Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Applicants will be reviewed and referred on the following dates: January 30, 2026, February 09, 2026, and closing on February 19, 2026. Announcement will close once position is filled.

Assists the Community Services Flight Chief in planning, developing, deploying and maintaining a year-round marketing, publicity and communications plan to meet the goals and directives of the 45th Force Support Squadron (FSS) Strategic Plan and individual FSS organization marketing plans. Directly responsible for the economic and efficient management of the FSS Marketing Office and its entire range of resources in accordance with all applicable regulatory guidance. Researches, interprets, analyzes and applies sound marketing, publicity and commercial sponsorship strategies and guidelines to ensure effective and timely communications and promotional resource allocation. Designs sound data collection processes such as after action reports, surveys and customer appreciation campaigns to help assess customer need and demand, compiles infonnation and makes continuous process improvement recommendations to FSS Activity Managers and Leadership. Creates and recommends promotional campaigns and advertising materials to increase sales in revenue-generating activities, aggressively recruit customer participation in FSS programs and events and infonn customers of important infonnation regarding availability of FSS customer services. Develops promotional themes and materials to perpetuate the FSS brand, established goals and objectives. Works with Activity Managers and designated personnel on the design and implementation of advertising for resale items, Activity's and basewide events, and services, and develops specific publicity campaigns and materials. Assists managers with studying customer trends and detennining appropriate adjustments to program plans and services. Assists managers with research, purchasing and implementation of infonnation technology promoting digital communications and e-commerce platfonns. Oversees the creation and scheduling of all print media and maintenance of the FSS social media platfonns. Functions as the SLD 45 point of contact for all installation solicited and unsolicited commercial sponsorship and advertising ventures and ensures all proposals, written agreements and documents utilized comply with and reflect corporate compliance with OAF standards. Performs the full array of personnel supervisory and management duties. Establishes an internal performance management and production system to ensure proper work assignment to maximize marketing personnel job success and FSS Activity success. Required to operate a government vehicle as needed. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12869626

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• Must be able to lift up to 50 pounds
• Have and maintain a valid driver's license
• Be able to work nights, weekends and holidays as needed
• Must successfully complete a pre­employment physical exam.
• This is a drug testing designated position. The incumbent is subject to random testing for drug use

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/19/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
A minimum of 2 years progressive work experience providing a comprehensive knowledge of business management and
administrative practices of a hospitality or retail industry with specialized experience in marketing concepts and techniques including but not limited to: merchandising, promotion campaigns, production schedules, branding, graphic layout, photography, editorial writing and editing, social media communications and data analysis and reporting. An undergraduate degree in a marketing or related field is desirable. Knowledge of sponsorship, web design and related infonnation technology platfonns is highly desirable. Must be able to read, write and speak English effectively, lift up to 50 pounds, have and maintain a valid driver's license and be able to work nights, weekends and holidays as needed. Must successfully complete a National Agency Check with Inquiries (NACI) and a pre­employment physical exam. This is a drug testing designated position. The incumbent is subject to random testing for drug use.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

Next steps