Summary

The primary purpose of this position is to serve as director of the department and technical advisor in the planning, organizational development, administrative management and staff supervision of base-wide and remote locations
morale, welfare and recreation programs. This position serves as the staff supervisor to ensure the effective accomplishment of the overall MWR coordination functions in support of all tenant commands and activities onboard NAVSTA Great Lakes.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

Organizational Management 35%

Serves as the administrative and technical expert/advisor to the Commanding Officer, NAVSTA Great Lakes in matters pertaining to general MWR program administration, equipment, fund management and procurement.
Analyzes local policies, procedures and functional systems in support of mission readiness of personnel served onboard NAVSTA Great Lakes. Develops organizational procedures and policies to improve overall managerial and financial postures of the local MWR fund. Conducts local reviews of MWR activities to ensure compliance with governing directives and prescribed fiduciary standards.
Acts as the MWR Liaison between NAVSTA Great Lakes and Navy Region MidAtlantic on matters pertaining to the MWR
Prescribes required standards of ethical conduct expected of all Morale, Welfare and Recreation Department employees in accordance with SECNAVINST 5370.21.
Ensures all recreational services resources are protected against theft and abuse; are utilized for official use only; and efficiency in the use of all government resources is the watchword and will be adhered to accordingly.

Policy and Procedures 40%

Coordinates local policy relating to the operation of activities at Great Lakes which provide MWR services in support of the Navy community as well as the functioning of the various MWR program elements to ensure overall achievement of most cost beneficial approaches to their operation. In this capacity, the incumbent:
Serves as control point for overall Navy policy concerning the provision of MWR services;
Coordinates inputs from tenant commands and activities including councils, boards and advisory groups with respect to required services and effective operations;
Monitors command compliance with policy and operating guidance and procedures promulgated by Commander, Navy Installations Command and Commander, Navy Region Mid-Atlantic
Reviews overall financial plans and projections and monitors financial performance within respective local MWR program elements throughout NAVSTA Great Lakes;
Acts personally on complex and delicate problems having implications reflecting on overall MWR policies and procedures command-wide;
Maintains liaison with staffs of respective commands and tenant activities, CNRMA program managers, outside agencies and professional organizations concerning MWR type operations.
Serves as Contracting Officers Representative (COR) on government entertainment or services contracts, as needed.

Program Evaluation 15%

Continuously evaluates management procedures and departmental programs by analysis of financial plans and projections of the various MWR service activities, analysis of inspection reports, auditing and accounting inspections/visits and by personal visits to other MWR activities under the cognizance of CNIC or other DoD/commercially operated components.
Evaluates the overall effectiveness of individual programs and supervises the development and implementation of remedial measures to correct management deficiencies.
Manages the approved programs standards and maintains all DoD/CNIC required accreditations.

Financial Management 10%

Provides management supervision of non-appropriated fund accounts and assigned appropriated fund accounts.
Monitors expenditures to ensure fund integrity and that maximum benefits are obtained.
Advises Commanding Officer, NAVSTA, Great Lakes on matters concerning the security, availability and status of MWR/funds and on matters concerning control and utilization of approximately 11million dollars of non-appropriated fund revenue that flow through the system annually.
Develops and submits budgets for both non-appropriated (NAF) and appropriated
funding (APF) in excess of $17M.

Requirements

Conditions of employment

Must pass all applicable records and background check.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)
Must be able to obtain and maintain a Secret Security Clearance.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

Knowledge of Navy MWR management practices, theories and techniques which provide a basis to assist in planning and implementing ashore MWR programs. This includes detailed knowledge of Program Policies, Instructions and Operating Manuals.
Knowledge of NAF and APF funding sources and procedures for securing funding through chain of command.
Skills in prioritization of effort, interpersonal communications (written and oral), customer relations and conflict resolution.
Knowledge of the Navy military organization and function; and Navy policies and procedures for directing proper administration ashore.
Knowledge of ashore commands' environment, routines, and organizational structures.
Ability to identify and solve problem areas. Ability to deal effectively with all levels in the chain of command. Innovation and high degree of perception to identify and recommend management improvements that have the potential to improve all Navy commands.
Ability to direct and coordinate difficult and complex programs and ability to develop, apply and adjust plans and policies to attain objectives.
Ability to make decisions or recommendations which have/will have a significant impact on recreational services policies or programs.
Ability to work as a team player within the organization.
Skill in the use of MS Word, Excel, Power Point and SAP financial software.
Ability to execute duties as a Contract Officer or Contract Officers Representative, for official Navy contracts, as needed.

Education

This position does not have a positive education requirement.

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

Resume
Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:

Vendors

Dependents aged 18 and older
Service Providers
Veterans with service-connected disabilities
Contractors
Visitors (includes visitors in same vehicle with CAC holder)
Transportation services (taxi, limo, ride share)
Agent, Assist, Aid, Care Giver Letters
Au Pairs, Child Care Providers

What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:

U.S. passport or passport card
Military ID card (Common Access Card or CAC, DoD retired ID card)
Permanent resident card (Green Card)
Transportation Worker Identification Credential (TWIC)
Enhanced Driver's License (EDL)
Other forms of identification accepted by the Department of Homeland Security

How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:

Proof of identity (e.g., birth certificate, passport)
Proof of Social Security number (e.g., Social Security card)
Two proofs of residency (e.g., utility bills, bank statements)

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 01/04/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12856803

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRMA NAF HRO

Email: CNRMANAFHR@us.navy.mil

Address: NAVSTA Great Lakes
1682 Piersey Street Building KN
Norfolk, VA 23504
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

MWR INSTALLATION PROGRAM DIRECTOR Job in Great Lakes, IL