MWR Recreation Assistant (Lead Programmer) Job in San Diego, CA

Summary

This job is open to

• Internal to an agency

  Current federal employees of the hiring agency that posted the job announcement.

• Military spouses

  Military spouses relocating under PCS orders or whose spouse is 100% disabled or died while on active duty.

Duties

• Serves as duty manager to ensure the facility is functioning in a smooth, safe and efficient manner. This includes serving as point of contact to assigned subordinate staff, assuring tasks are in process/complete, providing necessary supplies and resolving minor problems and complaints of the employees.
• May make recommendations to the supervisor in regard to work performance of assigned staff.
• Upon arrival, the incumbent checks the work schedule, taking note of on-call personnel for emergency needs.
• Ensures the facility is open and closed at the posted time and in a state of cleanliness both inside and out.
• Reviews the schedule of events and ensures the facility is prepared prior to the scheduled start time.
• Responsible for issuing, receiving and controlling cash receipts and change funds under custody.
• Upon end of shift or closing, ring out cash register. Assures the Daily Activity Report (DAR) is completed and certifies cash count of receipts and change funds turned in by individual cashiers.
• Determines cash shortages or overages by comparing total of cash receipts against cash register readings.
• Completes the deposit form in accordance with local procedures.
• Ensures all keys are turned into the lock box and/or cashier's bag.
• Circulates among the patrons to maintain order, warns patrons of disorderly behavior and attempts to resolve problems in a tactful, diplomatic manner.
• May be required to tactfully remove disruptive patrons from the facility.
• Upon closure of the facility, completes fire and safety checks, secures all doors, windows, storerooms, etc. Notifies the "trouble desk" of the Public Works Department (CWPD) of any emergencies that may occur.
• Prepares and submits daily report of night operations, to include both minor and serious incidents. This includes equipment breakdown or repairs, leaks, personnel/staffing problems related to work situations and any other information that may affect the operation of the facility and/or management decisions.
• Assists the Recreation Specialist in the administration of programs and services of the assigned recreation, internet, and/or single sailor facility or program, to ensure it functions in a smooth, safe and effective manner.
• The recreation facility may include the following: general or single sailor recreation area(s), movie room or theater, TV area, music room, video games and/or internet, billiards, ping pong tables, vending areas and/or food and beverage, Liberty/Single Sailor program, and outdoor recreation area.
• Greets patrons, answers questions by phone or in person, issuing games and equipment, preparing reports, collecting fees, and maintaining operations in accordance with rules/regulations of the recreation facility.
• Operates cash register, makes change and prepares the Daily Activity Report (DAR), turning in all money at the end of shift
• Registers and processes new computer center users on basic procedures and system operation to new customers.
• Diagnoses and logs minor common system hardware, software and user problems.
• Recommends or performs minor remedial actions to correct problems based on direction from contractor and a basic knowledge of system operations.
• Refers major or complex hardware problems to contractor for diagnosis and correction.
• Circulates among patrons to assure service is satisfactory to promote good patron relationships and to enhance the image of the facility.
• Provides information and general instructions concerning use of equipment and facility.
• Receives and resolves customer complaints, reporting any problem areas/issues beyond normal operation procedures to the supervisor.
• Informs patrons of the nightly movies, television specials, upcoming Liberty programs and events, and other entertainment scheduled in the recreation facility.
• Shows and monitors movies as scheduled or as requested during open time frames.
• Assists with program promotions, scheduling, set-up/breakdown and implementation of special events, trips and tours.
• Visits barracks, ships, workspaces and other populated areas to promote current events and activities.
• Assists with local and distant day and overnight trips completing required follow-up evaluation upon return.
• Maintains basic security of the recreation facility, including enforcing tobacco and alcohol restrictions.
• Checks facility for security, via facility walk-through and monitoring security camera system.
• Reports fire or fire hazards to proper authorities.
• Maintains key control of all recreation facility keys.
• May make minor repairs to facilities and equipment.
• Reports any maintenance problems, material deficiencies and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.
• Performs other related duties as assigned.
• May be assigned to other facilities/program areas as needed to cover peak times, assist with special events, or cover staff shortages.

Requirements

Conditions of Employment

• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must meet federal suitability requirements including successful completion of background investigation.
• Work is performed both indoors and outdoors, without a fixed schedule. Administrative work is performed in a normal office setting.
• Irregular working hours may be required to include overnight trips, early shift, late shift, evenings, weekends and holidays when the need arises.
• May have to obtain and maintain the following certification within 90 days of hire: Emergency First Responder or Cardiopulmonary Resuscitation, Food Handlers and/or C.A.R.E (Controlling Alcohol Risks Effectively).
• Wearing of protective clothing and equipment may be required as situations warrant.

How You Will Be Evaluated

Required Documents

How to Apply

Applications are not accepted in person or via email. Applicants must apply online.

Click the blue APPLY button at the top of this announcement to apply.

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.