-13 grade level. They must demonstrate possession of advanced practice skills in administration, demonstrating progressively more professional competency skills and judgment.
- Demonstrated Knowledge, Skills, and Abilities: In addition to meeting the KSAs for the GS-13 grade level, the candidate must demonstrate all of the KSAs below:
- Advanced knowledge and skill in management/administration of multidisciplinary mental health programs at complex facilities and/or across multiple sites which includes supervision, consultation, negotiation, and monitoring.
- Demonstrated global knowledge of mental health counseling practice to develop, maintain, and oversee programs in all settings.
- Ability to provide consultation on policy implementation, qualification standards, counseling practice, and competency with medical center director, VISN, or national program managers that are consistent with organizational goals and objectives.
- Advanced knowledge of evidence-based practices and mental health practice guidelines in multiple professional areas, and the ability to use these resources to guide the program staff in providing appropriate treatment interventions.
- Ability to influence high level officials in adoption of, and conformance to, performance measures, monitors, and other policy guidelines.
References: VA HANDBOOK 5005/106 PART II APPENDIX G43
The full performance level of this vacancy is GS-14.
Physical Requirements: The work is primarily sedentary with up to 25% travel. Extended periods of working at a computer station, including long periods of sitting or standing. Travel includes periods of prolonged sitting or standing, driving, and moving personal luggage, promotional materials, and a laptop. Occasional lifting and moving of moderately heavy items, such as boxes of promotional materials up to 50 pounds, involving bending, crouching, stooping, stretching, reaching, or similar activities. Rigid deadlines and the need for high degree of accuracy. High stress situations and crisis management: ability to adapt work plans based on urgent issues.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
- License
- Long-form resume/Curriculum vitae (CV)
- Transcript
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
- DD-214/ Statement of Service
- Disability Letter (VA)
- License
- Long-form resume/Curriculum vitae (CV)
- Other (1)
- Professional Certification
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit
Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/29/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13069372.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.