Lodging Management Specialist (Resource Management) Job in Kelly AFB, TX

Vacancy No. DE-12732569-25-SCG Department Air Force Services Agency
Salary $59,500.00 to $69,500.00 Grade 4 to 4
Perm/Temp Permanent FT/PT Full-time
Open Date 5/5/2025 Close Date 5/16/2025
Job Link Apply Online Who may apply Public
Locations:
Kelly AFB, TX


Summary

About the position: This position will be assigned to the Air Force Services Center, Kelly AFB, TX.

This is a Regular Full Time (RFT) position with benefits (medical, dental, life insurance, retirement, 401(k), and annual/sick leave.

Duties

The purpose of this position is to serve as an operation officer for lodging operations across the globe. The incumbent of this position assumes a key role in providing support to the Chief of Air Force Lodging, as well as continuing technical advice and assistance in the support of those operations; within operations, finance, and information technology branches of the Air Force Lodging programs.

Assists with the establishment and implementation of lodging rates in coordination with SAF/FMC, AF/A1S, and AFSVA/FMNF. Reviews Air Force Lodging Fund (AFLF) funded projects for consistency with standards and compliance with established contracts and purchasing agreements and assists with processing purchase requests through the automated base services system or Internet-based purchasing system, monitoring the preparation of purchase orders and related contracts, ensuring receipts of goods and services, and processing vendor invoices for payment. Works with financial reports for VQ and TLF assessments. Perform financial analysis and gathers statistical data. Manages facility database to provide tracking and recommendations for capital investments. Performs various office functions in support of lodging management to include budget forms and general correspondence. Assists in developing criteria to evaluate the Air Force Inns to ensure that standards are being met. Identifies and recommends needed process/policy changes based upon evaluation of current program. Performs field visits to evaluate base-level lodging operations' performance and customer service; provides staff assistance to improve local performance of the lodging operation. Oversees standardization of personnel resources among the Inns to include standardized personnel manning guidelines, standardized position descriptions, and coordination with the Air Force Services Career Program to ensure appropriate career pathing is maintained within the Lodging function. Organizes reports and correspondence for special program offices such as General Accounting Office (GAO), Base Realignment and Closure (BRAC), Air Force Audit Agency (AFAA), and Joint Basing. Conducts training (classroom and on-the-job training) for personnel assigned to all departments of the lodging function to meet current standards for customer service and efficiency. Provides briefings to Air Staff, other DoD activities and base level personnel. Assists in the management of the annual Air Force Innkeeper program from the evaluation of the competing bases to the awards luncheon. Provides assistance in the management for the annual AF Lodging Manager's Conference. May be required to travel TDY as directed by management, sometimes on short notice, traveling by military or commercial aircraft or by any other designated means. Performs other related duties as assigned.

Requirements

Conditions of Employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • Must sign the Air Force Mobility agreement form that is required.
  • Based on the mobility agreement and meeting the needs of the Air Force. Must be willing to provide information that you are a U.S. citizen.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/16/2025

Business Based Action, Outside Applicant Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Requires a broad knowledge of lodging operations (accounting, training and front desk operation) at the base, FOA, or Air Staff levels. Completion of a bachelor degree in related area desirable; degree may be substituted for some of the required job experience. Experience in nonappropriated fund financial administration of lodging operations is highly desirable. Must have the proven ability to communicate effectively, both orally and in writing. Experience in the use of personal computers, lodging automated systems, and a purchasing system. Ability to analyze and evaluate plans, methods, procedures and techniques of supply, services and programs to provide new or changed policies needed to achieve objectives of lodging funds. Ability to develop briefings, training aids, lesson plans, talking papers and other presentations for classroom instruction, conference briefings and other required briefings or presentations.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position
  • Male applicants born after December 31, 1959 must be registered for Selective Service
  • Direct deposit is required
  • Satisfactorily complete an employment verification (E-Verify) check
  • A probationary period may be required
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD)
  • Payment of Permanent Change of Station (PCS) costs is authorized, based on a determination that a PCS move is in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required Documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

  • Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 05/16/2024 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found here: https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account.

Once logged in, the Welcome screen lists your applications, your application status, and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

JBSA Lackland NAF HR Office
Address
AFSVC Operations
AFSVC/VO
2261 Hughes Ave, Suite #156
Lackland AFB, TX 78236-9852
US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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