MWR Recreational Lodging Manager Job in Point Loma Complex, San Diego, CA

Vacancy No. 25-12767212 Department Commander, Navy Installations
Salary $52,169.00 to $56,343.00 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 7/16/2025 Close Date 7/21/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Point Loma Complex, San Diego, CA


Summary

This position is assigned to the Morale, Welfare, and Recreation (MWR) Recreation Lodging operation at Naval Base Point Loma, Marina. The incumbent manages daily MWR Recreational Lodging operations with the facilities accommodations which may include Recreational Vehicle (RV) Parks, Vacation Rentals (Cottages, cabins, singles houses, townhomes, duplexes, mobile homes, hotels, apartments, and yurts), and/or Campgrounds. This position may manage one or multiple accommodations.

Duties

Program Management duties comprise 75% of incumbent's time and include but are not limited to:

  • Operates a professional Department of Defense (DoD) Recreational Lodging operation, consistent with those services and amenities provided in a similar commercial business.
  • Oversees the day-to-day management and maintenance of the Recreational Lodging property and insures that all discrepancies are corrected in a timely manner.
  • Establishes and manages a proactive guest relations and communication program to achieve and maintain superb customer service ratings.
  • Manages Guest Comment Card Program; responds to and resolves guest issues.
  • Develops and implements a continuous marketing program to ensure a high level of occupancy year round.
  • Manages and is accountable for the Non-Appropriated Billeting Fund (NABF). Responsible for the efficient and proper use of all non-appropriated fund (NAF) resources, including funds, personnel, facilities, supplies and equipment.
  • Prepares and participates in the development and execution of the installation MWR Recreational Lodging business plan, annual budget and capital plan that accurately reflect the property's potential business plan.
  • Develops and implements rental rates.
  • Ensures proper budgetary and accounting policies are implemented, providing effective cost control measures so a minimum self-sufficiency of 100% is maintained for the program.
  • Manages and purchases Furniture Fixture & Equipment (FF&E), supplies and equipment to maintain the facility.
  • Reviews all financial documents for accuracy and forwards to the Fleet Readiness business office for processing. Establishes internal controls to protect income, property, vehicles, resale, supplies and records.
  • Reviews monthly financial reports, compares to budget, and provides execution explanations for higher-level local and regional review.
  • Partners with other MWR programs for awareness and cohesiveness in support the enterprise mission.
  • Maintains accountability for the requisition, receipt, and storage of all inventory, consumable, non-consumable, minor property and fixed assets.
  • Coordinates with fiscal oversight during reviews of minor property and fixed assets.
  • Plans and implements renovations/repairs and reviews work in progress; primary liaison for recapitalization projects.
  • Performs regular analysis of projected projects and programs; considers operating budget, staffing requirements, plans trends, command mission and changing population
  • Manages property information and consistency for the site, central reservations, and online bookings.
  • Ensures the cleanliness and maintenance of all assigned buildings and grounds; reports and manages to completions hazardous conditions to proper authority. Performs weekly, monthly, and annual inspections of all spaces within the area of responsibility, documenting discrepancies and ensuring prompt resolution.
  • Assists with the preparation and implementation of emergency plans, evacuation procedures, and clean up.
  • Monitors associated contracts, Memorandums of Agreement or Understanding (MOA/MOU) in Area of Responsibility (AOR).
  • Develops performance work statements for contract services and measures compliance through inspections, audits, and customer critiques.
  • Ensures program complies with Local and Regional program policies, regulations, and procedures, and higher-level Navy and DoD instructions, regulations and program standards
  • Prepares reports for higher authority and analyzes, evaluates and implements instructions and notices from higher authority Supervisory duties comprise 25% of incumbent's time and include but are not limited to:
  • Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable.
  • Participates in section staffing decisions.
  • Ensures staff receives proper training to fulfill requirements of their positions.
  • Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
  • Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.
  • Conducts annual performance review, to include Individual Development Plan (IDP), for each staff member.
  • Provides immediate supervisory technical oversight for subordinates that may include NF-1, NF-2, and/or NA-2 positions and below.
  • Selects and oversees up to 2 volunteer camp hosts (RV Parks only).

Requirements

Conditions of Employment

  • Must successfully pass the E-Verify employment verification check.
  • Must meet federal suitability requirements including successful completion of background investigation.
  • Work is primarily performed in a normal office setting. The incumbent may be exposed to cold, heat or humidity when visiting various buildings.
  • This position has oversight for an operation that supports guest 24/7. The incumbent must be available and accessible at various hours including evenings, weekends, and holidays as necessary to meet mission requirements.
  • Must have or be able to obtain and maintain a current driver’s license, as travel to other facilities may be required within the normal scope of duties.

Qualifications

  • Knowledge of personnel policy and practices to handle human resources requirements in a government environment (e.g., recruitment, performance management, evaluation, etc.).
  • Knowledge of associated laws, regulations, and policies used by the DoD, Department of the Navy (DON) and other U.S. government agencies to effectively manage individuals and teams in the workplace.
  • Knowledge of CNIC's EEO policy and procedures.
  • Knowledge of the daily operations of a hotel or RV Parks to include safety; environmental and fire prevention regulations and practices; hotel management procedures; and front desk, housekeeping, and maintenance operating principles and practices.
  • Knowledge of an automated property management system(s) (experience with Epitome is desirable).
  • Knowledge of NAF budgeting; government procurement procedures; and fiscal, material, and cash management.
  • Knowledge of training and certification requirements for all staff
  • Ability to understand and utilize a wide range of military policies and regulations pertaining to often complex situations involving the planning, funding, construction, maintenance and utilization of government owned, leased, rented or contracted facilities.
  • Ability to recognize and define problems, identify alternative solutions, select the best course(s) of action, and submit suggestions or present useful new ideas to improve operations.
  • Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook).
  • Ability to independently plan, develop, prioritize and manage continuing projects, operations and programs.
  • Ability to analyze and prepare clear, concise, and technically sound reports related to work within the Branch.
  • Ability to develop and effectively deliver presentations and/or training.
  • Ability to perform the full range of supervisory duties.
  • Ability to communicate effectively both orally and in writing, in English.

Education

N/A

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

All individuals involved in the provision of child care services on a Department of Navy (DON) installation or in a DON-sanctioned program must complete the Installation Records Check (IRC). The IRC includes a check of the Substance Abuse Rehabilitation Program (SARP) records in the Alcohol and Drug Management Information Tracking System (ADMITS) database, a check of the Family Advocacy Program (FAP) records in the Fleet and Family Support Management Information System (FFSMIS), and an installation security/base check via the Navy Justice Information System (NJIS) database and/or other law enforcement systems. This information will be used to determine suitability for the applicant in accordance with criteria for automatic and presumptive disqualifiers, per DoDI 1402.05.

Per Department of Defense Instruction (DoDI) 1402.05. Background Checks on Individuals in DoD Child Care Services Programs, incumbents will be automatically disqualified for a conviction in either civilian or military court (to include any general, special, or summary court-martial conviction or if they received non-judicial punishment [under Article 15 or chapter 47 of Title 10, U.S.C]) for any of the following: a sexual offense, any criminal offense involving a child victim, or a felony drug offense. Additionally, the incumbent will be automatically disqualified if he/she has been held to be negligent in a civil adjudication or administrative proceeding concerning the death of or serious injury to a child or dependent person entrusted to the individual's care.

Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.

In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Résumé
  • Proof of education/training: provide a copy of your awarded/conferred college transcript(s)
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 07/21/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account.

Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/statusThe Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.

This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to usn.ncr.cnicwashingtondc.mbx.naf-usastaffing@us.navy.mil to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

Agency contact information

Irish Jacoby
Address
NAVBASE Point Loma
750 Pacific Coast Highway
San Diego, CA 92132-0058
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


© 2006-2025, exclusive of U. S. government job opportunity announcements