MWR Marina Assistant Manager Job in Coronado, CA

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

• Veterans

  Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

• Military spouses

  Military spouses relocating under PCS orders or whose spouse is 100% disabled or died while on active duty.

Duties

• Assists with the economic and efficient operation of the assigned Sailing Center and Marina.
• Assists with the day-today operaions of the facility, including, but not limited to: overseeing and directing work for assigned staff; ensuring a safe and pleasurable environment for all patrons; ensuring the cleanliness and good repair of the facility; and reporting damages, mechanical or other breakage or malfunction, and safety hazards to the marina manager.
• Manages sales entries into designated Point of Sale (POS) system.
• Verifies, registers, issues and audits change funds, prepares and provides oversight of Daily Activity Reports (DARs) and deposits.
• Assists with procurement requests, inventories and manages physical assets, resale inventory and rental equipment.
• Maintains control over rental gear inventories. Ensures proper upkeep, maintenance and replacement of equipment.
• Promotes, schedules, and manages the conduct of fishing tournaments, sailing regattas, and other special events.
• Programs necessary resources for the purchase of supplies, equipment and resale merchandise.
• Oversees the operation of the marina store and assists with sailing lessons as designated by the Marina Manager or MWR Director. Carries out necessary communications with other MWR personnel that support Marina and Sailing Center activities, boater's participation, marketing, purchase of equipment and accessories.
• Assists with the developing and overseeing of employee schedules and certification of timecards and payroll.
• Trains and coordinates employee development and training with outside resources in the industry.
• Provides input to performance evaluation, counsels assigned personnel, and recommends personnel actions, including selections for hire, recommendations for corrective actions, or recommendations for recognition and awards.
• Ensures customer service and resolution of patron issues with minimal adverse impact on functional programs.
• Manages patron call screening, customer service, and general office duties including email, filing, scanning, letter drafting, organizing, managing accounts receivables, data entry including invoicing, bill entry, and payment entry.
• Supports the Equal Employment Opportunity (EEO) policy, and ensures compliance with fire safety, security, and other environmental issues.
• Ensures the facility is functioning in a smooth, safe and efficient manner, in the absence of management. This includes serving as point of contact (POC) to assigned subordinate staff, assuring tasks are processed and completed. Ensures customers and staff are provided necessary supplies and equipment. Resolves minor problems and employee complaints.
• Ensures Marina and Sailing Center's safety boats are properly fueled and cleaned each morning and secured at end of day. Operates safety boats, if needed, during training sessions, regattas or other on-the-water activities.
• Assists patrons who pull boats to and from their storage rack, transports hulls to the floating dock, launches boats and watercraft, oversees dock approach, assists in mooring, pump out station operation and fueling boats.
• Performs minor maintenance, which may include, but is not limited to changing batteries, scraping and cleaning boat bottoms, painting, varnishing boats, repairing piers and decking and replacing floats as necessary. Tows disabled boats to assigned slips or dock.
• Communicates with patrons to assist with basic boating needs and maintains order. Monitors docks, checking for improperly tied boats, retying as needed to prevent loss or damage to boat or dock. Ensures patron vessel insurance, registration and other required documentation is current and patrons adhere to marina policies.
• Cautions patrons of disorderly behavior or unsafe techniques or practices. Resolves problems in a tactful, diplomatic manner. May be required to tactfully remove disruptive patrons from the facility.
• Performs dock inspections before operation opens and at closing to ensure Marina's safe operations. Inspects Marina daily to ensure area is clean and free from debris and other hazards. Performs basic cleaning duties to maintain a constant and clean working area and ensures all current sanitation requirements are followed and maintained. Sweeps, mops floors and dock; if needed washes walls, windows, blinds and other surfaces. Replaces light bulbs as needed.
• Maintains restrooms, bath and laundry houses ensuring they are clean, orderly and sanitary at all times. Ensures bathrooms are disinfected, deodorized and are ready for customer use. Ensures bathroom replenishment occurs for bathroom tissue, hand towels and soap.
• Assists in issuing and receiving rental equipment from customers, assists customers in hooking up trailers, loading and unloading of equipment into personal vehicles.
• Performs other duties as assigned

Requirements

Conditions of Employment

• Occasional travel of less than 20% may be required.
• This position may be designated as mission essential personnel who are called upon for inclement weather and is subject to recall.
• Must be able to pass a standard swim test by swimming two widths of the pool without touching bottom or any other support.
• Must successfully complete the Intermediate Marina Manager (IMM) course offered through AMI within the first year of hire.
• Incumbent must possess or be able to obtain the following within 30 days of hire: CPR Certification, First Aid Certification, National Association of State Boating Law Administrators (NAS BLA) Safe Boating Certification, or equivalent.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must meet federal suitability requirements including successful completion of background investigation.
• Must have or be able to obtain and maintain a current state driver's license.

How You Will Be Evaluated

Required Documents

How to Apply

Applications are not accepted in person or via email. Applicants must apply online.

Click the blue APPLY button at the top of this announcement to apply.

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.