You must meet the following requirements by the closing date of this announcement.
Specialized Experience: For the GS-5 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service.
Specialized Experience for this position includes:
- Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; AND
- Plan and organize work; AND
- Communicate effectively orally and in writing.
OR Education: You may substitute education for general or specialized experience as follows: 4-year course of study leading to a bachelor's degree.
OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent.
Specialized Experience: For the GS-7 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service.
Specialized Experience for this position includes: Assisting with office administration and working as a team member to analyze program issues and recommend improvements.
Examples of such experience could include:
- Experience using advanced computer applications to communicate information in the appropriate format; or
- Providing customer service, including seeing customer issues through to resolution; or
- Tracking customer issues in electronic data bases.
OR Education: You may substitute education for general or specialized experience as follows: 1 full year of graduate level education. OR
Superior academic achievement (completed (or expect to complete within 9 months) all the requirements for a bachelor's degree from an accredited college or university in upper third of the graduating class OR G.P.A. 3.0 or higher out of a possible 4.0 as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum; OR Election to membership in a national scholastic honor society).
OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the specialized experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent.
Specialized Experience: For the GS-9 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service.
Specialized Experience for this position includes: Utilizing automated systems to identify program issues and complaints and working with senior analysts/supervisors to recommend solutions.
Examples of such experience could include:
- Providing customer service in relation to electronic data bases and other office communication needs; or
- Utilizing computer applications for business to research, analyze, and communicate information in the appropriate format.
OR Education: You may substitute education for general or specialized experience as follows: A related master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
OR Combination: You may qualify by a combination of experience and education. This is creditable providing the combination total percentage equals 100% of the requirement. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education.
Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.