Clarification from the agency

1. All current Washington National Guard T5 employees (internal) 2. All current Washington National Guard T32 employees (internal) 3. All current and former Federal Employees (external) Nationwide 4. U.S. Citizens - Collect Veterans Preference (external) Nationwide

A GS-0301-9, MILITARY & FAMILY READINESS SPECIALIST:

• Serve as fully independent advisor within geographical area of responsibility in accomplishing all objectives of the Soldier & Family Readiness Program (SFRP) for the Army National Guard.
• Provide input to develop, articulate, and implement the Family Readiness Program at the State level, inclusive of family readiness, family assistance, employment outreach, volunteer training and management and improvement of quality of life and well-being of Service members and families.
• Conduct needs assessments to determine requirements.
• Collect and organizes volunteer, family, and other related data, submit data and information through the State Family Program Director or Supervisory Family Support Services Specialist.
• Implement and maintain computer entry system to support reporting, for retrieval, and dissemination.
• Ensure accurate and timely input into the NGB-approved system of record for all applicable Service Members and Family case information,unit support, community outreach, training provision, volunteer management and other Family Program data.
• Coach, mentor, train junior staff. Conduct briefings at the local, unit and state levels to provide necessary information to leadership, commanders, Soldiers, Families, Soldier and Family Readiness Groups (SFRGs) and community partners and stimulate interest and support to build program and community capacity.
• Manages and operates family assistance center and provide assistance to commands within geographical area of responsibility in support of the SFRP.
• Provides information resource referral and non-medical administrative case management across all essential services; including but not limited to, Crisis, Legal, Financial, TRICARE, ID Cards/DEERS, Community Information and Outreach Services, Employment/Financial Literacy, Emergency Family Assistance Center (EFAC) and Exceptional Family Member Program (EFMP).
• Develop and maintain a directory of resources, agencies and organizations that are available to assist Service-members, Families and survivors.
• Shall coordinate assistance from military, government, and civilian organizations as needed to assist Service Members, Family Members, Retirees, and Civilian Government Employees needing military quality of life support, and ensure accurate and timely input into the NGB-approved system of record for all applicable Service Members and Family case information.
• Establish recurring outreach contact with each Service member's Designated Individual as directed by law, regulation or instruction from the Supervisory Family Support Services Specialist.
• Provides support during 24/7 EFAC operations, Yellow Ribbon Reintegration activities, Recruit Sustainment Program activities, drill and annual training periods as required.
• Provide training and technical support to Commanders and Family Readiness Liaisons to support their Unit Family Readiness program and Soldier & Family Readiness Groups (SFRGs).
• Responsible to conduct informal and formal training and recruiting of volunteers.
• Support volunteers to work with the Family Readiness Groups (SFRGs), and to instruct and train units, soldiers, and their families.
• Provide training and technical assistance to unit commanders and Family Readiness liaisons to develop local unit SFRGs.
• Recruit and complete administrative actions for the appointment of statutory volunteers.
• Develop and conduct orientation and training programs for volunteers, including Army Family Team Building, Army Family Action Plan and Operation Ready/Readiness Essentials for Army Leaders.
• Maintain a system of documenting volunteer services and hours, and a library of resource materials concerning volunteerism, and provide materials to volunteers as needed.
• Plans volunteer recognition activities at the unit and State levels and makes recommendations to the State Family Program Director or Supervisory Family Support Services Specialist higher headquarters for state and national level volunteer awards.
• Plans and conducts workshops and seminars, coordinating volunteer assistance as needed.
• Identifies statutory volunteers to serve as State Family Program volunteer council members, coordinates activities, and council communications.
• Assist higher headquarters in planning and coordinating resources for family assistance at deployment cycle support and steady-state readiness activities. Implement and maintains a system of providing publications and information to units and SFRGs.
• Provide technical support and training to Family Readiness liaison and Rear Detachment Commanders in support of unit family readiness.
• Submit information to support development and budget forecasting to support the Soldier and Family Readiness Support Program to higher headquarters.
• Conducts staff assistance visits to units in the geographical area of responsibility to accomplish the objectives of the program.
• Other duties as assigned.

Conditions of employment

• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a trial period.
• Participation in direct deposit is mandatory.
• U.S. Citizenship is required.
• A resume and supporting documents must be submitted (see "How to Apply").
• This position is subject to provisions of the DoD Priority Placement Program.
• Must be able to obtain, withing one year of appointment and maintain the appropriate SECRET security clearance of the position.
• This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
• Position requires ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
• Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
• Duties and responsibilities may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
• Must have a valid state driver’s license for the state in which they live or are principally employed.
• May be required to travel by car, in military and/or commercial aircraft, and by other means of transportation as appropriate to perform temporary duty assignments.
• Position designated as Essential Personnel subject to duty in preparation for, or in response to, a state emergency or disaster declaration. Requests exceeding 14 days/yr, must be approved by NGB-J1.

Qualifications

GENERAL EXPERIENCE:
Experience, education or training which provided a general knowledge of principles of organization, management, and administration. Compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information. Progressively responsible experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled. Experience using computer and automation systems.

SPECIALIZED EXPERIENCE:
Must have at least 24 months experience or 1 year specialized experience, education or training equivalent to at least the next lower grade level. Applicants must have experience providing technical guidance and assistance in the type of work or in comparable work of the position to be filled. Applicants must have a thorough knowledge and understanding of administrative procedures and practices of management. Experience developing administrative procedures.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. You may also be excluded from consideration if you indicate that you are unwilling to accept the lower grade and a determination is made that you are not qualified at the higher grade. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, as well as the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics). NOTE: You do not have to respond to the KSA's separately but your resume should contain sufficient information to demonstrate possession of the KSA's.

• Knowledge in applying analytical and evaluative techniques to identify, consider, and resolve issues or problems of a procedural or factual nature.
• Knowledge of the principles, policies, program goals and methodology of the National Guard quality of life programs, including factors that affect work and leisure environments, to administer a program that provides information about individual and family social problems and referral to social service programs and agencies, information about National Guard assistance programs, to gather and analyze information on problems and difficulties of obtaining assistance using the current system, to provide programs that address such problems, and to recommend action to improve the system.

To apply for this position, you are required to submit a complete application package. If you fail to provide this documents/information, you will be marked as having an incomplete application package and will not be considered any further. Resumes must be in your own words. Resumes that are verbatim, from this announcement, will not be considered.

A complete application package includes:

1. Resume must NOT exceed two (2) pages, IAW Merit Hiring Plan and must include:
   • Contact information
     • Full Name
     • Email Address
     • Phone Number
   • Relevant work history that demonstrates specialized experience for the position you are applying to
     • Position Title
     • Organization/Department/Unit
     • Hours worked per week
     • Dates (format should include Month and Year) of employment
     • Duties performed
     • Series and grade for federal positions, if held
   • Resumes exceeding 2 pages will not be considered. For more guidance please see new resume guidance.
   • If your resume includes the below listed content, it will not be used to make an eligibility/qualification determination, and you will not be considered for this vacancy.
     • Classified or government sensitive information
     • Social Security Number (SSN)
     • Photos of yourself
     • Personal information, such as age, gender, religious affiliation, etc.
2. Do not include encrypted and/or digitally signed documents because they become corrupted and you will not receive credit for submitting them.
3. If you are claiming Military Spouse Preference, you MUST include a copy of the Military Spouse PPP Self-Certification Checklist along with the documents identified on the checklist to verify your eligibility for MSP.
   • Acceptable documentation of your preference eligibility includes at a minimum:
     • A copy of the PCS orders
     • Military Spouse PPP Self-Certification Checklist
     • Your marriage certificate or license (if you are not on the PCS Orders).
4. If you believe you are eligible for Veteran's Preference in hiring, you must claim preference and provide supporting documentation.*** To determine if you qualify for Veteran's Preference in hiring, please use the following link provided by the U.S. Department of Labor.***
   • Completed SF15, etc. (SF15 is required for 10-point preference) You will not receive 10 point preference without a completed SF15. The SF15 will indicate additional required documents, that you MUST provide with your application to receive 10 point preference.
5. Other support documentation (optional or required based on the vacancy announcement)
   • Cover Letter
   • SF-50
   • Transcript (s)

***For current National Guard/Reserve members, please document your military work experience as follows: (You may adjust the format, so that you do not exceed the two (2) page resume limit, as long as your resume clearly reflects your military employment history.)

List month joined (to/from) based on your enlistment contract (DD4) or (Oath) for Officers. If you have gaps in service, list them separately.

Example:04 Sep 2019 to 03 Sep 2023
Washington Air National Guard
Traditional Member
20 hours per month
POSITIONS TITLE MOS/AFSC
Personnel Superintendent 3S091
Duties

Military Orders During this period: (list multiple periods if everything else is the same: Order Type, Duties, & Purpose

04 Nov 2019 to 03 Dec 2019
40 hours per week
15 Mar 2020 to 14 May 2020
40 hours per week
Type of Order: ADOS/AT/ST/AGR
Order Purpose:
Duties:

***If there are multiple purposes on a single order (ie. BMT then Tech Training/AIT), list specific periods. Example: Order cover 02 Sep 2020 to 12 Mar 2021:

List 02 Sep 2020 to 01 Nov 2020 as BMT and 02 Nov 2020 to 12 Mar 2021 as Tech Training/AIT

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