Duties
Administrative Support (includes but not limited to):
. Provides customer service to patrons using the facility, to include: greeting customers; checking
identification cards to ensure only authorized users are entering facility; issuing and receiving
gear/equipment; and registering patrons for facility use, events, and/or classes.
. Answers telephone, providing information in regards to facility hours of operation, upcoming
special events and programs, etc.
. Completes the Daily Activity Reports, handling cash where fees apply, verifying the amount of
money collected and dropping the cashier bag in the drop safe.
. Assists in planning, scheduling, and publicizing various activities and maintaining related
supplies in order to attract and motivate participants.
. Oversees the sale of retail items associated with activities.
. Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from
the standpoint of participants' responses, resources, and program objectives.
. Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to
management.
. Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the
required basic program categories and additional ones possible through available resources and
desirable in terms of participant's interests and needs.
Instructional Support (includes but not limited to):
. Monitors assigned participants in indoor and outdoor activities to include intramural sporting
events.
. Conducts instructional classes in the assigned recreational area.
. Performs basic fitness orientation; identifies and corrects unsafe fitness techniques.
. Demonstrates procedures common to the activities and instructs in the use of related equipment.
. Establishes/reviews the schedule of events, conducts tours, sets-up/prepares
gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim,
lifeguard training, exercise programs, races, pool parties, sporting events, etc.).
. Ensures adherence to regulations and safety procedures.
Facility/Equipment Maintenance (includes but not limited to):
. Ensures facility and sporting fields are open and/or closed at the posted time.
. Monitors and checks the security of premises.
. Monitors activity within the facility, circulating among the patrons to assist with basic use of
equipment/gear and to maintain good order and discipline.
. Ensures athletic playing surfaces are properly maintained, safe, and ready for play.
. Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs
general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all
times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors,
bathrooms, and locker areas; straightening equipment and accessories, etc.).
. Makes minor repairs to facilities and equipment when appropriate and assists with outdoor
maintenance.
. Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that
cannot be repaired in-house to the supervisor.
Requirements
Conditions of employment
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must meet federal suitability requirements including successful completion of background investigation.
- Work is performed both indoors and outdoors, without a fixed schedule. Administrative work is performed in a normal office setting.
- Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays when the need arises.
Qualifications
Combination of experience related to customer service and or recreation activity-based functions.
Ability to organize, plan, administer special events and entertainment activities.
Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.
Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
Knowledge of the functions, procedures, and operations of recreation activities.
Must have strong customer service skills.
Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures and print production.
Additional information
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
All individuals involved in the provision of child care services on a Department of Navy (DON) installation or in a DON-sanctioned program must complete the Installation Records Check (IRC). The IRC includes a check of the Substance Abuse Rehabilitation Program (SARP) records in the Alcohol and Drug Management Information Tracking System (ADMITS) database, a check of the Family Advocacy Program (FAP) records in the Fleet and Family Support Management Information System (FFSMIS), and an installation security/base check via the Navy Justice Information System (NJIS) database and/or other law enforcement systems. This information will be used to determine suitability for the applicant in accordance with criteria for automatic and presumptive disqualifiers, per DoDI 1402.05.
Per Department of Defense Instruction (DoDI) 1402.05. Background Checks on Individuals in DoD Child Care Services Programs, incumbents will be automatically disqualified for a conviction in either civilian or military court (to include any general, special, or summary court-martial conviction or if they received non-judicial punishment [under Article 15 or chapter 47 of Title 10, U.S.C]) for any of the following: a sexual offense, any criminal offense involving a child victim, or a felony drug offense. Additionally, the incumbent will be automatically disqualified if he/she has been held to be negligent in a civil adjudication or administrative proceeding concerning the death of or serious injury to a child or dependent person entrusted to the individual's care.
Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.
In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement. Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.
Required Documents
The following documents are required at the time of application:
- Résumé
- Proof of education/training: provide a copy of your awarded/conferred college transcript(s); if degree hasn't been conferred, provide copy of HS Diploma, GED, or equivalent
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.
Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
Foreign high school transcripts or diplomas do not require credential evaluation but must be in English or a certified translation.