Summary
Incumbent serves as the MWR Director within Fleet and Family Readiness (FFR) Programs. The primary purpose of this position is to serve as the principal and staff supervisor for MWR programs, and is responsible for the planning, development, administrative management, operations and maintenance of comprehensive Quality of Life programs for Navy personnel, their family members, retirees, and other eligible patrons.
This job is open to
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
Program management 75% of incumbent's time:
- Serves as the principal MWR program director and senior advisor to the Installation FFR
Director (IN9), Executive Officer (XO), or Installation Commanding Officer (ICO), overseeing
the administration and execution of all installation MWR programs and operations
- Formulates, justifies and executes comprehensive operating and capital budgets, Appropriated
Funds (APF)/Uniform Funding Management (UFM) and Nonappropriated Funds (NAF), to
support ongoing programs and proposed program offerings
- Provides strategic administrative and technical direction for program budgeting, marketing,
facility maintenance, staffing, and logistical operations
- Authors, issues, and enforces local policies, instructions, and standard operating procedures
(SOPs) to ensure operational objectives are communicated and met
- Develops and implements organizational procedures to continuously improve the financial
posture, profitability, and internal controls of the local NAF Instrumentality
- Interprets higher-headquarters directives and monitors command compliance with all policies
and operating guidance issued by Commander, Navy Installations Command (CNIC)
- Directs and coordinates local MWR policies to ensure all program elements align with Navy
community support requirements and installation mission goals
- Drives operational efficiency across MWR programs to achieve the most cost-effective and
business-minded approaches to daily operations
- Conducts internal reviews of MWR operations to ensure strict compliance with governing
Department of War (DoW), Department of Navy (DoN), and CNIC directives and prescribed
fiduciary standards
- Oversees the maintenance and serviceability of MWR physical infrastructure, collaborating with
Naval Facilities Engineering Systems Command (NAVFAC) on sustainment, restoration,
modernization, and new construction projects
- Analyzes financial and operational data through Systems, Applications, and Products (SAP)
financial management system to compile monthly and annual reports, identifying negative trends
and directing corrective actions
- Directs the expansion, relocation, or discontinuation of services and activities based on patron
demand, market analysis, and program objectives
- Develops long-range strategic plans within the framework of available funds, manpower,
facilities, equipment, supplies, and existing services
- Establishes and maintains active liaison with tenant commands, Region N9/N92, outside
agencies, and professional organizations to coordinate cross-functional initiatives
- Evaluates management procedures and departmental programs through financial projections,
audits, and inspections. Requires regular on-site visits to MWR activities across the installation
Area of Responsibility (AOR), necessitating the operation of a government-owned or
commercial motor vehicle
- Directs MWR contingency planning and emergency response operations (e.g., natural disasters,
base closures, or exercises) to sustain essential community and fleet support functions under
emergency conditions
- Oversees the identification of MWR operational requirements for commercial contracts,
coordinates with regional contracting offices, and monitors contractor performance to ensure
services delivered meet the needs of the Navy community
Supervisory 25% of incumbent's time:
- Directs work to be accomplished by a multi-tiered workforce of NAF and APF employees
- Exercises second-level supervision over a diverse operational workforce, which may include
Foreign National (FN) employees with various classifications, and serves as the Senior Rating
Official (SRO) for activity managers within the AOR
- Assigns work, establishes overall priorities, and develops project schedules based on operational
requirements, task difficulty, and individual employee capabilities
- Evaluates subordinate performance, conducts annual performance reviews, and sets clear,
measurable performance standards
- Exercises full authority for organizational staffing decisions, including selecting candidates for
vacancies, directing promotions, and approving reassignments or organizational restructures.
- Identifies staff training and developmental needs, ensuring personnel receive the necessary
technical and professional training to maintain high-quality program delivery
- Promotes employee relations by resolving informal complaints, mediating grievances, addressing
potential disciplinary or performance issues in a timely manner, and executing appropriate
corrective actions as necessary
- Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free
of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and
adhere to the policy; and ensures treatment of all staff is fair and equitable
- Ensures subordinate staff adhere to Navy safety and occupational health standards, maintaining
safe working conditions across all MWR facilities
Requirements
Conditions of employment
- Must pass all applicable records and background check.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must be able to obtain and maintain a Secret Security Clearance.
- An OGE Form-450, Confidential Financial Disclosure Report, is required upon entry and annually, per DoD Directive 5500-7R.
- Must have or be able to obtain and maintain a valid state driver’s license.
- Must be able to work varied work schedules to include nights, weekends and holidays.
- Occasional travel of less than 10% percent may be required.
- Starting May 7, 2025, non-affiliated individuals selected for employment will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (More information in required documents section)
Qualifications
Specialized Experience Required: You must meet the following requirements by the closing date of this announcement. One year of specialized experience demonstrating the ability to perform the duties of this position. This experience must be directly related to the work of the position. Experience must show progressively responsible administrative/management work.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess:
- Knowledge of the principles, methods, and techniques of business and public administration.
- Knowledge of CNIC's organizational structure, function, mission, and policy decisions affecting
the organization.
- Knowledge of MWR mission, vision, and functions, including the goals, principles, and
techniques required for program delivery.
- Knowledge of pertinent DoW and Navy regulations, instructions, and policies pertaining to Fleet
Readiness Programs.
- Knowledge of APF/UFM and NAF financial management, including budgeting, financial
execution, cost analysis, and business planning.
- Knowledge of general business principles for NAF, including profitability, financial reporting,
internal controls, auditing, purchasing for capital improvements and renovations.
- Knowledge of NAF construction and facility management policies, including project submission
requirements, funding limitations and the administrative procedures for overseeing major
maintenance and capital improvement initiatives.
- Knowledge of Navy APF and NAF contract administration.
- Skill in the use of SAP financial management system.
- Knowledge of CNIC's EEO policy and procedures.
- Skill in providing oversight and strategic direction for a diverse range of MWR functional areas
and programs.
- Skill in the use of Microsoft Office Programs (e.g., Word, Excel, PowerPoint, Outlook, Teams,
SharePoint).
- Skill in resource planning and the oversight management of varied MWR functions to ensure
best use of resources.
- Ability to apply analytical and evaluative methods to identify needs, trends, and performance
measures.
- Ability to establish realistic long and short-term goals and objectives, set achievable deadlines
and react quickly to changing priorities
- Ability to perform the full range of supervisory and managerial duties, including monitoring
performance and ensuring internal control procedures are operative.
- Ability to plan, schedule, and supervise work to achieve the most efficient utilization of
facilities, employees, and equipment.
- Ability to communicate effectively, both orally and in writing, including the interpretation of
complex instructions and directives.
- Ability to persuade, motivate, and deal diplomatically but firmly with senior officials, often in an
adversarial environment.
- Ability to develop and effectively deliver presentations or briefings.
Education
Education may not be substituted for specialist experience at this level.
Additional information
Salary is dependent on experience and/or education.
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Resume
- Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:
Vendors
- Dependents aged 18 and older
- Service Providers
- Veterans with service-connected disabilities
- Contractors
- Visitors (includes visitors in same vehicle with CAC holder)
- Transportation services (taxi, limo, ride share)
- Agent, Assist, Aid, Care Giver Letters
- Au Pairs, Child Care Providers
What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:
- U.S. passport or passport card
- Military ID card (Common Access Card or CAC, DoD retired ID card)
- Permanent resident card (Green Card)
- Transportation Worker Identification Credential (TWIC)
- Enhanced Driver's License (EDL)
- Other forms of identification accepted by the Department of Homeland Security
How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:
- Proof of identity (e.g., birth certificate, passport)
- Proof of Social Security number (e.g., Social Security card)
- Two proofs of residency (e.g., utility bills, bank statements)
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on close date to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13083998
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.