MWR Pro Shop Manager Job in Monterey, CA

Vacancy No. 25-12767730 Department Commander, Navy Installations
Salary $52,169.00 to $58,429.00 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 7/17/2025 Close Date 7/23/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Monterey, CA


Summary

This position is located within the Navy Region Southwest Region, Fleet and Family Readiness Program, Fleet Readiness Department. The incumbent will be responsible for the daily operation and management of the retail Pro Shop, Driving Range and Cart Barn associated with the Monterey Pines Golf Course, located at Naval Support Activity Monterey, CA.

Duties

  • Provides day to day administrative and technical supervision of a workforce consisting of Noh-Appropriated (N/\F) employees
  • Ensures approved staffing levels are maintained to support; programs and operations in a cost effective manner.
  • Plans work to be accomplished.
  • Sets priorities and establishes schedules for work completion.
  • Distributes and balances work based upon priority, skill requirements, and level of difficulty.
  • Discusses work in progress, answering questions from team members concerning procedures, directives, policy, etc., as well as technical questions.
  • Evaluates performance of subordinates and provides specific recommendations related to training needs. Responsible for training, supervising, scheduling, and evaluating all employees within the branch.
  • Participates in interviews and recommends selection for all new hires within the branch, initiates appropriate disciplinary action; and resolves complaints from employees.
  • Assures equality in determining selection, assignment, training and promotion, discipline and incentive awards to employees.
  • Recommends awards or bonuses for supervisory and non-supervisory personnel and changes in position classification, subject to approval by higher level supervisors. Controls attendance and leave ensuring adequate work force is available at all times to accomplish the mission.
  • Routinely approves sick and annual leave.
  • Actively supports and promotes all aspects of the Equal Employment Opportunity (EEO) Program and Affirmative Action Plan as directed by applicable laws and regulations, and to communicate this support to subordinates, minority groups, and women. Ensures all laws and regulations concerning Merit System Principles and Prohibited Personnel Practices are adhered to.

Requirements

Conditions of Employment

  • Must be able to obtain and maintain First Aid and CPR Certifications.

Qualifications

Knowledge of management procedures and general business practices related to the management of a pro shop/retail facility.
Incumbent must possess a practical knowledge of commercial, retail and a good knowledge of policies/procedures pertaining to operations including accounting, merchandising and patron control.
Basic knowledge of rules and etiquette of the game of golf and golf tournament operations.

Must be experienced in providing exceptional customer service to all.

Education

This position is not in a positive education series.

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Résumé
  • Proof of education/training: provide a copy of your awarded/conferred college transcript(s)
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Applications are not accepted in person or via email. Applicants must apply online. Click the blue APPLY button at the top of this announcement to apply.

Agency contact information

Anne Bullard
Address
NSA Monterey
1 University Circle-HE057
Monterey, CA 93943
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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