Clarification from the agency

1. All current Washington National Guard T5 employees (internal) 2. All current Washington National Guard T32 employees (internal)

A GS-0301-9, MANAGEMENT SUPPORT SPECIALIST:

• Plans, organizes, and oversees the full complement of activities within the Group Commander's Support Staff (CSS).
• Oversees Group programs to facilitate the Group and squadron commander's vision.
• Responsible for the development of internal policies and procedures governing administration of CSS programs to include officer/enlisted promotions and demotions to include the reserve service commitments, inbound assignments/in processing, officer/enlisted performance reports, awards and decorations, reassignments (voluntary/involuntary), separations (voluntary/involuntary/officer resignations), retirements to include high year of tenure/mandatory separation date extensions, conditional releases, and inter- and intra-service transfers assignments for officer and enlisted personnel, Defense Travel System (DTS), Unit Drug Demand Reductions Program, Fit to Fight Program, Unit Security Program, Unit Self Inspection Program, Unit Health Program, and Publications, and Forms Program utilizing AFRIMS and all By-Law Programs.
• Manages and provides guidance and technical expertise of various special programs to include Line of Duty, civilian appraisals and civilian timecards.
• Responsible for coordination with their respective Force Support Squadron on all matters related to Commander Support Staff (CSS) manning, training, and related issues.
• Provides advisory support services as they pertain to assigned programs or activities.
• Coordinates with other organization managers and customers as appropriate.
• Performs self-inspection and presents detailed and comprehensive report with any corrective action taken to supervisor.
• Oversees the preparation, maintenance, and disposition of required administrative reports and other correspondence.
• Reviews internal operating procedures for personnel and information management to ensure effectiveness and compliance with current directives.
• Analyzes directives and develops procedures for smooth CSS operations.
• Interprets instructions and regulations and makes authoritative decisions in resolving administrative issues.
• Ensures publications library, filing system, and reprographic requirements are established and maintained. Responsible for monitoring and ensuring all unit reports are submitted.
• Establishes and monitors suspense's to ensure personnel and administrative processes are completed as required. Oversees workflow and Task Management Tool (TMT).
• Acquires adequate training from agencies necessary to discuss personal and professional development issues with assigned personnel.
• Serves as an effective relay between the personnel office and management as needed.
• Effectively ensures the accuracy and quality control of all documentation affecting manpower and personnel transactions.
• Receives and reviews all new and changed data relating to civilian and military personnel.
• Prepares and delivers presentations such as briefings, training sessions, and consultations with serviced Commander(s), other staff agencies and functional areas to secure cooperation, resolve controversial matters and convey information.
• Develops and prepares a variety of correspondence and other documentation, i.e., formal memorandums, point papers, metrics, feasibility studies, staff summary packages, briefings, charts, bullet background papers, etc. Formulates and presents final analysis and recommendations for improvements and procedures to Group/unit Commanders.
• Originates and replies to inquiries, reports, or suspense's generated from offices/activities.
• The incumbent analyzes, interprets and evaluates current and proposed methods and procedures for business processes performed.
• Receives data call, reviews CSS historical data submissions to determine trends in spending and forecast annual funding needs.
• Develops, reviews and drafts statements for justifying funding requests.
• Exercises limited supervisory personnel management responsibilities.
• Advises and provides counsel to employees regarding policies, procedures, and directives of management.
• Holds employees responsible for satisfactory completion of work assignments.
• Promotes an environment in which employees are empowered to participate in and contribute to effective mission accomplishment.
• Discharges security responsibilities by ensuring education and compliance with security directives for employees with access to classified or sensitive material.
• Recognizes and takes action to correct situations posing a threat to the health or safety of subordinates.
• Applies EEO principles and requirements to all personnel management actions and decisions, and ensures all personnel are treated in a manner free of discrimination.
• Periodically reviews position descriptions to ensure accuracy, and the most effective utilization of personnel resources.
• Explains classification determinations to subordinate employees.
• Other duties as assigned.

Conditions of employment

• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a probationary period.
• Participation in direct deposit is mandatory.
• U.S. Citizenship is required.
• A resume and supporting documents must be submitted (see "How to Apply").
• This position is subject to provisions of the DoD Priority Placement Program.
• Must be able to obtain and maintain the appropriate security clearance of the position.
• This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
• Position requires ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
• Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
• Duties and responsibilities may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
• The work may require the incumbent to drive a motor vehicle; if so, and an appropriate valid driver’s license is mandatory.
• Position designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration.

Qualifications

GENERAL EXPERIENCE:
Experience, education or training which provided a general knowledge of principles of organization, management, and administration. Compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information. Progressively responsible experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE:
Must have at least 24 months experience, education or training in program or managerial experience in a type of work or a combination of functions directly related to the position to be filled or in comparable work or functions. Experience developing and recommending policy; organizing and carrying out specific programs, evaluating and recommending changes in methods of operations. Experience in supervisory, staff or technical work which included study, analysis or evaluation leading to the development or improvement of managerial or administrative policies, practices and procedures. Experience preparing written communications and oral presentations.
-OR-
1 year equivalent to at least next lower grade level. ***to be considered under the "1 year equivalent to at least next lower grade level", you must provide a copy of your most recent SF50 with your application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. You may also be excluded from consideration if you indicate that you are unwilling to accept the lower grade and a determination is made that you are not qualified at the higher grade. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, as well as the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics). NOTE: You do not have to respond to the KSA's separately but your resume should contain sufficient information to demonstrate possession of the KSA's.

• In-depth knowledge of military personnel policies, procedures, rules, guidelines, instructions, etc., to understand respective programs and discuss findings with functional managers.
• Knowledge of the mission and unit is essential in addition to established management principles, techniques of analysis and evaluation to identify and recommend solutions to problems in organizational structure, staffing, administrative procedures, work processes or workload distribution.
• Sufficient knowledge of administrative processes, procedures automated systems, personal computers, and software employed, in order to make reports, correspondence, and extract data.
• Skill in applying the facts, investigative techniques and ability to analyze data/products to determine adequacy of programs and/or deficiencies thereof.
• Understanding of the civilian personnel guidelines and master labor agreement in sufficient detail to collaborate with specialists from the servicing Civilian Personnel Office (CPO) and/or officials from employee bargaining unit is required to address staffing problems.
• Good knowledge and control of the English language and have ability to communicate orally in order to conduct briefings, give instructions, and resolve disputes. Ability to write with clarity.

To apply for this position, you are required to submit a complete application package. If you fail to provide this documents/information, you will be marked as having an incomplete application package and will not be considered any further. Resumes must be in your own words. Resumes that are verbatim, from this announcement, will not be considered.

A complete application package includes:

1. Resume must NOT exceed two (2) pages, IAW Merit Hiring Plan and must include:
   • Contact information
     • Full Name
     • Email Address
     • Phone Number
   • Relevant work history that demonstrates specialized experience for the position you are applying to
     • Position Title
     • Organization/Department/Unit
     • Hours worked per week
     • Dates (format should include Month and Year) of employment
     • Duties performed
     • Series and grade for federal positions, if held
   • Resumes exceeding 2 pages will not be considered. For more guidance please see new resume guidance.
   • If your resume includes the below listed content, it will not be used to make an eligibility/qualification determination, and you will not be considered for this vacancy.
     • Classified or government sensitive information
     • Social Security Number (SSN)
     • Photos of yourself
     • Personal information, such as age, gender, religious affiliation, etc.
2. Do not include encrypted and/or digitally signed documents because they become corrupted and you will not receive credit for submitting them.
3. If you are claiming Military Spouse Preference, you MUST include a copy of the Military Spouse PPP Self-Certification Checklist along with the documents identified on the checklist to verify your eligibility for MSP.
   • Acceptable documentation of your preference eligibility includes at a minimum:
     • A copy of the PCS orders
     • Military Spouse PPP Self-Certification Checklist
     • Your marriage certificate or license (if you are not on the PCS Orders).
4. If you are claiming Veteran's Preference, you MUST provide supporting documentation to receive preference.***
   • Completed SF15, etc. (SF15 is required for 10-point preference) You will not receive 10 point preference without a completed SF15. The SF15 will indicate additional required documents, that you MUST provide with your application to receive 10 point preference.
5. Other support documentation (optional or required based on the vacancy announcement)
   • Cover Letter
   • SF-50
   • Transcript (s)

Next steps