MOTOR VEHICLE DISPATCHER, NF-03/RFT, MCCS MOTOR TRANSPORTATION, CAMP FOSTER Job in Camp Foster, Japan

Vacancy No. 74003 Department U.S. Marine Corps
Salary $17.00 to $26.50 Grade 03 to 03
Perm/Temp Permanent FT/PT Full-time
Open Date 8/1/2025 Close Date 8/15/2025
Job Link Apply Online Who may apply Public
Locations:
Camp Foster, Japan


Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

Clarification from the agency

Open to Public

Duties

NONAPPROPRIATED FUND POSITION DESCRIPTION

JOB TITLE:        Transportation Specialist
BUSINESS TITLE:    Motor Vehicle Dispatcher
FLSA Status: Non-exempt
JOB SERIES: 2101                                   PAY LEVEL: NF-03


INTRODUCTION:
The position is located within the Transportation Unit, Motor Transportation (Motor T) Section, Logistics Branch, Marine Corps Community Services (MCCS), MCB Camp S.D Butler, Okinawa, Japan. The primary purpose of the position is to assign vehicles and drivers to travel scheduled and requested routes or to specific purposes. The Transportation Unit supports scheduled and requested runs: local tours offered by Tours Plus, Single Marine Program including on-base and off-base destinations, After School Care (SAC), Westpac Airport Shuttle, etc.

DUTIES AND RESPONSIBILITIES:
As a Motor Vehicle Dispatcher, performs difficult and time critical scheduling of transportation resources while determining motor vehicle assets and drivers by providing routes, destination information and instructions to the drivers, and preparing documents pertinent to transportation services.  Conducts data entry in various automated systems and applications such as Microsoft SQL, Access, and Excel for statistical analysis.  Determines the vehicle best suited for the particular purpose, time and distance constraints requested by customers in order to maximize efficiency and support in the most cost-efficient manner.

Receives service requests via daily phone calls, emails, verbally and coordinates with customers to determine requirements.  Prepares mission documents including trip tickets, expressway toll certificates, and other documents as deemed required.  Considers customers¿ needs, resource allocation, cost-efficiency, and daily factors in assigning requests to drivers.

Ensures drivers are aware and operate on established routes and familiar with the military installations island-wide as well as public roads, expressway, local traffic laws and regulations, and daily traffic conditions.  Takes calls from drivers to assist in navigation and assists with the difficult situations on pick-up or drop-off locations.

Checks driver¿s trip tickets, receipts and other documents upon drivers¿ return and closes the service requests at the completion of the mission.  Records and documents information from drivers and distributes to appropriate personnel.  Performs administrative work using various computer applications for reports and monthly statistics.

May periodically operate motor vehicles such as vans, sedans, 67 passenger buses as required due to last minute mission changes or emergencies.

In coordination with the Transportation Supervisor, schedules maintenance and repair of the vehicles and coordinates with maintenance section as required to repair malfunctions or minor maintenance requirements.

Advises the supervisor of maintaining adequate staff level, recommends qualified applicants, relays training needs, and provides information on performance of the individuals.

Provides World Class Customer Service with an emphasis on courtesy.  Assists customers and communicates positively in a friendly manner.  Acknowledges customers, smiles and makes eye contact.  Asks questions to determine, verify and solve problems.  Checks for satisfaction on the quality of goods and services.  Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.

Adheres to safety regulations and standards.  Uses required safety equipment, and observes safe work procedures.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.

Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.  

Performs other related duties as assigned.

PHYSICAL EFFORT:
Heavy physical effort is required to maneuver long and heavy vehicles, especially when backing up. Lifts and carries objects up to 45 lbs independently and objects over 45 lbs with assistance.

WORKING CONDITIONS:
Predominantly works in an office environment however will be exposed to noise typically found in and around vehicle maintenance facilities. Operates vehicles in all types of traffic and weather on public roads and is exposed to danger of serious accidents.

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

BASIC REQUIREMENTS:

  1. Successfully completed education above high school level in any field. (This education must be obtained in an accredited business or technical school, junior college, college or university)

           OR

           Appropriate combination of education and experience which provided specialized knowledge and understanding of transportation programs or operations

           OR

           Experience including one year equivalent to at least NF02, which provided general knowledge and understanding of transportation programs or operations.

        2. Must possess or be able to obtain 67 passenger bus Government Vehicle Driver's License.

        3. Must be able to pass a Medical Surveillance Qualification Certificate for Drivers.

        4. Must be able to accommodate flexible work schedules to include night time, weekends and holidays.


QUALIFICATION REQUIREMENTS:

  1. Prior experience as a motor vehicle dispatcher or dispatch operations is desirable.
  2. Ability to read a street map and select safe, legal and alternate routes to avoid heavy traffic or other delaying conditions. Knowledge in on-base and Japanese traffic laws and regulations, street signs and traffic conditions.
  3. Ability to control stressful situations and effectively multitask as required.
  4. Ability to make decisions at a moment's notice to resolve any issues as well as support periodic short-fuse tasks.
  5. Knowledge in operating Microsoft Programs to include Word, Excel, PowerPoint, Access, etc.
  6. Strong verbal and written communication skills which demonstrate ability to communicate effectively with internal and external employees within MCCS and the military and civilian personnel.
  7. Must be able to verbally communicate with Japanese Host Nation employees.
  8. Must possess excellent customer service, interpersonal skills, tact, and problem-solving abilities, a team player, and proactively identifying opportunities for continuous improvement.


This position is designated as being subject to unannounced random drug testing under the Department of Navy's Drug-Free Workplace Program.  The selected applicant must have a negative drug test result before employment may begin.  An offer of employment will be rescinded if the selected applicant fails to report to any of the scheduled appointments or fails the pre-employment drug test.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
           *Education/certification certificate(s), if applicable.
           *If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

•      Stability of Federal Civilian Service

•      People with passion for doing work that matters

•      Quality of Work Life Balance

•      Competitive Pay

•      Comprehensive Benefit Packages

•      Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website:

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

THIS POSITION IS FOR APPLICANTS CURRENTLY RESIDING IN OKINAWA OR ARRIVING ON OFFICIAL GOVERNMENT ORDERS TO OKINAWA WITHIN 30 DAYS. 

MILITARY SPOUSE PREFERENCE (MSP) - IAW DoDI 1400.25, Volume 315.

  • Applies to positions in grades NF-3 and below, and equivalent Craft & Trades and Child and Youth positions.
  • May be exercised once per permanent relocation (PCS), when appointed to a regular full or part time position.
  • Per DoDI 1400.25, volume 315, Enclosure 3, para 2.h.1, MSP eligibility terminates upon acceptance or refusal of an offer of a continuing position (part-time or full-time) in the federal service for which the spouse has registered for employment, whether or not preference was applied. 
  • Applicants hired into flexible positions (0-40 hours per week) or regular position with a time-limited appointment will not lose their spouse preference eligibility until movement or hired into a regular full or part time position.  
  • The time period for MSP eligibility begins 30 days before the military sponsor's reporting date to the new duty station, if accompanied, or at any time thereafter during the tour.

All military and DoD civilian spouses are required to provide a copy of their sponsor's orders during the application process. 

Agency contact information

CAMP BUTLER MCCS
Address
CAMP BUTLER MCCS
MARINE CORPS COMMUNITY SERVICES
ATTN: NAF PERSONNEL OFFICER
FPO AP, 963735023
JPN

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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