Duties
Supports the daily operational needs of multiple unattended retail locations and assists the Micro-Mart Manager in executing sales-driving tasks. Reports to the Micro-Mart Manager, Micro-Mart
Assistant Manager, or Operations Manager.
Supports execution of corporate and local programs related to product assortment, inventory accuracy, and merchandising standards. Assists with monitoring item movement, completing basic inventory counts, and communicating replenishment needs. May assist with preparing and submitting product orders based on established par levels, inventory counts, and direction from management.
Follows established procedures for stocking, rotating, and organizing merchandise across unattended retail operations. Communicates observations and opportunities to management and supports efforts to simplify and standardize processes that improve operational efficiency. Helps maintain clean, organized, and compliant storage and service areas in accordance with enterprise standards. May assist with receiving documentation and forwarding materials to appropriate departments.
Supports merchandising standards including planograms, product rotation, and replenishment to ensure optimal product availability. Identifies and reports potential loss due to spoilage, shrink, or vendor-related issues. Assists with corrective actions such as removing damaged product or preparing items for vendor credit. May assist with verifying order accuracy upon delivery and reporting discrepancies to management.
Learns and uses sales and inventory reporting tools to support monitoring of product performance and identification of operational issues. Communicates replenishment gaps, assortment concerns, or supply chain issues to management. Supports ordering processes by gathering data on fast-moving items, low-stock categories, and customer requests. Assists with periodic reviews of unattended retail locations to support evaluation of inventory accuracy, merchandising standards, and product availability.
Provides World Class Customer Service with an emphasis on courtesy. Delivers consistent, positive customer experience at all unattended retail touchpoints. Strongly promotes the organization¿s culture, mission, and core values. Engages with management and team members through communication, modeling behaviors, supporting team-centric initiatives, and driving team member satisfaction. Adheres to safety regulations and standards. Supports principles of the EEO program and prevention of sexual harassment.
Requirements
Conditions of employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
Skills and Knowledge:
Preferred experience in retail, unattended operations, route service, warehouse functions, merchandising, or inventory control. Ability to follow instructions, work independently on assigned tasks, and support multiple locations as needed. Strong organizational, communication, and problem-solving skills. Ability to read and follow basic reports related to merchandise replenishment and inventory management. Ability to operate computer or handheld scanning equipment. Microsoft Excel experience preferred. Skill to communicate effectively orally and in writing. Must possess and maintain a valid driver¿s license if required for assigned duties.
Uses direction from management to complete corrective actions that protect sales and service levels. Requires loading and unloading vehicles, carts, or pallets. May require food handling safety training, handling and certification. May require light custodial duties, stocking, setting planograms, price changes, inventory counts and corrections.
Responsibility:
Engages with associates, or managers to support accurate and timely inventory scans, counts, and adjustments. Participates in training on inventory accuracy, replenishment processes, and operational standards. Assigned to specialized unattended retail operations such as micro markets, vending, or smart stores, requiring familiarity with basic equipment functions, cashless payment systems, and product handling standards.
Supports broader retail operations including merchandising, receiving, backroom organization, and other operational tasks. May assist with keyholder-related responsibilities. Assists with special orders, merchandise requests, or receiving of products.
May occasionally assist with food bar operations including preparation, stocking, rotation, and maintenance of fresh food offerings in accordance with food safety standards and corporate guidelines. Ensures food bar items are properly labeled, dated, and merchandised. Monitors temperature controls, equipment functionality, and cleanliness to meet health and safety requirements. Reports spoilage, improper rotation, or equipment issues promptly to management.
Performs other duties as assigned.
Physical Effort: Light to moderate effort is required in bending, stooping, lifting and stocking. Lifts and carries objects up to 45 lbs independently and objects over 45 lbs. with assistance.
Working Conditions: Works both inside and outside and may be exposed to heat, cleaning chemical odors and weather conditions. Drives in all types of weather. Must wear issued safety gear when required.
Additional information
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
*Education/certification certificate(s), if applicable.
*If prior military, DD214 Member Copy
*Resume that does not exceed 2 pages
**IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.