Management Analyst

Clarification from the agency

"This vacancy announcement is open ONLY to current, permanent Salt Lake City, VBA Regional Office employees and current/former VA employees who are CTAP eligible. For the purpose of this job announcement, Fiduciary Hub bargaining unit employees in the commuting area are considered facility employees."

The Management Analyst is primarily responsible for performing analytical studies on various programs and operations within the Fiduciary Hub to determine their effectiveness and efficiency. The incumbent participates in program and systems development and is responsible for coordinating
changes and improvements of new standards and systems among program heads.

• Tracks division progress with respect to goals.
• Facilitates work or program reviews to improve division results.
• Recommends solutions on inter-team issues and matters with external factors.
• Prepares, for the Fiduciary Hub Manager's review and signature assorted memorandums, letters, and other written communication.
• Assists in, or performs, evaluations in the processes of various Systematic Analyses of Operations (SAO) to determine the level of quality and management factors of all program areas.
• Utilizes Microsoft software and other applications to prepare documents, spreadsheets, databases, presentations, and other output for Fiduciary Hub Manager.
• Coordinates implementation of new or revised procedures.
• Reviews all new directives from all sources and advises Fiduciary Hub Manager regarding the impact on division programs and how to implement the new requirement.
• Prepares program status reports for review at all levels.
• Conducts non-financial internal audits to determine division compliance with policies and regulations, and to evaluate effectiveness of program administration.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Full time, Monday through Friday 8:00am - 4:30pm
Compressed/Flexible: Available
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position
Position Description Title/PD#: 41071A/41070A
Relocation/Recruitment Incentives: Not Authorized
Bargaining Unit: No

Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period Or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.
• Incumbent must be willing to report to duty station indicated for this position.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows:

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary or trial period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
• Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/14/2026

TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.

• For a GS-09 position you must have served 52 weeks at the GS-07 level.
• For a GS-11 position you must have served 52 weeks at the GS-9 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:

GS-09 Grade Level:

Specialized Experience: Applicants must have one (1) year of specialized experience equivalent to at least the GS-07 grade level or higher in the normal line of progression for the occupation in the organization. Specialized experience is defined as:

• Uses computer systems or applications to collect, compile, and organizes information.
• Provides technical advice in subject matter area to others.
• Analyze or interpret data or other information.

OR

• Education Substitution: Applicants may substitute education for the experience required to qualify at the GS-9 grade level.
  • Master's or equivalent graduate degree, if related (You must provide transcripts); OR
  • Two (2) full years of progressively higher-level graduate education leading to such a degree; or LL.B. or J.D., if related (You must provide transcripts)

GS-11 Grade Level:

Specialized Experience: Applicants must have one (1) year of specialized experience equivalent to at least the GS-9 grade level or higher in the normal line of progression for the occupation in the organization. Specialized experience is defined as:

• Evaluating programs and their functions.
• Recommending improvements in procedures, work methods, and/or organizations.
• Implementing changes to programs/business lines..

OR

Education Substitution: Applicants may substitute education for the experience required to qualify at the GS-11 grade level.

• Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Such education must demonstrate the competencies necessary to do the work.
• OR Applicants may also combine education and experience to qualify at the GS-11 level: Equivalent combinations of specialized experience and PH..D. graduate education. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage equal at least 100% to qualify. Click here for more information.

Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g., have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement.
Click here for more information.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work normally involves mental rather than physical exertion. The work is mostly sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; and carrying of light items, such as papers or books.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

• Problem Solving - Identifies and analyzes problems; uses sound reasoning to arrive at conclusions; finds alternative solutions to complex problems; distinguishes between relevant and irrelevant information to make logical judgements.
• Compliance - Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and OBM circulars.
• Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.
• Requirements Analysis -Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches.
• Customer Service -Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the required documents may result in your application being considered incomplete and you being deemed ineligible. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. We will not request additional documentation or accept late or missing documents after the announcement has closed.

• Resume
  • Resume, limited to 2-pages, detailing specialized experience and competencies as they relate to this position.
  • For each position in your resume, you must specify the start and end dates(month/year) and a description of duties. If the position was Federal, you must also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including Federal grade level(s) are insufficient to determine basic qualifications.-
  • Relevant Work Experience:
    • For each relevant work experience, make sure you include:
      • Job Title and Employer (including series and grade for any Federal positions)
      • Start and end dates with month/year (e.g., 05/2019 - 08/2022)
      • The number of hours you worked per week
    • Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement
  • Education/Certification/ Licensure:
    • When relevant or required for the position, include your possession of education/ certification/license and provide any required documentation such as transcripts, and/or details (type and date) of certifications and/or licenses
      • Education information should include:
        • Name of school/institution
        • Completion date
        • Degree type
        • Cumulative Grade point average (GPA)
  • Optional Details:
    • When relevant, include:
      • Current Security Clearance
      • Job-related training
      • Language skills
      • Organizations and affiliations
      • Professional publications
      • Eligibility for special programs (e.g., military spouses, individuals with disabilities, etc.)
• SF-50, Notification of Personnel Action:
  • Multiple SF-50s may need to be submitted to show eligibility. Include your most recent NON-AWARD OR GENERAL ADJUSTMENT SF-50 if you are a current or former Federal employee
  • An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
  • Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
  • Examples of appropriate SF-50's include:
    • Within grade increases at the highest grade held; or
    • Promotions with an effective date more than one year old
• Transcript if you are using education to qualify.
  • Your transcript must show coursework and the total number of credits earned to include graduation date and degree. A diploma is NOT sufficient to determine qualifications.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Most recent Performance Appraisal (VA Form 0750)
• Documentation to be considered under non-competitive eligibility (if applicable) such as a member-4 DD-214, civil service preference letter, or Schedule A letter.
• CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal

Next steps