Clarification from the agency

Open to United States citizens only. Refer to applicable Areas of Consideration below for hiring consideration.

This position is in the Wyoming Army National Guard's Joint Force Headquarters, Soldier and Family Support Center (SFSC). The purpose is to provide support in the administration of Military & Family Readiness Program (SFRP) services for the Wyoming Army National Guard within the State Family Program. This is achieved by performing assignments designed to provide familiarity with the Family Program, community services, effective relations with supporting social service and emergency organizations, recruit and train volunteers, promote resilience and financial literacy through targeted life skills training, and the development of human resources program referral networks.

(1) Serves as a fully independent advisor within geographical area of responsibility in accomplishing all objectives of the Soldier & Family Readiness Program (SFRP) for the Army National Guard to maximize retention and readiness.
(2) Provides input to develop, articulate, and implement the Family Readiness Program at the State level, inclusive of family readiness, family assistance, employment outreach, volunteer training and management and improvement of quality of life and well-being of Service members and families.
(3) Manages and operates family assistance centers and helps commands within geographical area of responsibility in support of the SFRP.
(4) Assists higher headquarters in planning and coordinating resources for family assistance at deployment cycle support and steady-state readiness activities.
(5) Provides technical support and training to Family Readiness liaison and Rear Detachment Commanders in support of unit family readiness.

** This is NOT an all-inclusive list of duties. **

Conditions of employment

EMPLOYMENT CONDITIONS:
U.S. Citizenship Required.
This position is subject to provisions of the DoD Priority Placement Program.
Employees are paid through Direct Deposit/Electronic Funds Transfer (DD/EFT).
Federal employment suitability as determined by a background investigation.
Veterans' Preference applies (if applicable) to this advertisement.
Recruitment/Relocation Incentives ARE NOT authorized.
PCS costs are not authorized. Must be willing to relocate at own expense if selected.

CONDITIONS OF EMPLOYMENT & NOTES:
1. The incumbent of this position description must have at a minimum, a completed National Agency Check (NAC) prior to position assignment.
2. Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
3. The employee may be required to travel in military and/or commercial vehicles to perform temporary duty assignments.
4. This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration.

Qualifications

TITLE 5 POSITION INFORMATION:
Type of Appointment: Permanent
Tenure: Group 1 or 2
Work Schedule: Monday - Friday, 7:00 am - 4:30 pm
FLSA: Non-Exempt
Telework: The duties of this position require primary physical presence. Situational teleworking may be considered on a case-by-case basis.
Para/Line #: 119C/005
Selecting Official: Ms. Kristin Malone

AREAS OF CONSIDERATION:
Referrals of qualified applicants will be issued in the following order:

Area 1: Permanent and indefinite Wyoming Army National Guard (NG) T5 and T32 Dual Status Technicians (DST) employed within the Soldier and Family Support Center (SFSC).
Area 2: Permanent and indefinite WYNG Title 5 and T32 DST employees with the Wyoming Air/Army National Guard.
Area 3: Current Federal employees within the Competitive and Excepted Service, and Competitive Service Reinstatement Eligible employees. Former NG T32 Dual Status employees receiving an Honorable or a General Discharge under Honorable Conditions are eligible for reinstatement provided they have been separated for at least one year before applying for reinstatement and received a rating of record of their most recent permanent position of a least fully successful (or equivalent).
Area 4: Currently serving and former Active Guard/Reserve (AGR), and M-Day/Drill Status Guard (DSG) members of the National Guard. This provision is intended to boost the candidate pool to reach more qualified candidates and place DSG/M-Day personnel on par with currently serving civilian personnel.

* Veterans' Preference Rules are mandated by law, and some applicants may receive priority consideration before other applicants without veterans' preference.
* Area 7: U.S. Citizens

Upon acceptance of this position, if selected candidate is a competitive employee, they will convert to Excepted Service and be required to sign a memorandum IAW 5 CFR 302.102. Acceptance of the proposed appointment will take the employee out of the competitive service while s/he occupies the position.

To qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

MINIMUM QUALIFICATION REQUIREMENTS:
Must possess experience, education or training which provided a general knowledge of principles of organization, management, and administration. Compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information. Progressively responsible experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE REQUIREMENTS:
Must possess at least one year of specialized experience, education or training equivalent to at least the next lower grade level (GS-07). Must have experience providing technical guidance and assistance in the type of work (e.g., Family Programs) or in comparable work of the position to be filled. Must have a thorough knowledge and understanding of administrative procedures and practices of management and experience developing administrative procedures.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

TIME-IN-GRADE: Any applicant who within the previous 52 weeks held a General Schedule position under non-temporary appointment must meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement.

If you are a current GS employee applying for a higher grade than the grade you currently hold, provide an SF-50 showing the next lower grade was held for at least one year. Some SF-50s effective within the last 52 weeks will not demonstrate the next lower grade was held for at least one year (e.g., General Adjustment SF-50 from this year). In many cases, we may need to see two (2) SF-50s to determine time-in-grade and eligibility for promotion. If you are a DoD employee, you may obtain copies of your SF-50(s) from MyBiz (https://compo.dcpds.cpms.osd.mil/)

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Knowledge in applying analytical and evaluative techniques to identify, consider, and resolve issues or problems of a procedural or factual nature.

Knowledge of the principles, policies, program goals and methodology of the National Guard quality of life programs, including factors that affect work and leisure environments, to administer a program that provides information about individual and family social problems and referral to social service programs and agencies, information about National Guard assistance programs, to gather and analyze information on problems and difficulties of obtaining assistance using the current system, to provide programs that address such problems, and to recommend action to improve the system.

Anticipating and meeting the needs of both internal and external customers and delivering high-quality products and services is committed to continuous improvement.

Open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

Behaving in an honest, fair, and ethical manner; showing consistency in words and actions; and modeling high standards of ethics.

Treating others with courtesy, sensitivity, and respect; and considering and responding appropriately to the needs and feelings of different people in different situations.

Providing clear and convincing oral presentations; listening effectively; and clarifying information as needed.

Dealing effectively with pressure; remaining optimistic and persistent, even under adversity; and recovering quickly from setbacks.

Writing in a clear, concise, organized, and convincing manner for the intended audience.

DRIVER'S LICENSE:
You must possess a valid driver's license.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Customer Service
• Integrity/Honesty
• Self-Management
• Technical Competence

NUMERIC CATEGORY
Once the application process is complete, a review of your qualifications will be conducted to determine if you are qualified for this job. Applicants who meet the basic qualification requirements will be placed in a numeric group based upon ranking factors such as knowledge, skills, abilities, and behaviors as reflected in their application package. The quality categories are:

a. Highly Qualified: To be highly qualified, an applicant is considered by the Human Resources Office and Subject Matter Expert (selecting official) as being highly proficient in all the requirements of the job and can perform effectively in the position almost immediately or with a minimum amount of training and/or orientation.
b. Well-Qualified: To be well qualified, an applicant meets the minimum qualifications of the position and is proficient in most, but not all, of the requirements of the position. May require some training or orientation to satisfactorily perform the duties of the position.
c. Qualified: To be qualified, an applicant meets the minimum qualifications of the position and is proficient in some, but not all, of the position's requirements. May require extensive training or orientation to satisfactorily perform the duties of the position.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to reflect your abilities more accurately, or you may lose consideration for this position.

If you are referred for consideration, you may be asked to submit additional job-related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.

To apply for this position, you must submit a complete Application Package which includes:

1. Resume - Required
* Resume length limited to two-pages or less.
* Full name, mailing address, email address, and phone numbers where you can be reached
* A narrative of your work (paid or unpaid), training, education, and/or other experiences that may be related to this vacancy
* Show actual begin and end dates (e.g., 02/2015 - 03/2017 or Feb 2017 - Mar 2017) format and hours worked per week for all work experience submitted.
* List all pertinent civilian and military experiences.
* Describe duties (work experience) in your own words. Do not submit copies or official position descriptions.

2. Transcripts and/or Certifications (if applicable to the position being hired).

3. SF-50, Notification of Personnel Action (if applicable): Current or former federal employees must submit an SF-50 reflecting the highest grade held on a permanent basis, tenure, and appointment type.

4. Cover Letter - Optional

5. Priority Placement Program (if applicable, refer to Additional Information section for more information)

6. Veterans Documentation: (if applicable, see below)

*** If claiming Veterans' Preference
ACTIVE-DUTY SERVICE MEMBERS:
The VOW Act requires federal agencies to treat an eligible active-duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active-duty member applies for a position, he or she must submit a "Statement of Service certification" memo in lieu of a DD-Form 214, Certificate of Release or Discharge from Active Duty. Active-duty members applying for a position without submitting a valid certification memo or DD-Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following:

· Name/Rank/Grade of Service Member
· Branch of Armed Forces
· Dates of Active Service (Start and End Date(s))
· Expected Date of Discharge/Release from Active Duty
· Terminal leave start date (if applicable)
· Expected character of service (honorable or general) and type of separation (i.e., separation or retirement)
· Must be certified within 120 days of anticipated discharge.
· Signature by, or by direction of personnel office, unit or higher commander.

VETERANS' PREFERENCE ELIGIBLES:
Provide supporting documentation for all Veterans' Preference claims e.g., DD 214, SF-15, VA Disability Ratings, etc. (if applicable)
Applicant MUST submit appropriate documentation. Failure to do so WILL result in loss of veteran's preference.
Legible copy of DD-214, "Certificate of Release or Discharge from Active Duty," which shows dates of service and discharge under honorable conditions.

You may obtain a letter from the Department of Veterans Affairs reflecting your level of disability for preference eligibility by visiting a VA Regional Office, contacting a VA Call Center or online.

NOTE: Prior to appointment, agency will require veteran to provide a copy of the DD-214.

a. CPS - 10-Point 30 Percent Compensable Disability Preference based on a service-connected disability of 30% or more.
b. CP - 10-Point Compensable Disability Preference based on a service-connected disability of 10% or more, but less than 30%.
c. XP - 10-Point Disability Preference; granted to recipients of the Purple Heart, persons with a non-compensable service-connected disability (less than 10%).
d. XP - 10-Point Derived Preference; granted to widow/widower or mother of a deceased veteran, or spouse or mother of a disabled veteran.
e. TP - 5-point preference.
f. SSP - 0-point Preference

If claiming 10-point preference, submit a Standard Form (SF-15) "Application for 10-point Veterans' Preference." (http://www.opm.gov/forms/pdf_fill/SF15.pdf)

Military retirees at the rank of major, lieutenant commander, or higher are not eligible for preference in appointment unless they are disabled veterans. (This does not apply to Reservists who will not begin drawing military retired pay until age 60.)

For non-disabled users, active duty for training by National Guard or Reserve soldiers does not qualify as "active duty" for preference.

Additional Resource: https://www.fedshirevets.gov/job/vetpref/index.aspx

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