Summary
This position is in Veteran's Benefits Administration, Medical Disability Examination Office. The Program Analyst reports to the Chief of IT Systems who report to the Assistant Director of Data and Operations. The Office enables the responsive, timely, accurate and compassionate delivery of benefits and services to Veterans and their Families through expert analysis during the development and operational support of new modified information technology applications designed for field stations.
This job is open to
Clarification from the agency
All U.S. Citizens
Duties
- Establish business requirements for the initial development and future enhancements to software products and applications within MDEO and across VA.
- Work with stakeholders, focus groups, and end-users to analyze, evaluate, integrate, and develop these business processes and software requirements to improve quality, timeliness, and/or efficiency of VA compensation and examination programs.
- Develop the appropriate documentation including (but not limited to) Business Requirements Definition, Business Analysis Documents, User and Vendor Procedural documentation, User Acceptance Testing (UAT) and coordination of releases.
- Support integration of systems to include (VBMS), ( EMS), (DAS), Vendor Systems, and (VHA) as related to support of MDEO exam processes.
- Perform troubleshooting of systems when expected results are not achieved in UAT and Production environments.
- Support reconciliation of system data to ensure system statuses are synchronized.
- Perform periodic formal reviews and updates concerning progress toward specific project objectives and milestones, keeping supervisor informed at all times of progress on assigned programs and potential problems.
- Inform leadership via formal presentations, written documents, meetings , teleconferences and formulate meeting agendas, coordinate speakers, moderate, conduct presentations, and ensure information is presented in concise, and effective manner.
- Conduct thorough analyses of data related to medical disability examinations to conduct oversight to identify areas for improvement using , applications, such as (but not limited to) Microsoft Excel, Microsoft Access, Microsoft SQL Server, etc.
- Build dashboards and reports to visualize data into charts and graphs.
- Support Security and VA Authorization to Operate (ATO) process.
- Coordinate UAT and Reconciliation efforts with the Independent Verification & Validation (IV and V).
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this job.
- Selectees are subject to a background/suitability investigation.
- Selective Service registration is required for males born after 12/31/1959.
- A probationary period may be required for employees and supervisors.
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/03/2024.
Specialized Experience
GS-13: Applicants must have one (1) year of specialized experience equivalent to the GS-12 grade level in the federal or other public service. Specialized experience is that which equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience is defined as: 1) ensure ensuring contractors comply with Performance Work Statement (PWS) requirements and evaluating contractor performance against PWS requirements; 2) communicate orally and written to produce white papers, presentations, guidance, and other correspondence for various audiences;
3) systems integration in a complex multi-application IT Systems of an organization and within an Agile software development environment, business requirements development, system testing, and release coordination; 4) analyze data using database visualization tools (e.g., Power BI, OBIEE, etc.);
5) Excel utilization to include data models for large data sets; 6) use of a database for managing/mining data (e.g., Oracle, SQL Server, MS Access); AND 7) troubleshoot and track the status of system and data defects (e.g,. JIRA or other issue tracking application).
There is no substitution of education for experience for the GS-13.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
There is no substitution of education for experience for the GS-13.
Education
There is no substitution of education for experience for the GS-13.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address in their resumes the specialized experience needed for the position (as described in the job announcement) will not be referred for further consideration.
If you are referred for consideration you will be rated on the following competencies (knowledge, skills and abilities) based on your application for this position:
- Analyzation
- Contracting/Procurement
- Problem Solving
- Systems Integration
- Written Communication
You may be asked to submit additional job related information, which may include responses to the knowledge, skills and abilities identified in the announcement; and/or completion of a work sample; and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or your further consideration for employment.
After we receive application packages (including all required documents) and the vacancy announcement closes, we review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package does not support your questionnaire answers, we will adjust your rating accordingly. Your application will be evaluated using the category rating method based on your responses to the assessment questions and the documents you submit. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:
- Best Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.
- Well Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
- Qualified Category - Candidates who meet the minimum qualifications requirements.
Note: Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligible candidates who have a compensable service-connected disability of at least 10 percent and who meet the minimum qualification requirements will automatically be placed in the best qualified category.
Required Documents
Required Documents:
Resume
- Your resume may be submitted in any format, however, we strongly recommend using USA Jobs resume builder as it contains all of the information required on Federal resumes.
- For qualifications determinations your resume must reflect hours worked per week, the inclusive dates of employment, and the level of your experience. If your resume does not reflect this information you will not receive credit for the experience.
- If you submit more than one copy of your resume, the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application. We would recommend that you not submit more than one version of your resume.
- If your resume includes a photograph or other inappropriate material or content, we will not use it to make eligibility and qualification determinations, and you may not be considered further for the vacancy.
Accepted Documents:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- CTAP/ ICTAP documents, if required
- PCS Orders
- Performance Appraisal
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Applicants claiming veterans' preference must also submit:
- A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as character of service (Honorable, General, etc.) is required. The member copy 2 or 4 of your DD Form 214 is preferable, as they show the characterization of service. Copies of DD-214's can be requested: Here
- Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that reflects their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so that eligibility can be determined.
- Veterans and others (Spouse, Parents, Widows/Widowers) claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
- If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor: Here
Applicants claiming CTAP/ICTAP eligibility must also submit: Here
- Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from; or
- Worker's compensation separation (agency certification of inability to place employee and notification of separation or a separation SF-50; or
- Disability annuity termination (notification from OPM of disability annuity termination and separation SF-50 of the last position held); or
- Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456 (certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held).
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure that all required documents have been submitted by the closing date of the announcement. You will not be contacted for additional information.
How to Apply
To apply for this position, you must complete the Application Preview and submit the documentation specified in the required documents section below.https://apply.usastaffing.gov/ViewQuestionnaire/12445597
The complete application package must be submitted by 11:59 PM (EST) on 07/03/2024 to receive consideration.
1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS résumé and/or other supporting documents and to complete the occupational questionnaire.
2. Click submit my answers to submit your application package.
Note: It is your responsibility to ensure that your response and any appropriate documentation is submitted by the closing date of the announcement. To verify that your application is complete, log into your USAJOBS account, select the application status link, and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to your application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Additional information for your consideration when making application: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Specifically, a well-qualified candidate will score 90 or above within the assessment portion of this vacancy. Information about ICTAP and CTAP eligibility can also be found: Here
Notice to Applicants: Itis the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
For assistance in making application Click: Here
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Next steps
After the review is complete, a referral certificate will be issued and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USAJOBS account: Here
For a more detailed update of your status, click on "more information." Information regarding applicant process can be found: Here
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