Duties
Provides customer service, information and support of Community Recreation programs and activities.
Service to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or pre- packaged retail items.
Assists in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and entering program data.
Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.
Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports.
Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources.
Ensures all rental or check-out forms are properly completed and reservation and check- out procedures are followed.
Notifies supervisor or program lead if damage or loss has occurred.
Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.
Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations.
Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value.
Provides support for Community Recreation event set up and break down.
Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.
Adheres to NAVMED P-5010 sanitation requirements.
Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.
Assists in the creation of professional proposals, execution of agreements and follow-up.
Performs community outreach to assist in the development of contacts.
Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
Promotes use of recreational E-reading resources available through online MWR Library Program resources.
Seeks ways to promote MWR facilities and events through outreach opportunities on base.
Assists in updating of electronic and multi-media support tools, as needed.
Performs entertainment and promotion scheduling.
Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events.
Actively supports the command statement on adherence to EEO principles and policies.
Assists with recruitment, training and scheduling of Community Recreation staff.
Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics.
Performs other duties as assigned as they pertains to the duties of this position.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 01/01/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to usn.ncr.cnicwashingtondc.mbx.naf-hrinquiries@us.navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.