MANAGEMENT SUPPORT SPECIALIST (Title 32) Job in Little Rock AFB, AR

Vacancy No. AF-25-069-12624279 Department Air National Guard Units
Salary $59,966.00 to $77,955.00 Grade 9 to 9
Perm/Temp Permanent FT/PT Full-time
Open Date 12/6/2024 Close Date 12/23/2024
Job Link Apply Online Who may apply Public
Locations:
Little Rock AFB, AR


Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a MANAGEMENT SUPPORT SPECIALIST (Title 32), Position Description Number D2401000 and is part of the AR ANG 189 MSQ FT, National Guard.

NATIONAL GUARD MEMBERSHIP IS REQURED

This job is open to

Clarification from the agency

(1) Arkansas Air National Guard (AR ANG) Technicians; (2) All members of the AR ANG, (3) Individuals who are not members of the National Guard but who are eligible to acquire membership in an available and compatible military grade for excepted technician positions. (Upon selection, must be a member of the AR Air National Guard).

Duties

  1. Plans, organizes, and oversees the full complement of activities within the Group Commander's Support Staff (CSS). Manages personnel, unit training and administrative programs management as well as continuous improvement initiatives within the CSS. Oversees Group programs to facilitate the Group and squadron commander's vision. Keeps abreast of and briefs the Group and squadron senior ART(s)/Commander(s) regarding assigned program status; actual or potential problems and changes which could possibly affect the operation of the group and subordinate units. Recommends redirection of assets if necessary to achieve improved overall mission effectiveness. Responsible for the development of internal policies and procedures governing administration of CSS programs to include officer/enlisted promotions and demotions to include the reserve service commitments, inbound assignments/in processing, officer/enlisted performance reports, awards and decorations, reassignments (voluntary/involuntary), separations (voluntary/involuntary/officer resignations), retirements to include high year of tenure/mandatory separation date extensions, conditional releases, and inter- and intra-service transfers assignments for officer and enlisted personnel, Defense Travel System (DTS), Unit Drug Demand Reductions Program, Fit to Fight Program, Unit Security Program, Unit Self Inspection Program, Unit Health Program, and Publications, and Forms Program utilizing AFRIMS and all By-Law Programs. Manages administrative discharge and separation actions. Manages and provides guidance and technical expertise of various special programs to include Line of Duty, civilian appraisals and civilian timecards. Responsible for coordination with their respective Force Support Squadron on all matters related to Commander Support Staff (CSS) manning, training, and related issues. Provides advisory support services as they pertain to assigned programs or activities. Structures assignments to create effective and economical positions. Coordinates with other organization managers and customers as appropriate. Reviews organization mission, functions, and manning. Identifies requirements and initiates requests for additional resources including personnel, overtime, equipment, supplies, and space to ensure success in meeting goals and objectives. Provides advice to supervisor on significant issues and problems related to work accomplishment. Establishes metrics and analysis systems to ensure actions are timely and reviewed at critical points. Performs self-inspection and presents detailed and comprehensive report with any corrective action taken to supervisor. Follows-up to ensure complete and quality resolution of discrepancies. Thoroughly reviews operational programs practices and procedures for compliance with DoD, AF, AFRC and other agency regulations, directives and in order to make recommendations to improve internal programs and operations to supervisor.
  2. Plans, organizes and executes all Group information management and personnel activities. Oversees the preparation, maintenance, and disposition of required administrative reports and other correspondence. Reviews internal operating procedures for personnel and information management to ensure effectiveness and compliance with current directives. Analyzes directives and develops procedures for smooth CSS operations. Interprets instructions and regulations and makes authoritative decisions in resolving administrative issues. Ensures publications library, filing system, and reprographic requirements are established and maintained. Responsible for monitoring and ensuring all unit reports are submitted. Establishes and monitors suspenses to ensure personnel and administrative processes are completed as required. Oversees workflow and Task Management Tool (TMT). Assigns work section TMT tasks and balances task workload. Upon receipt, assigns all taskings received from various sources. Provides guidance to clients as task due dates change or as roles and responsibilities are altered or updated. Prepares tasking status reports and workload analysis. Uses a variety of office automation hardware, software, and peripherals to perform a wide variety of administrative tasks. Prepares reports and related correspondence in accordance with Air Force Instructions. Transmits and receives documents and messages electronically using personal computers or workstations.
DUTIES CONTINUED UNDER EDUCATION

Requirements

Conditions of Employment

NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.

Compatible military grade and assignment required prior to the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard. Applicants who are not currently a member of the National Guard must be eligible for immediate membership in the military grade listed below. Selectee will be required to wear the military uniform.

Military Grades: Enlisted

  • Minimum Military Grade: NLT E-1/AB
  • Maximum Military Grade: NTE E-6/TSgt

Compatible Military Assignments: Selectee must be a member of the Arkansas Air National Guard.

IMPORTANT NOTES (AS APPLICABLE): Upon selection for this position, individual must possess or initiate a National Agency Check with Inquiries (NACI) background investigation. A favorable determination based upon investigative results is mandatory for this position. Failure to meet these requirements will result in termination of employment. A pre-placement physical is required if not already current. Upon selection, must complete mandatory Full-Time Support (FTS) Training at the Professional Education Center (PEC) within six months of assignment (if applicable, training will be coordinated by the supervisor). Individual must meet all military requirements of the position without creating a grade inversion, as determined by the Human Resources Office (HRO). Technicians will not be militarily senior to their full-time supervisor or wage leader (Grade Inversion). Enlisted members currently at a higher grade than allowed by the position (see Military Grade Requirement above) may apply; however, they must administratively reduce prior to appointment and provide confirmation of the reduction to HRO.

ADDITIONAL REQUIREMENTS ARE LISTED UNDER ADDITIONAL INFORMATION.

Qualifications

GENERAL EXPERIENCE:
Experience, education or training which provided a general knowledge of principles of organization, management, and administration. Compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information. Progressively responsible experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE:
1 year specialized experience, education or training equivalent to at least the next lower grade level. Applicants must have experience providing technical guidance and assistance in the type of work or in comparable work of the position to be filled. Applicants must have a thorough knowledge and understanding of administrative procedures and practices of management. Experience developing administrative procedures

Education

DUTIES CONTINUED;

  1. Manages training programs for administration and personnel in accordance with established command guidelines. Acquires adequate training from agencies necessary to discuss personal and professional development issues with assigned personnel. Ensures enlisted training is being conducted in accordance with Career Field Education and Training Plan (CFETP) requirements. Ensures in-house On-the-Job (OJT) training meets mission needs of all enlisted Air Force specialty codes within the Group CSS. Reviews higher headquarters' directives and develops local procedures to attain mission objectives. Ensure upgrade training for Group CSS personnel or ensures personnel attend required training for functional area. Prepares training outlines and lesson plans. Conducts on-the-job training (OJT). Ensures that information is disseminated and that training is appropriately documented. Maintains liaison with support activities to eliminate common problems, improve procedures, and increase efficiency.
  2. Serves as the Group point of contact and liaison with the servicing Force Support Squadron on personnel and manpower actions. Serves as central point of contact to provide authoritative explanations of personnel and/or manpower related requirements, regulations, and procedures and to assist in resolving operational problems involving all functional areas of personnel. Manages personnel resource requirements. Compiles personnel and manpower transactions according to the specific, established requirements of each case. Coordinates procedures necessary to perform the full range of clerical processing functions associated with said actions. Serves as an effective relay between the personnel office and management as needed. Refers questions on difficult or complex issues to appropriate servicing specialist. Effectively ensures the accuracy and quality control of all documentation affecting manpower and personnel transactions. Receives and reviews all new and changed data relating to civilian and military personnel.
  3. Prepares and delivers presentations such as briefings, training sessions, and consultations with serviced Commander(s), other staff agencies and functional areas to secure cooperation, resolve controversial matters and convey information. Develops and prepares a variety of correspondence and other documentation, i.e., formal memorandums, point papers, metrics, feasibility studies, staff summary packages, briefings, charts, bullet background papers, etc. Formulates and presents final analysis and recommendations for improvements and procedures to Group/unit Commanders.
  4. Participates in special studies and projects relating to planning, coordinating, and analyzing the effectiveness/efficiency of the Group CSS in meeting Air Force Administration program goals. Assists managers in strategic planning and in identifying immediate and long-range program/training and technology needs. Communicates needs to the manager, becomes the advocate to secure resources. Develops agendas and presentations and evaluates results through cross feed and follow-up methods. Conducts normal staff duties. Originates and replies to inquiries, reports, or suspenses generated from offices/activities. Develops briefings, point papers, position statements and prepares correspondence to justify/support programs. Coordinates with appropriate staff offices in a matrix organization to ensure that all major areas of concern are covered by planning and programming documents. May represent the organization, the Wing, and the AFRC on specific program functions. The incumbent analyzes, interprets and evaluates current and proposed methods and procedures for business processes performed.
  5. Develops CSS consolidated resource plan for staff support to include budget, equipment, computers, supplies and required services. Receives data call, reviews CSS historical data submissions to determine trends in spending and forecast annual funding needs. Researches, consolidates, and summarizes budgetary data from source documents and reports for use in preparing budget estimates and annual financial plans. Analyzes data for prior, current, and out year in preparing financial plans. Interprets source information and properly applies it to the budget. Determines the most appropriate and effective organizational arrangement and work flow for support activities. Develops, reviews and drafts statements for justifying funding requests. Reviews budget submissions for compliance with rules, regulations, and procedures.
  6. Performs other duties as assigned

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).

REQUIREMENTS/CONDITIONS OF EMPLOYMENT:

Males born after 31 December 1959 must be registered for Selective Service.
Federal employment suitability as determined by a background investigation.
May be required to successfully complete a probationary period.
Participation in direct deposit is mandatory.
Must be able to obtain/maintain appropriate security clearance

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, general and specialized experience):
In-depth knowledge of military personnel policies, procedures, rules, guidelines, instructions, etc., to understand respective programs and discuss findings with functional managers. Knowledge of the mission and unit is essential in addition to established management principles, techniques of analysis and evaluation to identify and recommend solutions to problems in organizational structure, staffing, administrative procedures, work processes or workload distribution. Sufficient knowledge of administrative processes, procedures automated systems, personal computers, and software employed, in order to make reports, correspondence, and extract data. Skill in applying the facts, investigative techniques and ability to analyze data/products to determine adequacy of programs and/or deficiencies thereof. Understanding of the civilian personnel guidelines and master labor agreement in sufficient detail to collaborate with specialists from the servicing Civilian Personnel Office (CPO) and/or officials from employee bargaining unit is required to address staffing problems. Good knowledge and control of the English language and have ability to communicate orally in order to conduct briefings, give instructions, and resolve disputes. Ability to write with clarity.

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Resume: showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.

DO NOT COPY THE SPECIALIZED EXPERIENCE AND DUTIES WORD FOR WORD AND PLACE INTO YOUR RESUME; YOU MUST DESCRIBE YOUR PERSONAL EXPERIENCE AS IT PERTAINS TO EACH STATEMENT.

2. Current AF Form 422 (Physical Profile Serial Report) dated within 18 months or Current Individual Medical Readiness (IMR) dated within 6 months: (Go to https://imr.afms.mil/imr/MyIMR.aspx. Click on the printer icon, select the Adobe PDF printer and click print. Save the document and submit it with your application. The date will populate on the bottom of the page when you print to PDF.)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

AR HRO Customer Service
Address
AR ANG 189 MSQ FT
Bldg 7300-Camp Robinson
North Little Rock, AR 72199-9600
US
Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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