• Serves as the NAF HR Office point of contact and subject matter expert for the enrollment, administration and maintenance of all CNIC NAF Benefit programs.
• NAF benefits suite includes medical, dental, life insurance, disability, Flexible Spending Plan (FSA) or Health Savings Account (HSA), Retirement Pension Plan and 401k Savings and Investment Plan.
• Provides clerical and technical assistance in the area of employee benefits, with responsibility for entering all benefit elections into the HR Information Systems (SAPHR).
• Serves as a troubleshooter and aids with providing advice and guidance on employee benefits problems and/or questions.
• Answers questions and advises on insurance and retirement plan eligibility for current, former or prospective employees including counseling retiring employees.
• Provides benefits orientation to new hires and employees with category changes.
• Prepares forms for completion and prepares package with benefits brochures and other informational literature for benefits orientation.
• Uses email, word processing, spreadsheets, presentations software to prepare correspondence, materials and reports related to benefits.
• Provides benefits presentations to employees.
• Prepares and submits retirement estimate requests to CNIC HQ Retirement Point of Contact (POC).
• Provides retirement application forms to employees and reviews completed forms for accuracy. Submits retirement application packages to CNIC HQ Retirement POC. Ensures retirement related forms are current.
• Processes all WC claims and corresponds regularly with the carrier, supervisor and employees, with the goal of getting employees back to work.
• Performs data entry into WC claims portal.
• Issues appropriate WC Forms as needed to employees and adjuster.
• Prepares 52 week wage statement for employees with lost time and submits to adjuster.
• Provides authorization to providers for treatment of employees.
• Advises employees on long-term absence due to WC or Long Term Disability (LTD) of benefits premium payment requirements orally and in writing.
• Prepares benefits premium payment notice letters to provide employees.
• Advises HR Assistants of employees' WC Status.
• Provides Worker's Compensation status reports to N941.
• Manages employee eligibility and participation in extended leave programs including Family Medical Leave (FMLA), Paid Parental Leave (PPL), LTD, etc. to include providing employees with proper forms to complete.
• Maintains records and reports of employees on FMLA, PPL and LTD.
• Contacts CNIC HQ Benefits POC to resolve benefits issues that cannot be resolved locally.
• Coordinates all matters related to open enrollment including liaising with CNIC HQ to gather the most up to date and current benefits information and forms.
• Promulgates benefits open enrollment information to entire region.
• Performs other related duties as required by operations.

Conditions of employment

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must be able to obtain and maintain a T3 Secret level security clearance.

Qualifications

• A minimum of two years of human resources and benefits experience; OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above.
• Knowledge and ability in operating Microsoft Programs such as Outlook, OneNote, Word, Access and Excel to perform data entry and data gathering; create various charts and statistical reports. Experience with HR Information Systems such as SAPHR and Kronos preferred.
• Must possess excellent customer service skills, interpersonal skills, and problem-solving abilities, and be a team player who keeps the organization's best interest in mind.
• Ability to work independently and efficiently in handling multi-task assignments and prioritizing work in a fast-paced, dynamic work environment.
• Skill in both written and oral communications, with an ability to convey policies and/or procedures in a professional manner to all levels of the work force, and to develop training and briefing materials for managers and human resources staff.
• Skill in fact finding and researching files to find relevant information and to logically organize and report on collected information.
• Ability to understand and provide basic program information including knowledge of Affordable Care Act (ACA) reporting requirements.
• Ability to document workflows and follow specific steps in a process and describe the process to others.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

The following documents are required at the time of application:

• Resume
• Proof of education/training: provide a copy of your awarded/conferred college transcript(s); if degree hasn't been conferred, provide copy of HS Diploma, GED, or equivalent
• If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
• If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
• If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
• If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

• Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.
  
  Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
  
  Foreign high school transcripts or diplomas do not require credential evaluation but must be in English or a certified translation.

Next steps