MANAGEMENT SUPPORT SPECIALIST Job in McChord AFB, WA

Vacancy No. WA-12728853-AF-T525-0198 Department Air National Guard Units
Salary $68,686.00 to $89,290.00 Grade 9 to 9
Perm/Temp Permanent FT/PT Full-time
Open Date 4/30/2025 Close Date 6/30/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
McChord AFB, WA


Summary

This is a Washington National Guard Title 5 Excepted Service Technician position:
MANAGEMENT SUPPORT SPECIALIST
Location: 225th Air Defense Group
Joint Base Lewis-McChord, Washington 98438
Air National Guard Units
Appointment Type: Permanent, excepted service
Advertised as: Title 5
Announcement may be used to fill one or more vacancies.
Your resume must contain your own words. Resumes that are verbatim, from this announcement, will not be considered.

This job is open to

Clarification from the agency

1. All current Washington National Guard T5 employees (internal) 2. All current Washington National Guard T32 employees (internal)

Duties

A GS-0301-9, MANAGEMENT SUPPORT SPECIALIST:

  • Plans, organizes, and oversees the full complement of activities within the Group Commander's Support Staff (CSS).
  • Oversees Group programs to facilitate the Group and squadron commander's vision.
  • Responsible for the development of internal policies and procedures governing administration of CSS programs to include officer/enlisted promotions and demotions to include the reserve service commitments, inbound assignments/in processing, officer/enlisted performance reports, awards and decorations, reassignments (voluntary/involuntary), separations (voluntary/involuntary/officer resignations), retirements to include high year of tenure/mandatory separation date extensions, conditional releases, and inter- and intra-service transfers assignments for officer and enlisted personnel, Defense Travel System (DTS), Unit Drug Demand Reductions Program, Fit to Fight Program, Unit Security Program, Unit Self Inspection Program, Unit Health Program, and Publications, and Forms Program utilizing AFRIMS and all By-Law Programs.
  • Manages and provides guidance and technical expertise of various special programs to include Line of Duty, civilian appraisals and civilian timecards.
  • Responsible for coordination with their respective Force Support Squadron on all matters related to Commander Support Staff (CSS) manning, training, and related issues.
  • Provides advisory support services as they pertain to assigned programs or activities.
  • Coordinates with other organization managers and customers as appropriate.
  • Performs self-inspection and presents detailed and comprehensive report with any corrective action taken to supervisor.
  • Oversees the preparation, maintenance, and disposition of required administrative reports and other correspondence.
  • Reviews internal operating procedures for personnel and information management to ensure effectiveness and compliance with current directives.
  • Analyzes directives and develops procedures for smooth CSS operations.
  • Interprets instructions and regulations and makes authoritative decisions in resolving administrative issues.
  • Ensures publications library, filing system, and reprographic requirements are established and maintained. Responsible for monitoring and ensuring all unit reports are submitted.
  • Establishes and monitors suspense's to ensure personnel and administrative processes are completed as required. Oversees workflow and Task Management Tool (TMT).
  • Acquires adequate training from agencies necessary to discuss personal and professional development issues with assigned personnel.
  • Serves as an effective relay between the personnel office and management as needed.
  • Effectively ensures the accuracy and quality control of all documentation affecting manpower and personnel transactions.
  • Receives and reviews all new and changed data relating to civilian and military personnel.
  • Prepares and delivers presentations such as briefings, training sessions, and consultations with serviced Commander(s), other staff agencies and functional areas to secure cooperation, resolve controversial matters and convey information.
  • Develops and prepares a variety of correspondence and other documentation, i.e., formal memorandums, point papers, metrics, feasibility studies, staff summary packages, briefings, charts, bullet background papers, etc. Formulates and presents final analysis and recommendations for improvements and procedures to Group/unit Commanders.
  • Originates and replies to inquiries, reports, or suspense's generated from offices/activities.
  • The incumbent analyzes, interprets and evaluates current and proposed methods and procedures for business processes performed.
  • Receives data call, reviews CSS historical data submissions to determine trends in spending and forecast annual funding needs.
  • Develops, reviews and drafts statements for justifying funding requests.
  • Exercises limited supervisory personnel management responsibilities.
  • Advises and provides counsel to employees regarding policies, procedures, and directives of management.
  • Holds employees responsible for satisfactory completion of work assignments.
  • Promotes an environment in which employees are empowered to participate in and contribute to effective mission accomplishment.
  • Discharges security responsibilities by ensuring education and compliance with security directives for employees with access to classified or sensitive material.
  • Recognizes and takes action to correct situations posing a threat to the health or safety of subordinates.
  • Applies EEO principles and requirements to all personnel management actions and decisions, and ensures all personnel are treated in a manner free of discrimination.
  • Periodically reviews position descriptions to ensure accuracy, and the most effective utilization of personnel resources.
  • Explains classification determinations to subordinate employees.
  • Other duties as assigned.

Requirements

Conditions of Employment

  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period.
  • Participation in direct deposit is mandatory.
  • U.S. Citizenship is required.
  • A resume and supporting documents must be submitted (see "How to Apply").
  • This position is subject to provisions of the DoD Priority Placement Program.
  • Must be able to obtain and maintain the appropriate security clearance of the position.
  • This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
  • Position requires ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
  • Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
  • Duties and responsibilities may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
  • The work may require the incumbent to drive a motor vehicle; if so, and an appropriate valid driver’s license is mandatory.
  • Position designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration.

Qualifications

GENERAL EXPERIENCE:
Experience, education or training which provided a general knowledge of principles of organization, management, and administration. Compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information. Progressively responsible experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE:
Must have at least 24 months experience, education or training in program or managerial experience in a type of work or a combination of functions directly related to the position to be filled or in comparable work or functions. Experience developing and recommending policy; organizing and carrying out specific programs, evaluating and recommending changes in methods of operations. Experience in supervisory, staff or technical work which included study, analysis or evaluation leading to the development or improvement of managerial or administrative policies, practices and procedures. Experience preparing written communications and oral presentations.
-OR-
1 year equivalent to at least next lower grade level.

Education

Education Requirements:
H.S. Diploma or G.E.D.

If you are using Education to qualify for this position:

Master's or equivalent graduate degree

or

2 full years of progressively higher level graduate education leading to such a degree

or

LL.B. or J.D., if related

You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

Substitution of Education for Specialized Experience:
Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. (When crediting education that requires specific course work, prorate the number of hours of related courses required as a proportion of the total education to be used.)

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

EQUAL OPPORTUNITY:

The WA National Guard is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.


If you are unable to upload a document online please send the document via email to our WA HRO Distro Box.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. You may also be excluded from consideration if you indicate that you are unwilling to accept the lower grade and a determination is made that you are not qualified at the higher grade. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, as well as the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics). NOTE: You do not have to respond to the KSA's separately but your resume should contain sufficient information to demonstrate possession of the KSA's.

  • In-depth knowledge of military personnel policies, procedures, rules, guidelines, instructions, etc., to understand respective programs and discuss findings with functional managers.
  • Knowledge of the mission and unit is essential in addition to established management principles, techniques of analysis and evaluation to identify and recommend solutions to problems in organizational structure, staffing, administrative procedures, work processes or workload distribution.
  • Sufficient knowledge of administrative processes, procedures automated systems, personal computers, and software employed, in order to make reports, correspondence, and extract data.
  • Skill in applying the facts, investigative techniques and ability to analyze data/products to determine adequacy of programs and/or deficiencies thereof.
  • Understanding of the civilian personnel guidelines and master labor agreement in sufficient detail to collaborate with specialists from the servicing Civilian Personnel Office (CPO) and/or officials from employee bargaining unit is required to address staffing problems.
  • Good knowledge and control of the English language and have ability to communicate orally in order to conduct briefings, give instructions, and resolve disputes. Ability to write with clarity.

Required Documents

To apply for this position, you are required to submit a complete application package. If you fail to provide this documents/information, you will be marked as having an incomplete application package and will not be considered any further. Resumes must be in your own words. Resumes that are verbatim, from this announcement, will not be considered.

A complete application package includes:

  • Resume must include:
    • Position Title
    • Organization/Department/Unit
    • Hours worked per week
    • Dates (format should include Month and Year) of employment
    • Duties performed.
    • Resumes exceeding 15 pages will not be considered
    • If your resume includes the below listed content, it will not be used to make an eligibility/qualification determination, and you will not be considered for this vacancy.
      • Classified or government sensitive information
      • Social Security Number (SSN)
      • Photos of yourself
      • Personal information, such as age, gender, religious affiliation, etc.
  • If you are claiming Military Spouse Preference, you MUST include a copy of the Military Spouse PPP Self-Certification Checklist along with the documents identified on the checklist to verify your eligibility for MSP.
    • Acceptable documentation of your preference eligibility includes at a minimum:
      • A copy of the PCS orders
      • Military Spouse PPP Self-Certification Checklist
      • Your marriage certificate or license (if you are not on the PCS Orders).
  • If you are claiming Veteran's Preference, you MUST provide supporting documentation to receive preference.***
  • Completed SF15, etc. (SF15 is required for 10-point preference)
    • DD-214
    • VA Disability Letter
  • Other support documentation (optional or required based on the vacancy announcement)
    • Cover Letter
    • SF-50
    • Transcript (s)
***For current National Guard/Reserve members, please document your military work experience as follows:

List month joined (to/from) based on your enlistment contract (DD4) or (Oath) for Officers. If you have gaps in service, list them separately.

Example:04 Sep 2019 to 03 Sep 2023
Washington Air National Guard
Traditional Member
20 hours per month
POSITIONS TITLE MOS/AFSC
Personnel Superintendent 3S091
Duties

Military Orders During this period: (list multiple periods if everything else is the same: Order Type, Duties, & Purpose

04 Nov 2019 to 03 Dec 2019
40 hours per week
15 Mar 2020 to 14 May 2020
40 hours per week
Type of Order: ADOS/AT/ST/AGR
Order Purpose:
Duties:

***If there are multiple purposes on a single order (ie. BMT then Tech Training/AIT), list specific periods. Example: Order cover 02 Sep 2020 to 12 Mar 2021:

List 02 Sep 2020 to 01 Nov 2020 as BMT and 02 Nov 2020 to 12 Mar 2021 as Tech Training/AI

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12728853

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

WA HRO Staffing Section
Address
225th Air Defense Group
852 Lincoln Blvd
Joint Base Lewis-McChord, WA 98438
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. You are encouraged to reach out to our office to verify that all required application materials have successfully been uploaded prior to the announcement closing. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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