Summary
This position is located in the VBA St Louis Regional Office, The incumbent serves as a Management Analyst in the Support Services Division (SSD) of the VA Regional Office. The position provides program, administrative, technical, analytical, and management support to the Chief and Assistant Chief, as well as other staff members.
This job is open to
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
This vacancy announcement is open ONLY to current, permanent St. Louis, MO, VBA Regional Office employees and current/former VA employees who are CTAP eligible. For the purpose of this job announcement, current employees in the 50 mile commuting area are considered facility employees.
Duties
The employee is responsible to the Chief and Assistant Chief for managing the front office and assisting other staff by carrying out a complete range of administrative, project management, and analytical functions.
Major duties include but are not limited to:
- Assist and advise management on the effectiveness and efficiency of the Divisions programs and functions.
- Develops, analyzes, evaluates, and improves the effectiveness of work methods and procedures, management controls, information, and documentation systems.
- Analyzes management techniques, processes, and styles for improving organizational effectiveness.
- Handles correspondence and is privy to sensitive employee and labor relations issues.
- Provides advice and prepares memos for management regarding labor management issues, master agreement discrepancies and managements position on such issues.
- Gathers information, identifying and analyzing issues, and developing recommendations to resolve substantive problems of effectiveness and efficiency of work operations.
- Provides position management advice and recommendations to agency managers including providing advice on the distribution of workload among positions and organizations.
- Formulates, presents, executes, and analyzes organizational budgets. Evaluates financial trends and determines compliance with agency guidance.
- Analyzes management techniques, processes, and styles for improving organizational effectiveness.
- Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Analyzes and prepares program status reports for review at all levels.
- Provides advice and prepares memos for the SSDC regarding labor management issues, master agreement discrepancies and management's position on such issues. Keeps all records and timetables concerning Master Agreement matters for the SSD Managers.
- Develops procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems and line or operating programs.
- Develops, analyzes, evaluates, advises on, or improves the effectiveness of work methods and procedures, organizations, manpower utilization, and distribution of work assignments.
Work Schedule: Standard 5-day, 8-hour, full time (40 hours a week) schedule; Monday - Friday. Hours may vary to effectively carry out the mission.;
Title/PD#: Management Analyst, GS-343-11 PD# 39913A
Promotion Potential: There is no promotion potential.
Requirements
Conditions of employment
- You must be a U.S. citizen to apply for this job
- Selective Service registration is required for males born after 12/31/1959
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process
- Selected applicants may be required to complete a probationary period.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
Qualifications
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade at any time in the past 52 weeks must also meet time-in-grade requirements.
- For a GS-11 position you must have served 52 weeks at the GS-09 level.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
- Most recent SF-50 is required for current Federal employees.
- An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
- Award and general adjustment SF-50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:
GS-11 Grade Level:
Specialized Experience GS-11 level:One year of Specialized experience equivalent to the GS-9 level.
Specialized experience includes advanced qualitative and quantitative techniques for analyzing, evaluating, and measuring the effectiveness and efficiency of organizational operations. Specialized experience also includes skills in applying communication techniques sufficient to present plans and proposals convincingly.
Such experience may have been gained by performing the following duties: composing complex correspondence or other written work to be presented to high level management, external agencies, or their representatives; collecting and researching data for studies or evaluations of programs/operations and making recommendations to management based on findings; using computer systems or applications to process or analyze data and compiling evaluative reports; and researching laws, regulations, guidelines, and approved procedures to provide findings.
OR
Education Substitution: Applicants may substitute education for the experience required to qualify at the GS-11 grade level. Note: coursework must have equipped you with the competencies described in the "How You Will Be Evaluated" section of the announcement.
- Ph.D or equivalent doctoral degree; or
- Three full years of progressively higher-level graduate education leading to such a degree; or
- LL.M, if related to the duties of this position.
OR
Combination of Education and Experience: Applicants may combine education and experience to qualify at the GS-11 level. For example, if you do not fully meet the length of experience and education described for a specific grade level (e.g., have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement.
Click here for more information. To calculate, first identify the percentage of required education you have earned (when substituting, you can use graduate level education you have earned beyond the second year). Then, identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-11 level.
Education
Applicants may substitute education for the experience required to qualify at the GS-11 grade level. Note: coursework must have equipped you with the competencies described in the "How You Will Be Evaluated" section of the announcement.
- Ph.D or equivalent doctoral degree; or
- Three full years of progressively higher-level graduate education leading to such a degree; or
- LL.M, if related to the duties of this position.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Information about ICTAP and CTAP eligibility can be found here.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume or who do not possess the education to substitute for it will not be referred for consideration.
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
- Creative Thinking- Develop new insights into situations and apply innovative solutions to make organizational improvements; designs and implements new or cutting-edge programs/processes.
- Manages and Organizes Information- Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
- Oral Communication - Expresses ideas and facts to individuals or groups effectively; makes clear and convincing oral presentations; listens to others; facilitates an open exchange of Ideas
- Planning and Evaluating- Knows the organization's mission and functions. and how its social, political, and technological systems work and operate effectively within them; this includes the programs, policies. procedures, rules. and regulations of the organization.
- Organizational Awareness- Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes
- Writing- Uses correct English grammar, punctuation, and spelling to communicate thoughts. ideas, information, and messages in writing
If you are referred for consideration, you may be asked to submit additional job-related information, which may include, but is not limited to responses to the knowledge, skills, and abilities; completion of a work sample, and/or an interview.
Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Required Documents
To apply for this position, you must provide a complete Application Package. The following documents are REQUIRED:
Resume detailing specialized experience and competencies as they relate to this position. 2 page limitation.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was
Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates,
and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
- Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted).
- Your SF-50 reflecting when you entered your highest grade (e.g., Promotion, Appointment, etc.) to verify time-in-grade requirements.
- Transcript if you are using education to qualify.
- Additional Documents accepted: Most recent Performance Appraisal (VA Form 0750)
- CTAP documentation - RIF notice, SF-50 showing VA employee,
If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position.
Notice to Applicants: It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
You may be asked to submit additional job-related information, which may include responses to the knowledge, skills and abilities (KSAs) identified in the announcement; and/or completion of a work sample; and/or a structured interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or your further consideration for employment.
After we receive application packages (including all required documents) and the vacancy announcement closes, we review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package does not support your questionnaire answers, we will adjust accordingly.
Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/11019704 and submit the documentation specified in the job announcement. Documents will not be accepted after the closing date of the announcement.
The complete application package must be submitted by 11:59 PM (EST) on 6/8/2026 to receive consideration.
1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click submit my answers to submit your application package.
Note: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, select the application status link and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
Next steps
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USAJOBS account and clicking on "Application Status." For a more detailed update of your status, click on "more information." Information regarding applicant notification points can be found in the USAJOBS Resource Center.