Management Analyst

Clarification from the agency

This vacancy is exclusively open to current employees of the Calverton National Cemetery for internal consideration. First priority will be given to eligible internal candidates. Should no qualified internal applicants be identified, the position will then be considered for qualified veterans as a secondary priority. We encourage all eligible internal employees to apply and participate in this opportunity..

The Cemetery Operations Analyst position is responsible for providing the Cemetery Director and district leadership with expert, data-driven insights to support decision-making and enhance operational efficiency. The incumbent conducts comprehensive studies involving data collection and analysis to evaluate the effectiveness of cemetery operations, identify areas for improvement, and recommend more efficient procedures and workflows. This includes performing management audits, surveys, and systematic reviews to ensure policies and practices are effectively implemented. The analyst provides vital staff assistance in developing and implementing procedural, operational, and organizational changes, while also analyzing administrative and field activities, workload data, resource utilization, productivity metrics, and workflow processes. Additionally, the role involves assisting in budget development, equipment planning, and facilities condition assessments. The analyst studies and recommends modifications to work methods in response to technological advances, legislative changes, or program objectives. As part of continuous improvement efforts, the incumbent will work toward achieving Lean Green Belt certification to foster a culture of Lean thinking and process improvement. The position also entails collecting, organizing, and tracking data to support cemetery programs, preparing detailed reports and visual presentations, and ensuring data accuracy and integrity. The analyst reviews and analyzes reports and statistical information to identify trends and outliers, providing actionable recommendations. They develop and automate report generation methods, utilize various software tools for data visualization, and prepare comprehensive written analyses to inform management decisions, ensuring the cemetery's operations are efficient, effective, and aligned with organizational goals.

Performs public outreach as needed.

Work schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work.
Compressed/Flexible Schedule: Not Available
Telework: Available, Ad-hoc
Position Description Title/PD#: Management Analyst/PD375197
The full performance level of this position is GS -11. At the level GS-09, you will perform similar duties but under closer supervision.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Relocation Expenses: Not Authorized
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Authorized

If interested in applying for this position you ay preview the online application:
https://apply.usastaffing.gov/ViewQuestionnaire/13053272

Conditions of employment

• Subject to a background/security investigation.
• Designated and/or random drug testing may be required.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• You must be a U.S. citizen to apply for this job.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all specialized experience and time in grade requirements within 45 days of the closing date of this announcement, 09/18/2026.

You may qualify for the GS-09 based on your education and/or experience, as described below:

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement. For a GS09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If your most recent non-award SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional non-award SF-50 that clearly demonstrates one year time-in-grade.

Experience and/or Education as described below:You must have at least one year of specialized experience equivalent to at least the GS-07 level that involved analyzing and managing financial or budget information, including monitoring expenditures and obligations, projecting future funding needs, and preparing cost estimates or financial reports; reviewing, maintaining, or tracking financial or budget records and preparing related reports, spreadsheets, or other financial documentation. ~OR~ Education: You must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such education that demonstrates the knowledge, skills, and abilities necessary to do the work. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. (TRANSCRIPT REQUIRED) Click here for more information (https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/ #url=e5). ~OR~ COMBINATION OF EDUCATION AND EXPERIENCE :You must possess equivalent combinations of successfully completed graduate level education (beyond the first year) and specialized experience to meet total experience requirements. Only graduate level education from an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. (TRANSCRIPT REQUIRED

You may qualify at GS-11 based on your education and/or experience, as described below:

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement. For a GS11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If your most recent non-award SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional non-award SF-50 that clearly demonstrates one year time-in-grade.

Experience and/or Education as described below: GS-11 Grade Level: Specialized Experience: Applicants must have one (1) year of specialized experience equivalent to the GS-09 grade level in the Federal Service. Specialized experience is defined as interpreting administrative laws, policies, regulations, and precedents applicable to business initiatives, program goals, and objectives. Using analytical methods to assess and recommend improvements for program effectiveness and management processes and systems in order to maintain administrative operations. ~OR~ Education Substitution: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related (Transcript Required) ~OR~ Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. (Transcript Required) Click here for more information (https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e5

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

• Must have the ability to type at least 40 words per minute.
• Must possess and maintain a REAL ID compliant valid state driver's license.

You will be rated on the following Competencies for this position:

• Problem Solving
• Planning and Evaluating
• Accounting
• Administration and Management
• Organizational Awareness

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The employee does sedentary work, such as sitting comfortably. There will be walking, standing, bending, carrying of light items. The employee will be expected to perform data capture analysis and interview staff members in the field at their job site and will require standing, walking on uneven terrain.

Selected applicants will be required to complete an online onboarding process.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

To apply for this position, you must provide a complete Application Package which includes:

• References
• Resume
• SF-50/ Notification of Personnel Action

Please note that resumes must be provided in English to be considered. If your resume includes photographs, inappropriate material, inappropriate content, or personal information such as age, gender, religion, social security number, etc., you will not be considered for this vacancy.

Please limit your resume to 2 pages with the font size no smaller than 10 points.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• References
• Other (2)
• Performance Appraisal
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• You must submit a copy of your most recent SF-50(s) that verify your eligibility for consideration as a current or former federal applicant; and
• Your SF-50 must verify your highest competitive grade, time-in-grade, your current promotion potential or full performance level and proof of permanent appointment if applying based on an interchange agreement. DO NOT submit an award SF-50 or pay adjustment SF-50 as these often do not verify grade or eligibility.
• For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. Recommend submitting your last promotion SF-50 or within-grade increase SF-50.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled Veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit www.fedshirevets.gov/job-seekers/veterans/veterans-preference/#content.

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